#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)389-4700
Tool & Truck Rental(513)389-4704
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6300 Glenway Ave
Cincinnati, OH 45211
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Customer Store Reviews

  • 4.6 out of 679 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (679)
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Showing 1-30 of 679 reviews
excellent visit
Very busy but customers seemed happy and the employees were on top of things with great attitudes
by
    • Recommended
    Exceptional Store
    Inventory is very good, and the associates happily help me.
    by
      • Recommended
      Helpful associates
      I had to go to a different store to get my product. This stores associates are very helpful. Helped me find the product and complete my purchase. Very great experience.
      by
        • Recommended
        Terrible customer service by cashier
        At HD, the people you think would be great at customer service would be the cashiers. My pro cashier Lavinia was awful at it. Her checkout gun was malfunctioning, somehow that got my mother and myself both yelled at for asking what was happening, and I flipped a 50 pound bag of sand to help. Then after being told to put in my card not being asked, I offered my pro account number and got told to just put it in myself. All of this in front of my 9 year old daughter and mom a week from Mother’s Day. The guy returning carts outside was extremely nice though.
        by
          Gardening supplies, hardscapes
          Customer service was top notch! Thank you!
          by
            • Recommended
            Wonderful employees in the appliance department
            Thank you Robert & Ginny for a great buying experience. You both displayed excellent customer service…
            by
              • Recommended
              Survey
              Read it and act on it.
              by
                • Recommended
                EXCELLENT "GO_GETTERS"
                5 trips for concrete Gus and Jeremy loaded into my truck WITHOUT HESITATION.
                by
                  • Recommended
                  Great Neighborhood Store
                  My washing machine died yesterday morning so I headed to our Home Depot Store. They had the exact item I needed in stock, and delivery is within a few days. My sales associate was every knowledgeable about the machine, and the transaction was quick. Thank you, Home Depot for making this purchase so pleasant!!
                  by
                    • Recommended
                    Friendly and helpful employees.
                    We were happy with the selection of curtain rods and American flags you carry in the store.
                    by
                      • Recommended
                      Informative visit
                      Needed an item for a repair project. The employee who called himself Nate the Great took us to what we needed and suggested the best way to do the project. Was very helpful.
                      by
                        • Recommended
                        Cashier
                        I thought Juliet at Home Depot #3822 was an especially friendly cashier.
                        by
                          • Recommended
                          shopping experience
                          Best shopping experience I have ever had. They always have staff ready to assist when customers are in doubt of their purchases. Thumbs up
                          by
                            • Recommended
                            Wonderful Experiences
                            Overall I have had all wonderful experiences at this home depot. The staff is very welcoming, knowledgeable, and helpful. Items are easy to find and usually everything is in stock. The facility is clean and everyone is very friendly.
                            by
                              • Recommended
                              Very friendly and accessible staff
                              We bought an oven and the appliance specialist went out of her way to help us find the right oven and the best price. She was very caring about our needs!
                              by
                                • Recommended
                                Fantastic customer service!
                                Mike in the Garden area is amazing to work with! He was so helpful, incredibly nice and I cannot say enough good things about him!
                                by
                                  • Recommended
                                  FRIENDLY STAFF
                                  Love the workers at this Home Depot; great service and friendly smiles always!!
                                  by
                                    • Recommended
                                    Ask for "Nate the Great"
                                    Nate was more than helpful and went out of his way to help me find what I was looking for(which was placed in the wrong area of the department). He was extremely friendly and polite. The rest of the store was exactly what you expect in a Home Depot.
                                    by
                                      • Recommended
                                      Horrible service
                                      I bought 10 bags of mulch and an older man bought 20 and we had asked multiple times for help from the staff with loading and no one came for 20 minutes. We loaded all the bags ourselves and this man who had previously had a stroke was struggling so I essentially loaded all 30 bags myself. Once we were finished the staff members came out and we’re not kind or apologetic at all. Absolutely horrible experience. Will not be going back to get mulch there again.
                                      by
                                        Friendly crew
                                        floor people know just about where everything is or will find another person to help find what you need and will walk with you to the location to ensure it's what you are looking for
                                        by
                                          • Recommended
                                          Wonderful employees!
                                          Lauren and Francisca in particular were super pleasant and helpful on this visit. All employees were pleasant overall.
                                          by
                                            • Recommended
                                            Great customer service!
                                            My parents house and out family church has been beautified by Home Depot quality products and brands.
                                            by
                                              • Recommended
                                              Overall Products and staff both excellent
                                              The cost and quality were exactly what I was looking for and the employee Lori was great, answered our questions with knowledge of products also made very helpful suggestions.
                                              by
                                                • Recommended
                                                Nate the Great
                                                Great help and friendly service
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  I didn't think the product would work, yes, yes, it's works! I would like to say thanks to Donna even though I went through self service she helped me with understanding the product. Thanks again Donna and Home Depot!
                                                  by
                                                    • Recommended
                                                    Absolutely WONDERFUL employees!!!
                                                    The employees are PHENOMENAL, very friendly and knowledgeable!!! Makes shopping there a DREAM!!!
                                                    by
                                                      • Recommended
                                                      LORETTA - CUSTOMER SERVICE *****
                                                      I LOVE LORETTA IN THE RETURNS AREA. SHE IS VERY INFORMATIVE AND ALWAYS KEEPS ME UP TO DATE WITH ANY CHANGES THAT WILL BE OCCURRING IN POLICY
                                                      by
                                                        • Recommended
                                                        Very helpful!
                                                        What ever I have a question about or need someone is always able to explain and give advice to this first time home buyer. And so far, so good. They have amazing work crew.
                                                        by
                                                          • Recommended
                                                          Very friendly customer service rep
                                                          Cashier , Loretta was very friendly and helpful.
                                                          by
                                                            Customer Satisfaction
                                                            Jared at 6300 in the home and lumber department make sure you ask for him. 100% Satisfaction gaurenteed
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 679 reviews

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