Reviews for West Port St Lucie #6376

My yard has been upgraded significantly with Home Depot Red Mulch - a great bargain - 5 for $10 for red Mulch

Seriously? This store need to be cleaned from the ground up. The employees are clueless and if management is hiring them this way, then they need to be replaced. At the very least, have knowledge about where you work. A specific area like lumber or hardware shouldn’t just have a human body to walk around. Is this is the case, then have cashiers and people to mix up paint. Cause every other person is about worthless. Wait, I take back cashiers, self check out is only open anyway, I should be asking you to pay me to check out my own stuff. Upper level management needs to take notice as this store is a complete failure. It’s as if families drop off their unwanted members to roam around the store wearing orange smocks totally oblivious to their surroundings and then they get picked up and locked in a room at home over night. How does such a huge company miss such a critical part of their operations like intelligent, caring employees eager to assist. I guess working at the same job for 31 years and clearly know how to perform above and beyond I set the bar way too high for you all. I’m not sorry that the truth hurts but if I had to record every interaction then send them to corporate, they would get sick to their stomach. I once sent an email to HD corporate and I received no response and even after 30 days of still seeing the problem, its clear whoever reads these emails were hired by this store as well. I hope some day you clean house and get people that are half sharp and can get by with maybe 10 vocabulary words.

In one day, we had 5 different employees help us with our selections. Every one of them from the plumbing associate right up to our checkout went above and beyond to help us and answer our questions.

Sylvia who works at the self check out was rude and nasty. She got mad cause we had a lot to scan and she constantly told us to go to a register since we stayed at the self checkout she got mad cause she had to scan our items supposedly it’s a managers thing. So I guess she just didn’t want to work. Sylvia if you don’t love your job or don’t like to work stay home!!

Unsolicited assistance helping me find sprinkler head that I needed

This is my go to store for all my home needs

Although our purchase was minimal, we received Excellent customer service from all of this Home Depot’s employees. From the gentleman who helped us find what we were looking for, to the employees who greeted us as we walked thru the store to the cashier, our experience here was awesome! Not only did they help us, but made us feel special/important. Highly recommend this Home Depot location! You won’t be disappointed!

Employees A+. Need more curbside pickup parking and to enforce that only people picking up curbside orders are using them. Have had to drive around in circles on 2 different occasions to get a spot because there were no people in the cars designated for curbside pickup.

I bought a light fixture and am very happy the look. It was also easy to install

Just bought a Cub Cadet riding lawn mower so far it has been great

The Painting package kit that Nancy suggested was an awesome deal and unbeatable price.

Always have a great time shopping in this location.

I continue to be impressed with the warm, friendly and responsive employees at this particular location. Each person I have interacted with has gone out of their way to be helpful.

Veronica in Flooring walked us thru every detail to smoothly order and install carpet. Veronica looked for every detail, she is a great asset to Home Depot

Tony, the manager helped me resolve a situation within minutes. He was so kind, understanding and patient. He has a way about him. He has superior management skills! Amonrat, the cashier is a Diamond! She knew to call him to help. She is also kind and very professional. I appreciated her help. I can honestly say this store is 5 star rated. I have met so many wonderful people who work there like Paul in lighting, who is always so helpful and knowledgeable, Phillip in hardware, who is so quick to analyze my situation and get me the right tools. He has saved me so much time, money and brain damage! Cali keeps me uplifted with his dancing and always offering to help, the 3 gals in painting, Cassidy, Nancy and the other little gal with long black hair are the best! They have such extensive knowledge in the paint department and are always so gracious and kind. I wish customers would stop taking the spray paint cans and spraying paint all over the stickers and breaking the cans. That is so wrong and so time consuming and wasteful! It hurts everyone! There is a gal in plumbing, maybe Jamie, who is a plethora of knowledge deserves a medal when dealing with me! She is so terrific and really knows her stuff! I like Bonnie the Halloween lady in the garden shop too. She is so helpful and fun! I can't say enough about many of the employees here at this store. I know I missed a bunch but I will be back! Thanks to all of the employees who reach out and offer to help and to all of you who take the time and make the effort to make our shopping experience so wonderful. I value your skills and appreciate the time you have saved me by educating me on the proper tools, parts, and applications I need to use and follow. You know who you are and kudos to all of you. You should be proud of how you portray yourself to the general public and the services you provide. Thank you all so very much and God bless all of you this holiday season!

Associates at self checkout just stare at you but won't offer you any help

Sharlene in Garden was awesome

I went in with the intentions of exchanging an item that was damaged and had the luck of ending up in Vanessa's line. Unfortunately, no matter what she tried Vanessa was unable to help with the exchange of the item. I ended up leaving with my damaged item AND spending more money on a replacement. This is not a complaint! I left happy and so excited to set up my new item!!!!!! It was not Vanessas fault I was not able to do the exchange. The time, patience, and amazing customer service Vanessa put into helping me really made the experience great. I hope to run into her more as she has been one of the best associate experiences at a Home Depot for me!

Thank you miss Tanya for helping me with my Ring bell camera purchase.. your customer service skills has turned me into a Home Depot supporter

After an issue with my HD card a cashier sent me to the Cust Service desk, there I encountered Davan. This young lady made a stressful time so much easier. A huge smile & a phone call later I was a happy Customer. She is what exemplifies true Customer Service. I own a Plumbing Company & she has all the things I strive for in my employees.

Kudos to Cali, our dancing bear who makes me want to dance in the parking lot! He is so positive and fun! Give him a high 5 or dance move or maybe a whirly bird fan for those hot days! To Mike in Lumber for saving me thousands of dollars with his knowledge and expertise. Can say enough about you Mike! Awesome! To Paul in Electrical who helped me finally come out of my closet and fixed my lighting and made shopping so much fun! Oh, the giggles we share! I always appreciate that you know what products to use, and the suggestions you make for what I need to finish the job. You are awesome too! To the Hardware guy with the beard and glasses.....thank you for always getting me the right products for my projects. You know your stuff for sure! I count on you with confidence! And to the young man who lives in Magnolia and helped me with my gutters! You are so sharp! I was clueless, and you took care of that! To all the gals and guys who work the front desk! You always are eager to help and extend your knowledge and smiles to me. You Rock! This is the best customer service store ever! I am sure there are many I missed, and I am sorry. I just love this store and how good natured the employees are! They should get a bonus just for their helpfulness not to mention their knowledge or willingness to help!

Reilly helped me get a working wagon for my load and later on he helped me load it into my truck!!! Much needed help!!! Thanks Reilly!!! You ROCK!!!

Ms.Juliet was wonderful! Took the time to help me setup military discount on app, very friendly! Thank you :)

As a local Home Improvement Contractor, I frequent this and other big box/specialty stores multiple times per week. The employees at this particular Home Depot location are particularly warm and welcoming. It is no small thing to be made to feel truly appreciated for one's business!

Not sure if what I needed, i was helped with patience

Home Depot is more than just a store. It is a valuable resource for anything concerning home improvement projects.

Excellent customer service. All employees I encountered greeted me and asked if I needed any assistance. I didn’t have to track down associate to get help.

Went for my job and noons wanted to help. Told to wait a few minutes which turned into a long time. Other people needed help and I helped them as they waited longer.

The services at this HomeDepot is great especially Jessica and Brigida which they were helping me to find everything since I don’t speak English. Thank you so much I had a great experience

Bought a tomato plant yesterday and another decorative plant; I'm pleased with my purchases.