Reviews for West Norriton #4145

Had to find a replacement for a 4-inch LED outdoor garage light. Found it with ease and even an upgraded set. Wonderful experience and recommend Home Depot for all your home project needs.

The staff at the east Norriton HD were at the top of their game today. Every time I turned around someone was there to help. From the manager Tasheka, to the two gentlemen back in lawn & garden (Freddy & Dom). I got a great deal on a wheelbarrow, though if you ever buy something assembled like that, always check that all the nuts & bolts are tight , and the tire pressure is full.

Larry and alice at the pro desk were terrible in helping me with my issue and showed no concern. They even showed how impatient and unwilling they were in helping me with my issue. Very terrible experience and bad service from both of them

I'm a regular customer here. Store Manager Bryan is fantastic!

This store is always organized and the employees are always very friendly and helpful.

Clayton went above and beyond to help us during our visit. He was friendly and efficient. The store was clean and organized.

I am thrilled that Home Depot was willing to give a donation credit towards a program at our local high school. Post prom is designed to keep kids and the community safe the night of prom and without the generosity of establishments and volunteers in our community this program would not be possible. Thank you Home Depot for truly making a difference and a huge shout out to Britt, Rahul, Larry and management for all of your help

Purchased and order my floor on 09/21/2023 - to date my floor is still not installed. This process has been one headache after another with little to no sense of urgency in this matter getting corrected. We ordered hard wood floor and selected and paid for in home delivery which meant dropped off in my driveway for me to carrying into my actual house. The order was not delivered in full and no one from the store called to confirm that delivery was dropped off in full. The invoice left with the material stated dropped in full but i was missing more than 3 items. Installers took 3 weeks after drop off to come and install. Once there they stated more than half the floor was defective and could not be installed. The installers had already stripped my current floors and laid down the paper prepping for installation. Was told that the floor would need to be exchanged out. The actual floor exchange took 2 and half weeks to get done, to which i had to take more time off once for pick up and once again for delivery. The delivery driver was scheduled at a different time from the helpers to bring in the floor , so the floor sat in the rain for about an hour before the workers showed up to bring inside. The workers left all the packing material , straps and wood in my driveway for me to clean up. I have had my whole upstairs with bare sub floor and paper laid down for coming on 4 weeks now with one more week to go. Passing another Holiday to where i can not host anything due to all the furniture relocated to leave rooms bare , to the family reduced to one room cause the rooms need to be bare for install , avoiding my upstairs due to the subfloor not being a smooth or safe surface to walk on because of previous tack nails , potential of wood splinters. The workers have provided no sense of urgency to fix this matter , I have not been contacted by anyone to apologize about the inconvenience. To actually get someone on the phone requires multiple call ins and messages for a response. If you are looking to start your floor project with Home Depot ----- DONT .... it will be 11 weeks from order date to installation for me ... assuming they install when i am currently scheduled for and dont delay anymore.....

Leslyn at the pro desk was very positive and friendly. She understood what my need was and made it happen. She greeted me with a smile and we shared a laugh. Great experience!! Thank you Leslyn!

I was very surprised when Pam walked up to me to inquire if I needed help. I told her what I needed and she swung into action. She even loaded my purchases into my car, with the help of her colleague named Mr Strickland. I was overjoyed.

do not expect anyone to help you. They will even lie to you if you ask for a manager to help you, and for the love of God, do not go into the store to pay for a quote that you got over the phone.

Store staff very friendly. Easy checkout.

I bought a Cub Cadet for my employer. From start to finish, Matt from Rental and his manager Alice from Pro dept. helped me find the best deal, and the right mower. I really was impressed by how quick and efficient they were and how friendly and polite they both were. I would definitely recommend both this store as well as employees Matt, Alice and all the staff. They could not have been any better.

On my last three shopping trips, I have encountered 3 employees in the kitchen department. Each took extra time to answer my questions and show me where the products were I was looking for, and provided what help they could with decision making.

I visit home depot monthly for whatever I need. I like this store.

Best staff and service. Friendliest people. Mike James was thorough and helpful when we purchased our washer and dryer recently.

I have been shopping from HD and other hardware/home stores for many years. Everything about Home Depot is better now than ever. The prices are great, and good deals abound. The help I need in terms of advice about products has been exceptional. There are some people there who really know their stuff.

The kitchen design was detailed and addressed all transitions.

Again this location 19403 knocked it out of the park with customer service. Attentive, friendly, very willing to assist attitudes. A definite, positive change from several years ago!

excellent customer service - always friendly and polite

Three months ago, I bought a ridged electric drill. I used for a heavy duty project and did not disappoint me.

This product is thick and yet provides the correct amount of support I was looking for in a gym floor. Mix up the boxes to alleviate color variations and your eye will never notice. The seems are almost impossible to pick out. I like the fact that it is recycled.

Was provided great service by "T" and Nina.

Every time I shop there I am happy. Believe me - usually unhappy at these hardware stores. West Norriton is the best you have

I needed a hex nut for the rod that holds my car battery. Although the employee found the right one, it was a very tight fit. He suggested I use wd40 and clean the rod. That worked and I was able to fix my battery holder.

If you own any Ryobi One+ tools this is a great addition and runs well straight out of the box. Just know that the first cut of the year will take 2 to 3 batteries to complete. Once I made it thru the first cut using multiple batteries the next week it took one battery to maintain. This unit is perfect for small to medium yard use. I love it!

Easy to find what I was looking for.check out was a breeze!!!!! If I'm in the neighborhood, that's my go to Hardware

Jason helped me pick a my 4x6x12 ft, they where heavy and he cut the to the size I needed, definitely very helpful!

I have been a long time customer of Home Depot, Its one of my favorite stores, I could spend all day shopping. This location is close to home, and everyone has always been very helpful. The store is always merchandise nicely.

Excellent store, everyone is incredibly helpful and friendly. Never any problems finding what I need and if I can't find it, there's usually an employee around who offers to help before I can even get a chance to look for help myself.