#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)348-6411
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2024 Palisades Ctr Dr
West Nyack, NY 10994
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Customer Store Reviews

  • 4.6 out of 309 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (309)
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Showing 1-30 of 309 reviews
Outstanding employee dedication.
Outstanding employee dedication.
by
  • Verified Purchase
  • Recommended
The old Asian guy 'working' in the home furniture area is rude and lazy.
The old Asian guy 'working' in the home furniture area is rude and lazy.
by
  • Verified Purchase
This store always seems to have what I need and the sales associates are very knowledgable, frien...
This store always seems to have what I need and the sales associates are very knowledgable, friendly, and helpful. Great shopping experience.
by
  • Verified Purchase
  • Recommended
service is exceptional
service is exceptional
by
  • Verified Purchase
  • Recommended
the workers were very nice and always willing to assist any customer. They gave good advice on th...
the workers were very nice and always willing to assist any customer. They gave good advice on the right tools to purchase for your projects and how to do it.
by
  • Verified Purchase
  • Recommended
Good: The associates know what they are talking about and they are very helpful. The store wa...
Good: The associates know what they are talking about and they are very helpful. The store was generally clean. Needs work on: Although the store was clean, in the garden area, underneath the flower shelves, it was very messy. When I was walking into the store it seemed like the phones kept ringing although there were a number of people at the front desk. The overcome speaker is really loud. In line I heard other people say it was hard to find an associate in plumbing, electrical and lumber.
by
  • Verified Purchase
  • Recommended
Store employees are very helpful and friendly
Store employees are very helpful and friendly
by
  • Verified Purchase
  • Recommended
IONIA WAS EXTREMELY HELPFUL! STORE VERY CLEAN. STAFF IN GENERAL VERY ACCOMIDATING!
IONIA WAS EXTREMELY HELPFUL! STORE VERY CLEAN. STAFF IN GENERAL VERY ACCOMIDATING!
by
  • Verified Purchase
  • Recommended
ALL the Home Depot associates were very Helpful and Friendly :)
ALL the Home Depot associates were very Helpful and Friendly :)
by
  • Verified Purchase
  • Recommended
The store is consistently friendly and easy to navigate. Rarely have to wait in long lines. My f...
The store is consistently friendly and easy to navigate. Rarely have to wait in long lines. My favorite HD location.
by
  • Verified Purchase
  • Recommended
It's extremely important to me to know that there are employees at a home improvement store avail...
It's extremely important to me to know that there are employees at a home improvement store available to help! This West Nyack Home Depot has a few stand-out employees always willing to help me find what I need, and/or answer questions. Unlike other Home Improvement stores, the stand-out employees at West Nyack offer assistance, regardless of which department they are generally assigned to. They seem to work as a team. A few times the person helping me, called another employee from a department that I was shopping in to get my concerns or questions addressed, if it wasn't their department, or they didn't have all the answers. The West Nyack Home Depot has very nice, knowledgable and friendly employees, which makes me shop here, as apposed to any other home improvement store.
by
  • Verified Purchase
  • Recommended
very convenient, and the service is great, courteous people,, and the line went quick! Found wha...
very convenient, and the service is great, courteous people,, and the line went quick! Found what I needed with ease, and that is all I care about, thank you
by
  • Verified Purchase
  • Recommended
A1!
A1!
by
  • Verified Purchase
This store is poorly run, employees need training on discrimination against there customers. The...
This store is poorly run, employees need training on discrimination against there customers. There is another Homedepot 10 mins away in Nanuet. Shop there instead much better customer service and environment.
by
  • Verified Purchase
1 found this review helpful
Dedicated and knowledgable personnel at every level.
Dedicated and knowledgable personnel at every level.
by
  • Verified Purchase
  • Recommended
At these times where your employees potentially expose themselves and their families so their cus...
At these times where your employees potentially expose themselves and their families so their customers can purchase the supplies they need -AMAZING!!!! Thank you all. I too am an essential worker so I feel the fear and feel the deep gratitude for all efforts to supply needs and to stay home. Please share with employees they need to know how important their efforts are!
by
  • Verified Purchase
  • Recommended
During this time with everything being closed I would like to thank all the works and managers fo...
During this time with everything being closed I would like to thank all the works and managers for their dedication.
by
  • Verified Purchase
  • Recommended
My experience at Home Depot in West Nyack, NY is usually very good compared to even Home Depot in...
My experience at Home Depot in West Nyack, NY is usually very good compared to even Home Depot in Nanuet, NY. Staff is friendly at customer service and returns area.
by
  • Verified Purchase
  • Recommended
Tanya who works in returns always greets me with a warm smile.
Tanya who works in returns always greets me with a warm smile.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
employees were very helpful
employees were very helpful
by
  • Verified Purchase
  • Recommended
A great team at the Pro Desk as well as many store personnel with experience.
A great team at the Pro Desk as well as many store personnel with experience.
by
  • Verified Purchase
  • Recommended
Simply the best customer service...All employees go out of their way to help....very friendly, ca...
Simply the best customer service...All employees go out of their way to help....very friendly, caring and professional...
by
  • Verified Purchase
  • Recommended
Nailisia was extremely helpful
Nailisia was extremely helpful
by
  • Verified Purchase
  • Recommended
Good store
Good store
by
  • Verified Purchase
  • Recommended
Great place to shop. Very clean. Always has what you need in stock. Check the lumber departmen...
Great place to shop. Very clean. Always has what you need in stock. Check the lumber department and ask for Yusef to help you. He is very professional. A++.
by
  • Verified Purchase
  • Recommended
Thank you Syed for helping me select the perfect tree for the holidays. You were highly exception...
Thank you Syed for helping me select the perfect tree for the holidays. You were highly exceptional.
by
  • Verified Purchase
  • Recommended
Very clean and organized
Very clean and organized
by
  • Verified Purchase
  • Recommended
I find the staff at the West Nyack store very helpful and knowledgeable. they are willing to go...
I find the staff at the West Nyack store very helpful and knowledgeable. they are willing to go the extra mile in helping customers. I is very helpful to have former craftspeople in the appropriate departments.
by
  • Verified Purchase
  • Recommended
If you need help finding anything please find the sales associate Dionne. She is the best
If you need help finding anything please find the sales associate Dionne. She is the best
by
  • Verified Purchase
  • Recommended
Ron was amazing ! Very helpful & Knowledgable !!
Ron was amazing ! Very helpful & Knowledgable !!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 309 reviews

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