#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)562-5804
Tool & Truck Rental
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11915 Retail Dr
Wake Forest, NC 27587
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Customer Store Reviews

  • 4.8 out of 627 reviews
95%Of Customers
Recommend This Store
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Showing 1-30 of 627 reviews
Always friendly reception and professional. It is very convenient as for location and seem to al...
Always friendly reception and professional. It is very convenient as for location and seem to always have everything needed when shopping there. Always good appearance and clean and well organized and professionally run.
by
  • Verified Purchase
  • Recommended
I'm new to the Wake Forest NC area. Boy of boy is the staff of this Home Depot friendly and knowl...
I'm new to the Wake Forest NC area. Boy of boy is the staff of this Home Depot friendly and knowledgeable. I highly recommend this store!
by
  • Verified Purchase
  • Recommended
This is an example of a great community store. Great employees, product knowledge and product var...
This is an example of a great community store. Great employees, product knowledge and product variety with recommendations.
by
  • Verified Purchase
  • Recommended
Excellent store because of the people. I would recommend it over other area Home Depots. I also...
Excellent store because of the people. I would recommend it over other area Home Depots. I also like your beautiful American flag over the store. Means a lot to me and other veterans. Flag day is June 14th, Thanks.
by
  • Verified Purchase
  • Recommended
The store was clean and not cluttered. The products I was looking for were neat on the shelves.
The store was clean and not cluttered. The products I was looking for were neat on the shelves.
by
  • Verified Purchase
  • Recommended
Excellent Customer Service. Associates go above and beyond to assist you in finding what you are...
Excellent Customer Service. Associates go above and beyond to assist you in finding what you are looking for! Awesome job WF Home Depot!
by
  • Verified Purchase
  • Recommended
clean, stocked and employees were very helpful and courteous---Karla in the blinds department was...
clean, stocked and employees were very helpful and courteous---Karla in the blinds department was extremely helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
I had the pleasure of dealing with a wonderful sales associate named Licia, she was in flooring a...
I had the pleasure of dealing with a wonderful sales associate named Licia, she was in flooring and tile. I had called numerous other Home Depot, and it took numerous calls to reach a sale associate in that department. I called the Wake Forest store and she answered on my first call. Was extremely helpful and she made sure I got everything I needed for my project. I had been calling the other stores to try to find a particular tile that was only on sale in the stores. She did a great job , plus everyone from Customer Service was extremely helpful. Thanks, I will definitely finish my house remodeling with this store. I was really happy to see such wonderful service.
by
  • Verified Purchase
  • Recommended
The store is a great convenience for me aside from the fact that most of the staff there are e...
The store is a great convenience for me aside from the fact that most of the staff there are extremely helpful.Its always been a my great pleasure shopping here.
by
  • Verified Purchase
  • Recommended
The associates were friendly and willing to provide assistance when needed!
The associates were friendly and willing to provide assistance when needed!
by
  • Verified Purchase
  • Recommended
My experience at the Wake Forest Home Depot was the best ever at any building supply. Employees ...
My experience at the Wake Forest Home Depot was the best ever at any building supply. Employees were very friendly and extremely informed and helpful
by
  • Verified Purchase
  • Recommended
Great location,its with in my convenience and always have what I need.
Great location,its with in my convenience and always have what I need.
by
  • Verified Purchase
  • Recommended
While checking out with a new mower battery and several other items, cashier Emelin suggested I c...
While checking out with a new mower battery and several other items, cashier Emelin suggested I could save $30 by applying for an HD card. After some thought, I agreed, and the process was very simple, entering everything into the pinpad. After that I needed to get store credit for the battery core I brought back, Emelin also took the time to personally walk me to the service desk and provide that service also. (I think she also used it for a teaching moment with a new employee!). Kudos to Emelin for her customer focus, willingness to help me save money and evident smile behind the mask. Thanks!
by
  • Verified Purchase
  • Recommended
Very friendly and helpful employees. Lin is always professional and strives to make the customer ...
