#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)757-7404
Tool & Truck Rental(717)757-7410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2905 E Market St
York, PA 17402
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Customer Store Reviews

  • 4.7 out of 546 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
A VERY PLEASANT PLACE TO SHOP
I find the Home Depot band items are a very good value both in quality and price
by
    • Recommended
    Kitchen
    Diane in kitchens wax great she thought about things for my project that I didn’t think about moldings, end panels etc.
    by
      • Recommended
      Great prices, helpful employees
      The employees are helpful, knowledgeable, prices are good, would quality is great, store is clean.
      by
        • Recommended
        Horrible experience
        We had to argue for the store to honor their website. Customer service was awesome but the rest of our experience was aweful. Refrigerator was delivered damaged and employees refused to leave it until it could be replaced. Now we are without a refrigerator (other one was sold and picked up at delivery time) ask e off our food is in coolers and store states 3-5 days until they can provide our product so we’ll probably lose all of our food by then
        by
          Affordable prices and quality products
          The Home Depot staff (Steven is a very helpful and polite associate
          by
            OUTSTANDING CUSTOMER SERVICE
            Do not bother going anywhere but HOME DEPOT, as they have the availability of product, but also the best customer service. Eric in the Lumber dept. went above and beyond for us, but in a gentle, not pushy manner but with friendliness, and genuine interest in helping.
            by
              • Recommended
              Very Good Experience at East York Home Depot Appliance Department
              We bought a complete kitchen appliance package and received great service from Lynne. She definitely knew the products, wasn't pushy, and showed a lot of patience which in turn made the whole process a friendly, fun experience.
              by
                • Recommended
                Great experience
                I’m a long time customer of this store and I’m very pleased with the customer service and knowledgeable staff.
                by
                  • Recommended
                  Why Hire People? Just Use Robots
                  Waited Around in the store for over a 1/2 an hour for help with buying 2 new Toilets. My husband has a bad back and needed help lifting them, Plus he had a question regarding the difference between 2 different types. No one ever showed up to assist us. Another employee walking by told us that there was no one working in plumbing today, but this employee didn't even bother to stop or offer the smallest amount of assistance, he just kept walking. Then when we were leaving at the end of another Isle there were about 3 or 4 employees standing around talking. Why bother hiring people at all? Our entire experience has 0 customer service whatsoever. Very disappointing.
                  by
                    Harold is a GREAT ASSOCIATE
                    After having an unwelcoming experience at the Lancaster store, I decided to take my business and finish up my project at the York location. Upon arrival at the York location, I was greeted at the door/mill department by Harold. He was very welcoming. He knew his department very well. He knew the products. He was very knowledgeable in that department, and also helped me understand a lot better about what was needed for my project. This is the best experience I have had in years!
                    by
                      • Recommended
                      Wonderful Employees
                      Every time I visit this store, I have a great experience! 10/10
                      by
                        • Recommended
                        So much better this time
                        I had a problem with curbside delivery the last visit to the store and I got a phone call from someone in customer service who apologized and then sent me a gift card. I used it today to shop in the store and I was extremely happy with the experience. All of the employees were friendly and Nicole at checkout went above and beyond in customer service! Certainly my favorite store and I guess the one problem I had with curbside delivery was a fluke because all other times that I used it were perfect. Great customer service Home Depot. We will surely be back.
                        by
                          • Recommended
                          Paint
                          Oahu gives great customer service. Above and beyond.
                          by
                            • Recommended
                            Customer service
                            A Fella by the name of George that works in customer service was so helpful, and did his job diligently and with so much professionalism. Was very kind and courteous a true definition of what customer service should be like.
                            by
                              • Recommended
                              Cluttered
                              My visits to this store always notice the clutter of what I assume are online or pickup orders on carts that clog the aisles, especially near the ladders/Tool Rental and lumber areas.
                              by
                                • Recommended
                                Fantastic, knowledgeable service!
                                We are 75 years old and my husband has parkinsons and dementia. I am trying to build a wheelchair ramp with the help of some friends. Eric was so helpful in giving advice on materials and how to build it.
                                by
                                  • Recommended
                                  Associates were unwelcoming
                                  I wanted to like Home Depot but I don’t know if I will ever go back the staff was rude and accused me of tampering with the paint bar code because the barcode was cut off however she failed to look on the reduced paint for the reduce price sticker that was right because the one that was cut off. It was so bad another customer had to point this out to her and she didn’t even say sorry.
                                  by
                                    Great Appliances
                                    We are remodeling our house,after a fire. We found everything that we needed and at great prices here. Great help from the employees here
                                    by
                                      • Recommended
                                      Great Experience
                                      In this time of pain and stress, it was great to walk into Home Depot, find exactly what I need and then be met by a very kind and happy clerk, Kristen, who helped me pick up an order I had previously placed. I know it's not a big deal, but sometimes it's the little things that get your day off to a great start!
                                      by
                                        • Recommended
                                        Great store!
                                        Customer service is top notch!! Friendly, knowledgeable and very competent.
                                        by
                                          • Recommended
                                          Pleasant Appliance Shopping Experience
                                          The value offered was unmatched, the employee was knowledgeable and kind.
                                          by
                                            helpful
                                            very helpful and friendly
                                            by
                                              • Recommended
                                              VERY GOOD WORK
                                              by
                                                Great employees!
                                                Great service, personality and energy at this Home Depot!
                                                by
                                                  • Recommended
                                                  Knowledgable and kind
                                                  We purchase all our appliances and cabinets from Home Depot for all our rental remodels. We have never had a problem. Excellant customer service from the two Home Depot locations we work with.
                                                  by
                                                    • Recommended
                                                    Happy Customer
                                                    Dontae cutting our wood was so awesome and polite. We had a great experience and will return because of him.
                                                    by
                                                      • Recommended
                                                      Very friendly and helpful employees
                                                      Dontae in the lumber dept. Was extrey friendly and helpful!!
                                                      by
                                                        • Recommended
                                                        Great Service
                                                        Cashier was Extremally Nice to us, Thank You
                                                        by
                                                          • Recommended
                                                          Awesome
                                                          Staff provided above and beyond assistance.
                                                          by
                                                            • Recommended
                                                            Good employees
                                                            Cashier was very nice
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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