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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
May 17, 2022
So grateful for paint departments expertise and willingness to help us with our remodeling project
James and Laura in the paint department were very helpful and went the extra mile to make sure my husband and I had everything we came to Home Depot to purchase. James was instrumental in making sure our paint colors were perfect, and Laura helped whenever James was matching and mixing. We are so grateful to their expertise and willingness to spend the time required to help us with multiple purchases.
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Recommended
Mar 7, 2022
Customer service Employee Michael
I needed a wall mount faucet to finish a job tomorrow. One store was out of stock but when I called the Aurora village store Michael was extremely helpful. He found the faucet I needed and kept it at the desk for my arrival. It's nice when employees go above and beyond.
by
Apr 28, 2024
Excellent Customer Service
Katherine in Customer Service is great. I told my wife (in Katherine's presence) that I wanted to get a tape measure to see if a BBQ Grill would fit in our car. Before I could finish the thought, Katherine had a tape measure out for me to use.
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Recommended
Apr 6, 2024
Friendly, helpful staff
The staff went out of their way to help me find what I needed. They took the time to answer my questions and provided additional information,
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Recommended
Feb 5, 2024
Salesman treated me like a queen!
Bought the washer to go with the dryer I purchased from HD last month. Great price on LG wash machine. I was worried the salesman would think I was a cheap skate but he treated me like I was spending thousands.
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Recommended
Nov 2, 2023
5 star service
Employee Pia took the time to walk me over to the isle that i needed to access. She then proceeded to find the bolt, and washer i needed in that sea of nuts and bolts. Wonderful customer service.
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Recommended
Oct 22, 2023
Excellent Customer Service
Your Customer Experience Manager - Jeffery Engelhart was very helpful and friendly. Appreciate all his insight and helpfulness with our needs.
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Recommended
Oct 16, 2023
This Home Depot is a winner!
I have been very impressed with the consistently good customer service of every employee and how well stocked the store is. Feel lucky to have this store in my neighborhood.
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Recommended
Sep 14, 2023
Great Products and Customer Service
I have shopped at this store for years. I have always found the product I was
looking for, for a reasonable price. Excellent customer.
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Recommended
Sep 13, 2023
Great service members!
The Home Depot #4707 has the best customer service of all the stores you have.
The Bitter Lake, WA, Home Depot members seem to hate their jobs. A member could not find my product that was delivered to the store. She then said there was another place she would have to look. After half an hour, my contractor found it in the pick stall. Another member was so kind to help us loo. We were not able to remove it till the former member came back. She never did, even after 2 calls to her. The second member then gave us our receipt.
I have had other poor member service in the past. I just will not go back to this store.
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Recommended
Sep 5, 2023
Stop burning my laurels
Judith from the garden department guided me and instructed to to the correct products. Thank you! Tom
by
Aug 2, 2023
Great Service!
Went in to buy some simple items for the home. We were met and assisted by a Home Depot team member who really went out of her way to assist us. It was a great experience!
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Recommended
Jul 20, 2023
Purchased a Frigidaire Freezer July 2023
I looked at several different upright freezers online from different stores before settling on a couple of options. then I went to the stores to look at the choices in person. Home
Depot had the best price on the top rated model among my choices, A Frigidaire upright 20 cu ft freezer, model FFUE2022AW. One advantage it had over other high rated options was more on-the-door shelves. The sales person was very friendly and helpful.
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Recommended
Jul 17, 2023
very mad bad service
not respectful to me
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Jul 1, 2023
Greeted on entering. Easy to find what I wanted.
Bought wash machine and happy with quality and price.
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Recommended
Jun 29, 2023
Good Eyes
Kristan the cashier, I have known for a while, is very very fast and efficient. I have been meaning to write for a while about this but when on duty a shoplifter was trying to wheel out a big cart of goods. it was very busy but of all the cashiers he was the only one to catch the guy els the store would have lostr alot of money. The guy ran away and he told the other cashiers what had happened but nobody noticed, except him. I happened to be right there watching when this all occurred. He is sharp. The store is lucky to have him. This type of theft is common, and I have seen it happen another time, they load up and try to leave. He really deserves credit for this and I do not think he got any.
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Recommended
Jun 17, 2023
Great customer service!
I had great customer service, associate went above her duty to help me out. Thanks.
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Recommended
Jun 14, 2023
helpful employees
Ordered a gas oven from appliance specialist Karl Bennion and was treated promptly with great service!
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Recommended
Jun 2, 2023
Amazing customer service and huge selection of products to choose from.
I love my tiles so much for my new primary bathroom. They were great pricing and great quality.
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Recommended
May 31, 2023
best home depot ever
I always shop here because it is the best one.
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Recommended
May 26, 2023
Very Good
My mother and I were very pleased with the service and the inner and outer Home Depot store, #4707, on May 20, 2023. Thank you very much.
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Recommended
May 5, 2023
Thank you
I was having a horrible day and everything was going wrong and I had to return some things and I was expecting the usual attitude when I walked into Home Depot. But then I walked in and saw Santosh was working and felt better knowing I wouldn't get any attitude. The way he helped me by the time I was finished leaving I had a smile on my face he is a true asset to this company and if I were you I would keep him at all costs. Thank you Santosh for turning my day around. A lot of people probably don't say it but I really appreciate you so thank you
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Recommended
Apr 27, 2023
Clean store
The Aurora Home Depot #4707 is close by and always clean and well stocked. They always have what I need and the sales staff is always very helpful
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Recommended
Mar 2, 2023
Store at Shoreline is the best. I have shop there since 1980.
They are very nice in exchanging n retuning. They are polite and very caring
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Recommended
Jan 31, 2023
Everything is good
Great store. Happy about the location. And they all have the good selection of everything I needed for my house improvement .
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Jan 25, 2023
Great customer Service.
Ask for Gary in the paint department!
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Recommended
Jan 18, 2023
Excellent Kitchen
I needed a new kitchen for my ADU and was having trouble getting started. Chris Roberson at this store was the BEST. His design along with my own ideas created the kitchen I needed and wanted. I would highly recommend him!
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Recommended
Jan 7, 2023
Great service, product availability, and people!
I've found what I need when I go and the store is always cleaner than the others in the area.
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Recommended
Dec 11, 2022
Power tool shopping
Bought a DeWalt reciprocating saw from John in the power tools department at my Shoreline, Washington store. He was great. Knowledgeable, helpful, informative, didn't talk down to me, but definitely knew his stuff.
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Recommended
Sep 20, 2022
Very good products
I found an affordable and excellent flashlight there. Recommend it.