Very friendly and helpful employees. Lin is always professional and strives to make the customer experience a pleasant one! :) :)
by
  • Verified Purchase
  • Recommended
I was unable to find two gang non-metallic electrical boxes and all weather covers in their origi...
I was unable to find two gang non-metallic electrical boxes and all weather covers in their original packaging
by
  • Verified Purchase
  • Recommended
Store is always clean, great customer service. I shop here frequently. Easy access of main highwa...
Store is always clean, great customer service. I shop here frequently. Easy access of main highway. Great store!!!!
by
  • Verified Purchase
  • Recommended
I have always had good luck finding the products I am looking for and the staff is always willing...
I have always had good luck finding the products I am looking for and the staff is always willing to help. This store is always neat and clean. It is a place where you want to shop.
by
  • Verified Purchase
  • Recommended
there are very knowledge people working at the store - may not the day you visit - but if you are...
there are very knowledge people working at the store - may not the day you visit - but if you are a regular - like i am - you find them right away
by
  • Verified Purchase
  • Recommended
Home Depot has everything you need for home improvement and the staff is friendly and know their ...
Home Depot has everything you need for home improvement and the staff is friendly and know their stuff
by
  • Verified Purchase
  • Recommended
Excellent customer service in the paint department. Kevin is extremely knowledgeable.
Excellent customer service in the paint department. Kevin is extremely knowledgeable.
by
  • Verified Purchase
  • Recommended
Very helpful and friendly! Better service the other Home Depot stores
Very helpful and friendly! Better service the other Home Depot stores
by
  • Verified Purchase
  • Recommended
Excellent store. Not the Home Depot that I have been to in the past up North. HIGHLY recommended !!!
Excellent store. Not the Home Depot that I have been to in the past up North. HIGHLY recommended !!!
by
  • Verified Purchase
  • Recommended
Home Depot has consistently gone above and beyond to ensure a pleasant customer experience. On mu...
Home Depot has consistently gone above and beyond to ensure a pleasant customer experience. On multiple occasions an employee has searched for or offered me a discount. I have been extremely happy with HD service and products.
by
  • Verified Purchase
  • Recommended
Great experience at Home Depot today. I was shopping for a storm door. Andrew Remm in the millwor...
Great experience at Home Depot today. I was shopping for a storm door. Andrew Remm in the millwork department was very helpful. We appreciated him taking time with us to answer our questions and show us the options.
by
  • Verified Purchase
  • Recommended
Customer service at this store is off the chain EVERYTIME I visit!
Customer service at this store is off the chain EVERYTIME I visit!
by
  • Verified Purchase
  • Recommended
Alan helped us today and he was really helpful, he insisted on helping us get boxes off the shelf...
Alan helped us today and he was really helpful, he insisted on helping us get boxes off the shelf and even got a cart for us. 10/10.
by
  • Verified Purchase
  • Recommended
Home Depot In Wake Forest is a great place to shop for your plants, garden supplies and home impr...
Home Depot In Wake Forest is a great place to shop for your plants, garden supplies and home improvement DIY's. Ms. Patricia is a great asset to Home Depot and a very kind and understanding Cashier. I enjoyed shopping there at least 4 times this month $$$$
by
  • Verified Purchase
  • Recommended
This is a great store to shop, well stocked and organized, employees are very friendly and helpfu...
This is a great store to shop, well stocked and organized, employees are very friendly and helpful. I visit this store at least 1 to 2 times a week for one thing or another it is always clean. Highly recommend Home Depot of Wake Forest Nc.
by
  • Verified Purchase
  • Recommended
The store is always clean and neat, well stocked. The employees are very friendly and helpful, gr...
The store is always clean and neat, well stocked. The employees are very friendly and helpful, great place to shop
by
  • Verified Purchase
  • Recommended
NONE of the employees were wearing masks or observing physical distancing in any way. Customer...
NONE of the employees were wearing masks or observing physical distancing in any way. Customer service needs to learn about providing service, not attitude. I think corporate needs to provide better tools for their stores and employees so that they can do their job happily and with a smile. The store was crowded and not particularly confidence inspiring.
by
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 627 reviews

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