Reviews for Valparaiso #2030

WE COULDN'T GET ANY HELP FROM ANY STORE ASSOCIATE ON OUR FIRST VISIT WE WERE TRYING TO BUY A STORM DOOR. ON THE SECOND VISIT WE WAITED ABOUT 20 MIN BEFORE SOMEONE SHOWED UP BUT HE HAD TO GET ON THE PHONE TO GET ANY ANSWERS BECAUSE DOORS WASN'T HIS DEPT. THE THIRD TIME WORKED OUT

I actually was able to purchase all the items I went for. I mixed up sales receipt with a different receipt.

Always kind and helpful. Great employees and environment. My favorite place to buy project supplies.

I was at your store today. Jim D was very helpful in my purchases. Heather was very nice and helpful.

Gabriel in flooring is an asset to your company overall. My wife and I might not have followed through with such a big purchase, had he not guided us through the entire process. VERY knowledgeable indeed in his craft Thank you, George and Deb Donati

staff nice, friendly and helping.

I’m very impressed with how helpful everyone is in this store. I live in Chicago and every time I come out here it’s a good experience and worth hauling it back home.

I was loading 80 lb bags of concrete mix into the back of my SUV from a store cart. The young man collecting carts inn the parking lot saw what I was doing and immediately came across the lot to "help". He did more than help. He loaded my entire order for me. Very pleasant young man. Thanks !

Always clean, always friendly and lots of anything I have needed. Love the store - I could live there! :)

Rude employee experience that could have been handled so much differently. I asked for the employee to call someone to a dept where the attendee wasn’t there and her answer was she can’t use the phone. I mean if that’s the case that’s messed up and why couldn’t have she just said I’ll get someone to call for you why give that rude answer.

great employees and cashiers I have brain damage They were most helpful

Gabe and Kim in the flooring department were especially helpful in gathering the proper details for our order and explaining everything with a patient and professional demeanor. We've had excellent experiences with carpeting installation and are now doing ceramic tile.

The staff was wonderful and helpful. The cashier I had Anita was sweet and kind. I had a great experience shopping with home depot. I definitely recommend people to shop there. Thank you home depot.

I bought all the stuff I needed to build a 16 x 16 wood deck from the Home Depot. I bought the tools that I needed as far as Ryobi and Rigid cordless drills and all the deck screws. Had it delivered. I bought a tractor and a snowblower and many other tools over the last five years. I have nothing but good to say about the store. They always treat me with professionalism and courtesy and respect. Home Depot carries a good quality of different types of merchandise to choose from as well. Keep up the good work Home Depot Valparaiso. Thanks !!!

All employees should wear facial masks properly covering both nose and mouth. Keep all people safe

Got what we needed and at a decent price. Store employees very helpful and friendly.

Home depot is amazing!!!

HEATHER, AT THE VALPARAISO STORE WAS WORTHY OF COMMENDATION.

The help from the employee was just great.

great workers and always has what I need

Most employees are VERY helpful and friendly!

This store always has what i need when i need it. I am proud to say this particular store is my favorite location in indiana. Though things can be a bit hectic, the employees at this location somehow find a way to keep things sane. Keep it up!

Cashier Natalie was helpful and friendly. 9/30/20 at 10:22 am in garden section

I went looking for a new fridge & was able to purchase 4 matching appliances for only double what I would have paid just for a fridge at another dealer...so glad I caught a fantastic sale...b/ 4 you shop ..look online for sales! My salesperson even brought up appliances at another store & Home Depot beat them !!

Leshia who checked me out was very courteous.

I recently purchased a nice refrigerator and also some flooring at the Valparaiso store. Jenn was very helpful to me in explaining things about both products and was instrumental in facilitating the purchases. Josh was very helpful to me in transporting and helping me load the flooring into my vehicle. The Home Depot store in Valparaiso is a great store to shop in and has great employees such as Jenn and Josh.

Gabriel in the Flooring Dept. was awesome....Great customer service!!!

I love how the employees get along with each other. It seems like they are a family and that makes for a great atmosphere. They ask me if I need help (I usually do). The employees give me that little, "You can do it!" boost.

there are a lot of employees there doing little to nothing helping out the customers, there a few that go over and above to help out. some actual walk away when they see you coming or act like they are helping a few member out. I have been there when I asked for help from employee, simply to help me get something off the shelve he stated "This in not my Department, I will get you help" he and his other member just walked away, I never got the help. with the COVID people just want to get in and out, I came in at 6 am so would be able to get the help with little exposure to others, all I got was lip service.

EVERYONE at this store is helpful and kind.