#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(305)222-8421
Tool & Truck Rental(305)222-8400
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11305 Sw 40th St
Miami, FL 33165
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Customer Store Reviews

  • 4.5 out of 449 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (449)
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Showing 1-30 of 449 reviews
This store doesn’t have anything compared to others Home Depot stores
This store doesn’t have anything compared to others Home Depot stores
by
  • Verified Purchase
A Home Depot employee took down his mask in front of me, exposing himself. I was not able to appr...
A Home Depot employee took down his mask in front of me, exposing himself. I was not able to approach any Home Depot customer service representatives in person or on the phone, local or national number to report his anti-social behavior.
by
  • Verified Purchase
Christian at the appliance department was extremely helpful and is such an asset to this Home Dep...
Christian at the appliance department was extremely helpful and is such an asset to this Home Depot Store. He was patient, knowledgeable and completely thorough in his explanation.
by
  • Verified Purchase
  • Recommended
Store is consistently well-stocked and efficiently run. Never had any complaints at this location!
Store is consistently well-stocked and efficiently run. Never had any complaints at this location!
by
  • Verified Purchase
  • Recommended
This store doesn’t have most of the products other store has
This store doesn’t have most of the products other store has
by
  • Verified Purchase
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
Amarilis at the cashiers and Jorge at the paint department were great help. Amarilis is very dyna...
Amarilis at the cashiers and Jorge at the paint department were great help. Amarilis is very dynamic and is always willing to help the custumers. Jorge help me to shoose the correct paint for my project. Thanks for your hard work and great custumer service.
by
  • Verified Purchase
  • Recommended
this store staff is awesome!!! Very helpful all the time !!! always find what we are looking for
this store staff is awesome!!! Very helpful all the time !!! always find what we are looking for
by
  • Verified Purchase
  • Recommended
Great people. Very helpful. Had everything I needed in stock.
Great people. Very helpful. Had everything I needed in stock.
by
  • Verified Purchase
  • Recommended
Well stocked, friendly service, well organized.
Well stocked, friendly service, well organized.
by
  • Verified Purchase
  • Recommended
There’s a Home Depot representative in the store her name is Georgina if you ever need any applia...
There’s a Home Depot representative in the store her name is Georgina if you ever need any appliances or help with anything she is extremely knowledgeable and professional I would look for her
by
  • Verified Purchase
  • Recommended
A SPACIOUS AND WELL STOCKED AND STAFF LOCATION
A SPACIOUS AND WELL STOCKED AND STAFF LOCATION
by
  • Verified Purchase
  • Recommended
The best place where you may find all you need for your projects, the app is wonderful I usually ...
The best place where you may find all you need for your projects, the app is wonderful I usually know the aisle and bay where to find my stuff, and the store is very clean
by
  • Verified Purchase
  • Recommended
I am a rational person, cannot say they are the best homedepot because this is the only one I vis...
I am a rational person, cannot say they are the best homedepot because this is the only one I visit, but the people over there is super nice and really helped. If you need help just go to cashier, if they know they will help you; if they don't know just let them call someone for help, if someone not coming immediately just stick with cashier or the people they pointed for you. There ALWAYS have people!
by
  • Verified Purchase
  • Recommended
A VERY POPULAR STORE IN THE AREA SEEMS TO HAVE EVERYTHING NEEDED OR WILL ORDER
A VERY POPULAR STORE IN THE AREA SEEMS TO HAVE EVERYTHING NEEDED OR WILL ORDER
by
  • Verified Purchase
  • Recommended
Pablo from lumber was very knowledgeable with his products in his department and a great customer...
Pablo from lumber was very knowledgeable with his products in his department and a great customer service as well as Damaris from the pro desk. Awesome help and outstanding work.
by
  • Verified Purchase
  • Recommended
If you are lucky enough to be taken care of by Patty and a tall slim blonde hair american fellow ...
If you are lucky enough to be taken care of by Patty and a tall slim blonde hair american fellow (sadly cant remember his name) you will be in good hands the rest is the luck of the draw....
by
  • Verified Purchase
  • Recommended
If you need special order on materials go to the Pro desk and ask for Vanessa or Clelia they are ...
If you need special order on materials go to the Pro desk and ask for Vanessa or Clelia they are awesome and will help you.
by
  • Verified Purchase
  • Recommended
I left my wallet with all my ID and some cash at the register when I left by mistake, the cashier...
I left my wallet with all my ID and some cash at the register when I left by mistake, the cashier must of handed it in and in the morning customer service managed to figure out my phone number and contact me, when I collected my wallet in the afternoon all was still there, credit cards, drivers license and all the cash. It restores your faith in humanity, there are still honest and helpful people out there.
by
  • Verified Purchase
  • Recommended
This store was improve in customer service from my previous experience I had in the past. I am gl...
This store was improve in customer service from my previous experience I had in the past. I am glad that is going a lot better and I am sure that will continued to improve. Great parking spaces and has enough lights to feel safe.
by
  • Verified Purchase
I recommend this store because most of the time I have found the products I am looking for.
I recommend this store because most of the time I have found the products I am looking for.
by
  • Verified Purchase
  • Recommended
This Home Depot store has the best employees.
This Home Depot store has the best employees.
by
  • Verified Purchase
  • Recommended
Clean...great customer service....GREAT!
Clean...great customer service....GREAT!
by
  • Verified Purchase
  • Recommended
The cashier desk were friendly and helpful
The cashier desk were friendly and helpful
by
  • Verified Purchase
  • Recommended
We found the products we were looking for easily with the assistance we needed. This store is ver...
We found the products we were looking for easily with the assistance we needed. This store is very clean and neat and the associates helpful and friendly.
by
  • Verified Purchase
  • Recommended
I would give this store 4 stars because 90% of the time they have what I am looking for specially...
I would give this store 4 stars because 90% of the time they have what I am looking for specially in electrical, plumbing and lumber dept
by
  • Verified Purchase
  • Recommended
If you need help, be ready to go hunting for employees. When you need one, none are available for...
If you need help, be ready to go hunting for employees. When you need one, none are available for assistance. Also when checking out , you have cashier more worried to be texting than helping you out. Management. Is blind to correct these bad behaviors. Instead of helping they are more worried on huch much money they need to make. Guess what as customers where there to spend money, when we have a bad experience we take our business elsewhere. You forget that.
by
  • Verified Purchase
This Home Depot always has the items that I need for my home and the employees are very helpful.
This Home Depot always has the items that I need for my home and the employees are very helpful.
by
  • Verified Purchase
  • Recommended
I had a terrible experience at the paint department, the Employee that attended me , his name was...
I had a terrible experience at the paint department, the Employee that attended me , his name was Gustavo, had a bad attitude, and further more, he had no knowledge of his duties.. That is the first time I have experienced such a sad experience from that store..
by
  • Verified Purchase
Not enough employees to offer a good customer service, that is the Home Depot experience in this...
Not enough employees to offer a good customer service, that is the Home Depot experience in this store and all the ones that I have visited in South Miami. This company do not care about customer service, so they do not hire enough employees. As long as the stock price is good, everything is fine for the owners. That is why companies as Loews are getting more customers. Even though they are not the best, at least they have a better customer service. I should point out the the few employees that we saw at Home Depot were very friendly and tried to help me.
by
  • Verified Purchase
Showing 1-30 of 449 reviews

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