#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)698-4980
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9078 Highland Rd
White Lake, MI 48386
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Customer Store Reviews

  • 4.7 out of 381 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (381)
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Showing 1-30 of 381 reviews
Great Customer Service
Ron & Katie provided great customer service. I always choose Home Depot my first stop when I need something for the home, big or small. I usually find what I'm looking for 99+ % of the time!
by
    Sad
    Ali at the register was great! Too bad the cabinet department can’t help when asked. After waiting… 3 employees walked by while we climbed the shelves trying to get the product. Not one offered help.
    by
      Thanks Rena’s!
      Renee at customer service is such a nice person. Thanks!
      by
        • Recommended
        Great customer service!
        Today's visit to the White Lake Home Depot was awesome! Awesome because their team member, COREY, made us feel so welcome, helped us find the products, made some great suggestions for our project. The entire time we felt that someone really cared. Corey made our day!!!
        by
          • Recommended
          Exceptional Customer Service
          We go to the White Lake Home Depot because their location is closest to home, but in general, Home Depot has the best customer service compared to any other home improvement store. We also choose the White Lake location because we recognize & are even on a first name basis with some employees because we've frequented there so much with all of our projects. Everyone is so friendly and helpful each & every time.
          by
            • Recommended
            Chris from plumbing
            Chris from plumbing was awesome and a great help.. if you have plumbing issues or questions he's your go to at this store... Not only will he help you get exactly what you need but he will also show you exactly how all the connections should be
            by
              • Recommended
              Great store
              Amazing customer service!!
              by
                • Recommended
                Friendly service
                Every employee I saw greeted me and asked if they could help. This is new and very welcome. All employees were masked.
                by
                • DIY
                • Recommended
                Great customer service from start to finish.
                I was treated like a rockstar from start to finish today. Love my White Lake Home Depot!
                by
                  • Recommended
                  I have never had a problem shopping at Home Depot store the workers are always helpful when I am ...
                  I have never had a problem shopping at Home Depot store the workers are always helpful when I am trying to find a certain item. The cashier is always helpful getting someone to haul my softener salt to my car as they are 40lb bags and I cannot lift them. Love shopping at this store.
                  by
                  • Verified Purchase
                  • Recommended
                  Picked up some retaining wall pavers this evening. Cathy, the cashier, and Ryan who did the heav...
                  Picked up some retaining wall pavers this evening. Cathy, the cashier, and Ryan who did the heavy lifting, were pleasant, fast, efficient, and friendly. Ryan helped with loading the cart and getting it to checkout and also into my vehicle. Cathy and Ryan thanked us for shopping with them. Both excellent employees. Made for a great shopping experience!!
                  by
                  • Verified Purchase
                  • Recommended
                  This is the friendliest Home Depot I've been in. All the employees are helpful, courteous, and as...
                  This is the friendliest Home Depot I've been in. All the employees are helpful, courteous, and assist customers like no other store. I'm always greeted by a friendly employee and asked if I need assistance in any way. The store is very well stocked, clean and I usually leave with exactly what I came for, no waiting.
                  by
                  • Verified Purchase
                  • Recommended
                  Every time I go to this Home Depot, someone is very happy to help out! I stop in usually once a ...
                  Every time I go to this Home Depot, someone is very happy to help out! I stop in usually once a week to pick up some supplies for our household project and the customer service is Awesome! Most of my supplies have came from Hardware, and every time I am there, Laryn goes above and beyond to help out - even guiding me in various other departments!
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  3 associates helped me with different facets of my visit in a very efficient and helpful manner. ...
                  3 associates helped me with different facets of my visit in a very efficient and helpful manner. Great teamwork in Gardening.
                  by
                  • Verified Purchase
                  • Recommended
                  Whatever kind of appliance you need go see Melissa. She’s amazing and extremely helpful
                  Whatever kind of appliance you need go see Melissa. She’s amazing and extremely helpful
                  by
                  • Verified Purchase
                  • Recommended
                  I waited over an hour for an employee who could drive a hi-lo to get a product down from the rack...
                  I waited over an hour for an employee who could drive a hi-lo to get a product down from the racks above. It was horrible.
                  by
                  • Verified Purchase
                  The White Lake Home Depot has always been our go to HD. The associates are very friendly and help...
                  The White Lake Home Depot has always been our go to HD. The associates are very friendly and helpful. We are home remodel contractors and have always found everything we need here.
                  by
                  • Verified Purchase
                  • Recommended
                  I would recommend this Home Depot to building contractors. However, I am a 72 year old female ho...
                  I would recommend this Home Depot to building contractors. However, I am a 72 year old female homeowner purchasing 5 bags of mulch today. I was told there was NO ONE available to help me load the mulch into my car trunk. If Home Depot is having a sale on mulch, garden soil, etc., there should be someone available to assist the customer with loading their purchase. I wrangled the bags myself and I will have my grandson remove them from my trunk. I also needed soil and sand, but those bags were too hard to struggle with, and I was not able to purchase them. Management at this Home Depot should have been on top of what was happening in the garden area and found a way to provide assistance to the customers. I am extremely disappointed in the customer service provided today.
                  by
                    • Recommended
                    Great location, clean, neat and friendly staff.
                    Great location, clean, neat and friendly staff.
                    by
                    • Verified Purchase
                    • Recommended
                    Sales person DRW387 is lazy and will not take the time to type the correct information into the c...
                    Sales person DRW387 is lazy and will not take the time to type the correct information into the computer.
                    by
                    • Verified Purchase
                    Clean store with helpful employees!
                    Clean store with helpful employees!
                    by
                    • Verified Purchase
                    • Recommended
                    We have always been happy with white lake homepot
                    We have always been happy with white lake homepot
                    by
                    • Verified Purchase
                    • Recommended
                    very good experience
                    very good experience
                    by
                    • Verified Purchase
                    • Recommended
                    Staff was fast to help with my needs and questions thank you. Home Depto
                    Staff was fast to help with my needs and questions thank you. Home Depto
                    by
                    • Verified Purchase
                    • Recommended
                    Best employees Renee Kahaner and Stephanie Hall work here, Above and Beyond service. Awesome ladi...
                    Best employees Renee Kahaner and Stephanie Hall work here, Above and Beyond service. Awesome ladies!!!!!!!!!!!!!!!!!!!
                    by
                    • Verified Purchase
                    • Recommended
                    Store was everything a person could want when completing a project..
                    Store was everything a person could want when completing a project..
                    by
                    • Verified Purchase
                    • Recommended
                    Chris was the best customer service representative we have ever had at this store. He went above ...
                    Chris was the best customer service representative we have ever had at this store. He went above and beyond what we expected. he was kind, friendly and very helpful.
                    by
                    • Verified Purchase
                    • Recommended
                    This store, like the Commerce Township location, does not enforce the COVID mask mandate.
                    This store, like the Commerce Township location, does not enforce the COVID mask mandate.
                    by
                    • Verified Purchase
                    Excellent and knowledgeable service!
                    Excellent and knowledgeable service!
                    by
                    • Verified Purchase
                    • Recommended
                    The store‘s employees were very friendly and very efficient.
                    The store‘s employees were very friendly and very efficient.
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 381 reviews

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