#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(740)450-9512
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3787 Home Depot Drive
Zanesville, OH 43701
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 428 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Exceptional staff!!!
Zanesville wowed in customer Service!!! Lorrie helped us with every step of the process -she was extremely helpful and very knowledgeable!!! A man on the forklift whose name I did not get was extremely user friendly helpful and patiently teaching while assisting loading drywall for us. I am beyond impressed and so glad I chose to open my business account with Home Depot at this location!!! Thank you so much !!!!!
by
    • Recommended
    I can always get what I need
    I've shopped here for years and can always get what I need. The customer service is great.
    by
      • Recommended
      Great service when I needed some keys made.
      I was assisted by an employee who quickly created 3 keys for me. She was friendly and professional. When I checked them all of the keys worked perfectly.
      by
        • Recommended
        As always, excellent service in Zanesville, OH!
        Keep up the great work!
        by
          Awesome Employees
          Very helpful, know their stuff and not pushy at all ! Very nice and clean, even the bathroom were clean and dry.
          by
            • Recommended
            Lots of variety in electric stoves
            Bought a great stove and price
            by
              • Recommended
              Clean store with friendly and knowledgable employees.
              The store was very clean and employees were quick to ask me if I needed help. Employees were able to quickly find and unlock the tool I had come to purchase.
              by
                • Recommended
                Great service
                Great service! Home Depot knocked it out of the park. I price the competition, Home Depot beat the price, and the service was perfect.
                by
                  • Recommended
                  Helpful, polite employees!
                  I bought some power tools at Gary B. walked my items to the checkout for me. I told him I would just use the self-checkout to which Gary scanned and bagged my items for me. He was very sweet and polite. I bought the power tools for my husband; he loves any Milwaukee tools from Home Depot!
                  by
                    • Recommended
                    THE BEST STORE EVER
                    WE ALWAYS COME HERE. THEY HAVE EVERYTHING AND NEW STUFF.
                    by
                      • Recommended
                      Very helpful employees
                      All employees were very helpful. They all were very friendly
                      by
                        • Recommended
                        Great products and exceptional customer service
                        Although we have an HD in our town, we are so pleased with the personal assistance we get from #3883.
                        by
                          • Recommended
                          Incredible Customer Service
                          I Love Home Depot & stopped in as going through Zanesville Ohio. Just as expected Customer Service is incredible, CHRIS in Seasonal, what a Awesome Employee! Needed a few things & not my home area so Chris helped us find the women's heated jacket which by the way I Love! Have one & purchased a 2nd one for my BFF ;-) Then needed spiral mixer, expected them to be in hardware by drills, Chris walked us right to the product Ticks are awful this time of year in Ohio. Chris walked us over to the exact location showing what options to use to rid of these little nasty bugs. Thank You Chris 4 your help
                          by
                            • Recommended
                            Knowledgeable and helpful!
                            I did a lot of research before buying this appliance before choosing Home Depot. Good service, found what I wanted, and they were able to get it reasonably soon even during Covid! Good to see disabled and seniors working there.
                            by
                              • Recommended
                              People to help you!
                              I can always find someone to answer any questions I have or help me find the right product.
                              by
                                • Recommended
                                Employees always seem Happy
                                Everyone's seems to enjoy there job, always willing to help, smiling and joking. It creates a very down to earth experience. I never feel like I am bothering someone and I can always bring my attempt at DYI projects and they welcome them. I love the diversity.
                                by
                                  • Recommended
                                  HANDYMAN
                                  VERY GOOD STORE HAS ALL SUPPLIES IN STOCK
                                  by
                                    • Recommended
                                    Zanesville Home Depot is a great store to shop. They have good quality products at fair prices. C...
                                    Zanesville Home Depot is a great store to shop. They have good quality products at fair prices. Clean store, friendly service and great location.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    ALEXUS O. WAS VERY HELPFUL AND FRIENDLY IN SOLVING MY PROBLEM. SHE WALKED WITH ME TO THE CASHIER ...
                                    ALEXUS O. WAS VERY HELPFUL AND FRIENDLY IN SOLVING MY PROBLEM. SHE WALKED WITH ME TO THE CASHIER AND HELP ME GET A REFUND FOR ONE OF THE PRODUCTS I DIDNT NEED. WISH ALL CUSTOMER SERVICE REPS WERE LIKE HER.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Juanita was very nice and helpful at the service desk. Phil, Nate, Christian and Tyler provided m...
                                    Juanita was very nice and helpful at the service desk. Phil, Nate, Christian and Tyler provided muscle and engineered the loading of the truck and were very polite and helpful! Susan was so helpful as she answered all of my questions. Susan asked me to provide feedback of my experience today...You guys rocked it! Keep up the fantastic job!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    WE HAD A RETURN AND WE WERE GREETED AT THE ENTRANCE AND AN ASSOCIATE HELPED WITH OUR RETURN SO WE...
                                    WE HAD A RETURN AND WE WERE GREETED AT THE ENTRANCE AND AN ASSOCIATE HELPED WITH OUR RETURN SO WE DIDN'T HAVE TO PUSH IT THRU THE ENTIRE STORE. THE RETURN DESK WAS VERY HELPFUL AND QUICK. ALL THE ASSOCIATES THAT WE DEALT WITH WAS VERY POLITE AND KIND.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    always clean and very helpful with things i need to buy !!!
                                    always clean and very helpful with things i need to buy !!!
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Never had a bad experience there. Always cheaper prices and better items for anything I am lookin...
                                    Never had a bad experience there. Always cheaper prices and better items for anything I am looking for anytime I go there.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Alexus was our cashier at the paint department. She was very helpful,and polite. We got exactly t...
                                    Alexus was our cashier at the paint department. She was very helpful,and polite. We got exactly the color we were looking for. thank You
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Home Depot is a great store to shop. Good quality products at fair prices. Clean store and friend...
                                    Home Depot is a great store to shop. Good quality products at fair prices. Clean store and friendly service.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The store is always clean. One can find whatever they need for their home, garden.
                                    The store is always clean. One can find whatever they need for their home, garden.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Madeline B. was very helpful and nice
                                    Madeline B. was very helpful and nice
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Terrible customer service. Completely indifferent to Customers, this location has developed the s...
                                    Terrible customer service. Completely indifferent to Customers, this location has developed the same " Don't care" attitude that made MacDonalds famous .
                                    by
                                    • Verified Purchase
                                    Always very helpful s great experience
                                    Always very helpful s great experience
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Great shopping experience
                                    Great shopping experience
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 428 reviews

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