#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(413)564-3502
Tool & Truck Rental(413)564-3508
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
514 East Main Street
Westfield, MA 01085
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 330 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (330)
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Showing 1-30 of 330 reviews
Went in to buy a snow blower and they had a lot of them in stock. After I bought it Mike and Gera...
Went in to buy a snow blower and they had a lot of them in stock. After I bought it Mike and Gerald brought it out and loaded it onto my trailer.
by
  • Verified Purchase
  • Recommended
Great store! Mike and Wes really helped me out with my pavers and loading my car. Awesome custome...
Great store! Mike and Wes really helped me out with my pavers and loading my car. Awesome customer service!!!
by
  • Verified Purchase
  • Recommended
It would be great if advertised products were available the morning of the first day of the dated...
It would be great if advertised products were available the morning of the first day of the dated flyer.
by
  • Verified Purchase
  • Recommended
Jario was so helpful tonight !! I was looking for a patio heater and he was super helpful
Jario was so helpful tonight !! I was looking for a patio heater and he was super helpful
by
  • Verified Purchase
  • Recommended
I have lots of help when I go to this store. Everyone is very helpful.
I have lots of help when I go to this store. Everyone is very helpful.
by
  • Verified Purchase
  • Recommended
Sarah and the girl at customer service were great in helping me and cashing me out!! The manager...
Sarah and the girl at customer service were great in helping me and cashing me out!! The manager helped me with my order instead of trying to figure it out on my own!! Great customer service!!!
by
  • Verified Purchase
store was clean and salespeople friendly
store was clean and salespeople friendly
by
  • Verified Purchase
  • Recommended
I have always received excellent customer service at this store, and my most recent experience wa...
I have always received excellent customer service at this store, and my most recent experience was no exception. "Kate" who now works in electrical, (but previously worked in paint), came to my aid - mixing a small amount of paint very quickly.
by
  • Verified Purchase
  • Recommended
Employee Dominic was very helpful in lawn and garden. But don't get items delivered because it ta...
Employee Dominic was very helpful in lawn and garden. But don't get items delivered because it takes to long.
by
  • Verified Purchase
  • Recommended
Very clean and organized store with helpful and friendly crew.
Very clean and organized store with helpful and friendly crew.
by
  • Verified Purchase
  • Recommended
My to go to handyman place.
My to go to handyman place.
by
  • Verified Purchase
  • Recommended
If you ever have an issue with an appliance you've purchased from this store, rest assured that C...
If you ever have an issue with an appliance you've purchased from this store, rest assured that Christine will take care of it! I cannot thank her enough for her diligence in rectifying my issue whereas the manufacture, was not helpful at all. Christine is a true asset to the Home Depot in Westfield, MA!!!
by
  • Verified Purchase
  • Recommended
The store is clean and easy to navigate. The associates in the riding mower area were friendly an...
The store is clean and easy to navigate. The associates in the riding mower area were friendly and helpful. Bekka was the associate that did an outstanding job answering all our questions concerning the Cub Cadet Ultima ZT1-50 Zero Turn Mower that we were interested in purchasing Monday May 11, 2020. The associates in the rental dept were also very helpful setting us up with a utility trailer to transport our new mower. Yes I recommend this store often.
by
  • Verified Purchase
  • Recommended
The assistant manager was incredible! He went above and beyond by helping me find what I needed, ...
The assistant manager was incredible! He went above and beyond by helping me find what I needed, cutting the material and overall just super friendly. I greatly appreciated the service provided.
by
  • Verified Purchase
  • Recommended
Great Home Depot to visit! Find that there is always an associate there to answer your questions...
Great Home Depot to visit! Find that there is always an associate there to answer your questions and assist. Thanks for your work!
by
  • Verified Purchase
  • Recommended
Store staff very helpful.
Store staff very helpful.
by
  • Verified Purchase
  • Recommended
Great cashier - Otti!!
Great cashier - Otti!!
by
  • Verified Purchase
  • Recommended
We shop at the Westfield Home Depot quite often. It is always clean and neat. What makes this Hom...
We shop at the Westfield Home Depot quite often. It is always clean and neat. What makes this Home Depot special is their staff. Everyone is right there to help you. Every department has amazing staff!!! And Erica your cashier was fantastic! Thank you for choosing the employees that run the Westfield Home Depot!!!! Great job!
by
  • Verified Purchase
  • Recommended
Erica the cashiers greeting every time I check out is wonderful . Erica always has a smile on her...
Erica the cashiers greeting every time I check out is wonderful . Erica always has a smile on her face and remembers my name . Gets me checked out in a timely manner that puts a smile on my face.
by
  • Verified Purchase
  • Recommended
Tough to find an associate in a given department to help with any questions. It seems that they ...
Tough to find an associate in a given department to help with any questions. It seems that they all say sorry this is not my department, but let me find someone who can help you.
by
  • Verified Purchase
much better shopping experiance then any other local HD
much better shopping experiance then any other local HD
by
  • Verified Purchase
  • Recommended
Exceptional and personalize customer service when you need it. Store layout was very convenient.
Exceptional and personalize customer service when you need it. Store layout was very convenient.
by
  • Verified Purchase
  • Recommended
I like the store. Your employees are always helpful. The store is always clean. Home Depot is my ...
I like the store. Your employees are always helpful. The store is always clean. Home Depot is my favorite store. One of you stores in Miami was in the same shopping center as my liquor store. I rate store with 5 stars
by
  • Verified Purchase
  • Recommended
Store is well handled and most staff is alert and helpful. A few are a wealth of knowledge. Like ...
Store is well handled and most staff is alert and helpful. A few are a wealth of knowledge. Like Alan in hardware and Paul and Lisa in Garden. Thanks again for a helpful visit.
by
  • Verified Purchase
  • Recommended
Employees friendly and always helpful. Come here about once a week.
Employees friendly and always helpful. Come here about once a week.
by
    • Recommended
    The Kitchen and Bath Design Consultant we worked with was excellent, knowledgeable and friendly. ...
    The Kitchen and Bath Design Consultant we worked with was excellent, knowledgeable and friendly. The store was very organized and there were lots of people to help us.
    by
    • Verified Purchase
    • Recommended
    Great place to shop .
    Great place to shop .
    by
    • Verified Purchase
    • Recommended
    Very helpful store associates,explained warranties and product knowledge. No pressure buying expe...
    Very helpful store associates,explained warranties and product knowledge. No pressure buying experience, clean and priced!
    by
    • Verified Purchase
    • Recommended
    I use this store a lot, for my home and garden. I have had nothing but excellent service from the...
    I use this store a lot, for my home and garden. I have had nothing but excellent service from the employees that I have had to deal with.
    by
    • Verified Purchase
    • Recommended
    I live equal distance from both stores Westfield and west Springfield but I always end up going t...
    I live equal distance from both stores Westfield and west Springfield but I always end up going to westfield
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 330 reviews

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