#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)348-6411
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2024 Palisades Ctr Dr
West Nyack, NY 10994
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Customer Store Reviews

  • 4.6 out of 309 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (309)
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Showing 1-30 of 309 reviews
Great
Very happy and satisfied
by
    • Recommended
    Dreadful Customer Service
    Clean store, quality products, and the worst Customer Service employee I’ve ever dealt with in my entire life. Lazy, rude, disinterested, unhelpful, and downright wretched and miserable. Yaritza is her name, and disgraceful customer service is her game. A truly pathetic employee. Everyone else in the store was nice and fine, and I’m happy with the products I purchased.
    by
      Excellent Customer Service
      As challenging times continue, I was pleasantly surprised by how many kind staff I dealt with at Home Depot. Customer service was perfect!
      by
        • Recommended
        GREAT CUSTOMER SERVICE IN THE GARDEN SECTION.
        I WAS HAVING FINDING SOME ITEMS IN THE GARDEN SECTION. JOE HELPED US OUT RIGHT AWAY. EVEN THOUGH THE DEPARTMENT WAS BUSY, HE TOOK THE TIME TO HELP US WITH A SMILE ON HIS FACE.
        by
          • Recommended
          Great helpful employees
          I went to Home Depot, already disappointed with that other big unhelpful improvement store, without great expectations. However, imagine my thrill to find helpful, caring employees who had a smile you could feel even with a mask on!
          by
            • Recommended
            Do not care about your store
            Do not care about your store
            by
            • Verified Purchase
            Staff really knows what they are doing!
            Staff really knows what they are doing!
            by
            • Verified Purchase
            • Recommended
            Great Store and excellent customer service
            Great Store and excellent customer service
            by
            • Verified Purchase
            • Recommended
            Pro desk are the worst. They rather talk to each other and eat donuts instead of helping customers.
            Pro desk are the worst. They rather talk to each other and eat donuts instead of helping customers.
            by
            • Verified Purchase
            Good Collections of Plants in comparison to Nanuet
            Good Collections of Plants in comparison to Nanuet
            by
            • Verified Purchase
            • Recommended
            I have already submitted a review of the West Nyack store.
            I have already submitted a review of the West Nyack store.
            by
            • Verified Purchase
            • Recommended
            Bad experience, ordered new kitchen cabinets which were in store. I was told they would take them...
            Bad experience, ordered new kitchen cabinets which were in store. I was told they would take them off the shelves and have them ready for me the following week for my contractor to pick up. This did not happen! I was on the phone with them for over a half hour as they could not find my order. I was hung up on passed around from person to person! Terrible customer service.
            by
            • Verified Purchase
            Hermine and Kristy at the customer service desk were terrific. Anyone who needs assistance should...
            Hermine and Kristy at the customer service desk were terrific. Anyone who needs assistance should absolutely try to solicit their help.
            by
            • Verified Purchase
            • Recommended
            I was at the west Nyack Home Depot store yesterday. And being a woman, going to Home Depot to pur...
            I was at the west Nyack Home Depot store yesterday. And being a woman, going to Home Depot to purchase anything is very uncomfortable and uneasy. I don’t know where to find stuff pretty much. And I’m not savvy with any appliance or equipment that has to do with the home even tho I own one. I was very fortunate to meet one store employee called Monique. She was extremely receptive right away to me. I think she was God sent!! She made me feel comfortable at the store. She was very knowledgeable and welcoming. Her great service made me even go far as applying for a Home Depot store card which offered me a discount. So, I was very happy with the service from Monique. I hope I can meet people like her every time I come to Home Depot. Thank you Monique for your great service!
            by
            • Verified Purchase
            • Recommended
            I gave an average review because the manager took the employee nalani that made my visit horrible
            I gave an average review because the manager took the employee nalani that made my visit horrible
            by
            • Verified Purchase
            Staff very helpful each time we visited this location. If you need to cut lumber Joe would do it ...
            Staff very helpful each time we visited this location. If you need to cut lumber Joe would do it with a smile . If you need help immediately someone would ask you what you need.
            by
            • Verified Purchase
            • Recommended
            Rich in electronics is very knowledgable and helpful. Thanks!
            Rich in electronics is very knowledgable and helpful. Thanks!
            by
            • Verified Purchase
            • Recommended
            Friendly staff, morale very high, attentive, spacious, well stocked, excellent shopping experienc...
            Friendly staff, morale very high, attentive, spacious, well stocked, excellent shopping experience. Will continue to go out of my way to shop at this location.
            by
            • Verified Purchase
            • Recommended
            There are a multitude of items to choose from. Employees tend to know exactly which direction to ...
            There are a multitude of items to choose from. Employees tend to know exactly which direction to point me in to find what I'm looking for.
            by
            • Verified Purchase
            • Recommended
            The Associate we fully helped to my best satisfaction
            The Associate we fully helped to my best satisfaction
            by
            • Verified Purchase
            • Recommended
            Cashier Nalini was super welcoming and kind! Give this woman a raise!!!!
            Cashier Nalini was super welcoming and kind! Give this woman a raise!!!!
            by
            • Verified Purchase
            • Recommended
            A great store to shop.
            A great store to shop.
            by
            • Verified Purchase
            • Recommended
            This is a well stocked store with great customer service!
            This is a well stocked store with great customer service!
            by
            • Verified Purchase
            • Recommended
            clean graet empolees who are knowable
            clean graet empolees who are knowable
            by
            • Verified Purchase
            • Recommended
            Great customer services professionals
            Great customer services professionals
            by
            • Verified Purchase
            • Recommended
            The store was well stocked, organized and totally decorated for Christmas. Carol in gardening was...
            The store was well stocked, organized and totally decorated for Christmas. Carol in gardening was awesome! Very helpful, friendly and showed a sincere interest in helping me.
            by
            • Verified Purchase
            • Recommended
            Store is orderly and sales associates are helpful
            Store is orderly and sales associates are helpful
            by
            • Verified Purchase
            • Recommended
            The store was clean, associates are friendly, attentive and knowledgeable. Best store I've been to.
            The store was clean, associates are friendly, attentive and knowledgeable. Best store I've been to.
            by
            • Verified Purchase
            • Recommended
            One of my favorite home improvement stores. Actually the first store I think of when I need to fi...
            One of my favorite home improvement stores. Actually the first store I think of when I need to fix something at my home!
            by
            • Verified Purchase
            • Recommended
            Sold me a used palmsander. Returned to jobsite j realized it was a dirty used piece of equipment ...
            Sold me a used palmsander. Returned to jobsite j realized it was a dirty used piece of equipment as soon as it was removed from package. Did not have time to return it because I needed it rite then
            by
            • Verified Purchase
            Showing 1-30 of 309 reviews

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