#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(814)947-1402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1676 Osgood Drive
Altoona, PA 16602
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 474 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (474)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 474 reviews
ample parking; easy enter/exit; ample product selection
ample parking; easy enter/exit; ample product selection
by
  • Verified Purchase
  • Recommended
Employees ignore you when you need the most help. Are only interested in helping to pick out ligh...
Employees ignore you when you need the most help. Are only interested in helping to pick out light bulbs. Ugly customer service.
by
  • Verified Purchase
Never had a bad experience at my Home Depot. Employees are always available if I need assistance....
Never had a bad experience at my Home Depot. Employees are always available if I need assistance. Can't say enough good things about Home Depot
by
  • Verified Purchase
  • Recommended
the staff is are great ! very helpful finding and advising on what you will need to finish a pro...
the staff is are great ! very helpful finding and advising on what you will need to finish a project. never had store staff help me load my truck before. wow.
by
  • Verified Purchase
  • Recommended
very helpful staff here ! they moved my really loaded cart down to sales while i moved my truck ...
very helpful staff here ! they moved my really loaded cart down to sales while i moved my truck to the loading area. and then 3 guys came form somewhere to help load it. never had that happen before ! most of the time ,you on your own ! great staff, they need help in there. as they always loading shelves some where, but they come when needed to help. really, a great place. helpful picking a wood stove and getting into the truck, asking if i was good to go.
by
  • Verified Purchase
  • Recommended
A better place to go for better lumber picks, shelves always full
A better place to go for better lumber picks, shelves always full
by
  • Verified Purchase
  • Recommended
Awesome people, and store.
Awesome people, and store.
by
  • Verified Purchase
  • Recommended
Everyone is always helpful and friendly, they go out of their way to assist you with your project...
Everyone is always helpful and friendly, they go out of their way to assist you with your project. I have met many great associates at the Altoona Home Depot. I always go to Home Depot first.
by
  • Verified Purchase
  • Recommended
It seems that ALL the employees are friendly and kind. Every employee I have dealt with had been...
It seems that ALL the employees are friendly and kind. Every employee I have dealt with had been. The selection of products is amazing and the prices are very reasonable. I prefer to shop at home depot stores compared to other home improvement stores. I definitely recommend this home depot to any consumer. M.A.K.
by
  • Verified Purchase
  • Recommended
Excellent service from BIG Randy as always!
Excellent service from BIG Randy as always!
by
  • Verified Purchase
  • Recommended
Cindy the cashier was extremely kind and thoughtful with my needs.
Cindy the cashier was extremely kind and thoughtful with my needs.
by
  • Verified Purchase
  • Recommended
Love the store. Always neat and clean even the bathroom. Can navigate the store easily. The worke...
Love the store. Always neat and clean even the bathroom. Can navigate the store easily. The workers treated me with courtesy and were very helpful ( cutting the metal down to size to fit in my car).
by
  • Verified Purchase
Everything went well . cashier was very friendly and helpful Brittany
Everything went well . cashier was very friendly and helpful Brittany
by
  • Verified Purchase
  • Recommended
Store clean, staff very helpful
Store clean, staff very helpful
by
  • Verified Purchase
  • Recommended
They go above and beyond helping you. The store is very neat and clean and the products are outst...
They go above and beyond helping you. The store is very neat and clean and the products are outstanding. I always find what I need with help from the employees. Cashiers make checkout easy and convenient.
by
  • Verified Purchase
  • Recommended
Ok, I had a great experience there today. Corry J you rock. Thanks for all the help.
Ok, I had a great experience there today. Corry J you rock. Thanks for all the help.
by
  • Verified Purchase
  • Recommended
WONDERFUL STORE EMPLOYEES ARE SO HELPFUL
WONDERFUL STORE EMPLOYEES ARE SO HELPFUL
by
  • Verified Purchase
  • Recommended
Always friendly and helpful people at the service desk . I'm always asked if I need help by passi...
Always friendly and helpful people at the service desk . I'm always asked if I need help by passing employees which is nice .
by
  • Verified Purchase
  • Recommended
This Altoona Home Depot is amazing. All of the employees are friendly, knowledgeable, and actuall...
This Altoona Home Depot is amazing. All of the employees are friendly, knowledgeable, and actually go out of their way to help and assist you. I never have to look far for someone who can answer my questions. They know their stuff!
by
  • Verified Purchase
  • Recommended
they have a good selection of merchandise. an very helpful employees
they have a good selection of merchandise. an very helpful employees
by
  • Verified Purchase
  • Recommended
The people who work at our Altoona Home Depot are kind, attentive and courteous. They have helped...
The people who work at our Altoona Home Depot are kind, attentive and courteous. They have helped me with my questions too many times to count. I love that they have people there who know about the work that goes behind the products they offer! I have been in there a LOT over the summer. With their kind advice on which products to use and how to apply them, I have gotten (and am getting) some important projects done so that I can rest easy without worry about my house and shed over the winter.
by
  • Verified Purchase
  • Recommended
The layout of the store and signage made it very easy to find all the different things I needed. ...
The layout of the store and signage made it very easy to find all the different things I needed. I was asked a couple of times if I needed help, but was doing ok. The store is very well lit and very neat, tidy, and clean. The cashier was very quick at scanning all the lumber and other materials, polite, and even offered to have someone help load my truck. Also, the lumber I bought there was a better grade than some of the other lumber outlets.
by
  • Verified Purchase
  • Recommended
The store was organized and everyone was very helpful
The store was organized and everyone was very helpful
by
  • Verified Purchase
  • Recommended
Mark was so very helpful
Mark was so very helpful
by
  • Verified Purchase
  • Recommended
I so appreciate the cleanliness and store layout. Most items are easy to find and the labeling i...
I so appreciate the cleanliness and store layout. Most items are easy to find and the labeling is clear to understand. I am always asked if I need assistance also. I especially like the service after going through the checkout. I am offered help getting my supplies to my vehicle.
by
  • Verified Purchase
  • Recommended
Just came back from the Depot. Upon checking out I could not find my debit card but Mindy notic...
Just came back from the Depot. Upon checking out I could not find my debit card but Mindy noticed something was wrong right away. She calmed me down, put my merchandise to the side while I went out to the car to find my debit card. When I return back to the store I notified Mindy that I found my card and she promptly took me to the checkout and made everything go very smoothly. Thanks Mindy I really appreciate all your help. Andrew
by
  • Verified Purchase
  • Recommended
GREAT customer service!! I was helped in finding the product I was looking for. Also, it was a ho...
GREAT customer service!! I was helped in finding the product I was looking for. Also, it was a hot and humid day when we were there and when we checked out an employee offered us cold bottles of water. They definitely went above and beyond. Would recommend this store.
by
  • Verified Purchase
  • Recommended
This store has great employees, with great attitudes, and great attitudes translate into great cu...
This store has great employees, with great attitudes, and great attitudes translate into great customer service!
by
  • Verified Purchase
  • Recommended
The appliance department was very helpful with our decision on a new refrigerator.
The appliance department was very helpful with our decision on a new refrigerator.
by
  • Verified Purchase
  • Recommended
Home Depot will NEVER let you down. We ALWAYS find what we are looking for. The shelves are wel...
Home Depot will NEVER let you down. We ALWAYS find what we are looking for. The shelves are well stocked. The employees are helpful and friendly.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 474 reviews

Nearby Stores

679 Galleria Drive Ext

Johnstown, PA 15904

26.83 mi

Pro Service Desk

(814)532-7404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2615 Greentech Drive

State College, PA 16803

32.91 mi

Pro Service Desk

(814)278-1402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm