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Showing 1-30 of 478 reviews
Dec 1, 2022
Customer service
Adella Great awesome
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Recommended
1 found this review helpful
Aug 25, 2024
Awesome store!
Any time I need anything fixed or created, I visit this store. The customer support is awesome, and you can find more than you need.
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Recommended
Aug 22, 2024
Home Depot is fantastic!
Knowledgeable, helpful, and friendly employees! We frequently shop Home Depot for all of our household needs as we are both disabled. The employees brought their way to help us and make our shopping experience. Fantastic! We recommend this Home Depot to everyone and will always be customers friendly and Health Ford employees Excellent prices and products. We couldn’t ask for anything better!
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Recommended
Aug 9, 2024
Master plumber = master service
I purchased a new dishwasher. The master plumber went above and beyond to repair a problem during installation. The service was excellent. Professional. Friendly. Determined to Shine.
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Recommended
Jul 31, 2024
Great Store
I shop at several Home depots around the area. None compares to the Waukesha location. The staff are knowledgeable in their fields and are always willing to help. The pro desk is exceptional and they have always stepped above and beyond lines to accommodate me. I tip my hat to the Waukesha location. Great job always.. Ballos Contracting
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Recommended
Jul 29, 2024
Nice and helpful.
We were looking for a new refrigerator and stove and stopped in at a large store in West Allis. The refrigerator we liked could be ordered but she did not know when it would arrive or give us any date so we decided to try Home Depot in Waukesha, which is closer to us. The saleswoman, Maria ( could be Marie, i'm getting old), was very nice and helpful. She checked and found us the stove and fridge we wanted and when it could be delivered. Would certainly recommend her and Home Depot. Jim W. Waukesha
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Jul 24, 2024
Pro Desk is amazing
Trent and Mary are truly the best. They make things easier and always make sure things are taken care of. They make the material part if running my business so much easier!
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Recommended
Jul 20, 2024
Friendly Employees
I appreciate going into a store and having employees greet you and are friendly! It is one of the reasons I shop at Home Depot frequently!
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Recommended
Jul 6, 2024
Not friendly? What?!
I don't know who in the Yelp community said the folks at this store are not friendly. I consistently find friendly staff there, some more than others. But it's generally a positive experience every time I go.
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Recommended
Jul 2, 2024
One stop shopping!
I stopped in to price dehumidifiers and left with a couple of other items because they were displayed in a place of easy access. I frequently come to this location because of the variety of items in each section that’s well priced for the quality. Why run to multiple stores when you can find everything you need and want at one? Love this store!
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Recommended
May 29, 2024
Always find what we need
Always like their plants. We had our kitchen remolded through them during the Covid period, and were very pleased with the help and advice. Also got help with putting up a new deck.
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Recommended
May 28, 2024
Memorial Day Weekend
Everyone was shopping for plants on Memorial Day weekend and Home Depot handled it well. Great selection and good customer service. They needed one more check out lane in the plant area is my only suggestion.
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Recommended
May 8, 2024
Check out
Marisa and Jordan were great helping at the checkout because the card machine was worn out and not working good. They showed the trick to push down on the card flexing it and then it worked. All other Home Depo’s print the receipt and have me check out at another register.
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Recommended
May 8, 2024
Great Associates!
All of the associates were very helpful and offered great suggestions for my project. In particular, the gentleman working in Tool Rental was a huge help in figuring out a project issue and collaborating with me on a solution.
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Recommended
May 5, 2024
OVERALL GOOD EXPERIENCE
WAS EASY TO FIND WHAT I NEEDED
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May 3, 2024
Friday Review 03 May 2024
Have visited the Waukesha Store a couple of times this week.
Visited the Outdoor Garden center for retaining wall blocks, and today for Pea Gravel for a little project. Also visited the lumber department and picked up a bag of concrete.
Store is really busy this time of year, outdoor plants, hanging baskets, everybody filling their carts with something, and this is early in the morning.
Also fun to take some time to see the latedt John Deere Tractor selection too.
The cashiers are busy, but friendly, and management keeps the lines short.
The Waukesha Store is a fun place to visit right now!
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Recommended
Apr 25, 2024
Friendly & knowledgeable store associates that proactively ask if you need help!
I appreciate the store associates as they are always either working or asking customers if they need help. Even if I think I know what I'm doing, I ask questions as there's always a tidbit of information that proves useful that I hadn't considered. Check out is expedient and friendly!
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Recommended
Apr 16, 2024
Great selections-everybody very nice & helpful
I love looking at & purchasing wood inside-everybody who works there is very helpful & kind-I love all the products available-great store & people
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Recommended
Apr 14, 2024
Cart wrangler saves the day!
I was focused on loading my truck and didn’t see the other guys cart escape his grasp and start rolling towards my truck. By the time I noticed it, it had picked up a bit of speed and was making a beeline towards my door. Out of nowhere, like a superhero, a HD kid swoops in, stops the cart, returns it to the other guy and wishes us both a nice Sunday.
It’s refreshing to see young men doing their job without having their face buried in their phones. I appreciate it as does my truck! Keep up the good work guys!
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Recommended
Mar 25, 2024
This is a great store that takes care to treat customers special
Great care was taken on a purchase I made.
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Recommended
Mar 12, 2024
Excellent experience in the Door Department.
Just purchased a new exterior door! Jordan and Jim were terrific to work with. They made the project fun and that's how shopping should be.
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Recommended
Mar 11, 2024
great experience
Love this Home Depot store, staff is great, very prompt and friendly. Never had a bad experience here. Always surprising me, when I thought the service couldn't get better.
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Feb 24, 2024
Sales People
Very helpful people even though the item I bought was not in the store.
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Recommended
Feb 13, 2024
Very pleasant experience
Went in to pick up some1x2x8 boards and was asked by 3 different staff members if I needed help or if I found everything I needed. Got register and 2 gentlemen sped up to beat me to the checkout. I was not in a hurry, but Mary stepped out from behind another register and rang up my items and got me on my way.
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Recommended
Dec 29, 2023
Good store
I visit here often to grab a few odds and ends, mostly tools and paint products. Customer service is fairly good, just avoid the employees that are avoiding you, they won’t prove to be much help. Otherwise, you’ll be walked to the exact spot you need and asked if further assistance can be provided. That’s how I like it!
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Recommended
Dec 24, 2023
Good Store, Poor Customer Service (on this day)
I frequent this store quite a bit and this is the first issue I've had. I found a rolling work chest with a wood top and all (5) store units had damage to them of some sort. When I flagged an employee and showed him he said "that's likely the way that they come from the factory". I asked if there was any possible "Damage" discount and he said likely not but asked the store manager. She refused to provide any sort of damage discount and informed me that if I didn't want any of the floor models then I could order one online. Why would I want to order one online that will likely come with "factory" damages that could be worse than what I was seeing on the showroom floor? I was not looking to get this at a significant discount but $10-$20 off would have gone a long way. The lack of concern or care that they were selling damaged goods to individuals was the most frustrating part. I thought that Home Depot had pride in the products they sold, but apparently not. I'll be considering shopping elsewhere from now on. If this was a single employee I'd be less concerned, but the fact that the manager had the same approach was frustrating. She is supposed to be setting a good example for the rest of the employees. If it weren't for this incident I'd give the store a 4 or 5 star.
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Nov 24, 2023
Great store to shop in
Always have what i am looking for plus , the employee’s are always friendly and helpful
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Recommended
Nov 17, 2023
excellent service at Home Depot
I purchase a stove at Home Depot and received excellent service with the store rep knowing about the stove and offering answers to all my questions.
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Recommended
Nov 7, 2023
Great customer service, selection & quality
Always find what I’m looking for and find helpful, knowledgeable staff. Store is clean and organized
Dave in Appliances was most helpful
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Recommended
Oct 16, 2023
Very helpful
An associate went out of her way to help me find matching color for a paint from a different company.