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Showing 1-30 of 279 reviews
Oct 1, 2021
Amazing Pro Desk
If you need to use the pro desk, ask for Keegan. He is amazing. Fantastic customer service, so patient, and will cheerfully help you until your order is satisfactory even if you change your mind multiple times and have
to alter your order. A+++
by
Recommended
Jul 26, 2021
They have what you need, fast and easy shopping, friendly staff that are happy to help you find w...
They have what you need, fast and easy shopping, friendly staff that are happy to help you find what you are looking for.
by
Verified Purchase
Recommended
Jun 6, 2021
For all of your Garden Center needs, the Home Depot of Bemidji is where to find what you want. Th...
For all of your Garden Center needs, the Home Depot of Bemidji is where to find what you want. The staff in Garden is knowledgeable and friendly.
by
Verified Purchase
Recommended
May 11, 2021
This store saved the day! Outstanding customer service from every dept we needed including any re...
This store saved the day! Outstanding customer service from every dept we needed including any returns we had from a large project. We tried HOME DEPOT PRO for the first time and it nearly cost us a large job. See explanation below. We tried to share it with Home depo directly but they provide no email customer service contact.
I just wanted to share my first experience with Home depot PRO.
We gave what I thought was a nice order for a project we are doing in Bemidji. It seemed flawless other than one of the products showed available and when it came to check out said it was backordered. It would not allow us to delete it.
So we ordered and scheduled the delivery and got an immediate confirmation of our order, GREAT!
I then realized that the delivery date had reverted back to the next day so I went back into my account to change it for Monday. Thank God I did because my entire order said it was CANCELED!!!!!! All except the one back ordered part that we didn’t want.
I received no notification that it was canceled or a reason why. I had called the store to verify the address as it wasn’t recognizing it on line. Well I have spent hour’s dealing with this and worrying about this order. I have contractor’s arriving on sight Monday morning and no confirmation I have an order. I talked to customer service at length the day before and was assured she was dealing with the store and I would get a confirmation. She even took my credit card number.
It is now 12:30 the next day and I was just able to get with the store staff who were very helpful. They hand entered everything and I am waiting for the receipt. THANK YOU!
I finally got an email confirmation of my order at 1PM and have a degree of confidence that I can expect my order to arrive.
My time is valuable! I need to count on my partners and their systems. This failed me and nearly cost me a job. I was so lucky I checked the order and so disappointed in this whole experience.
by
Verified Purchase
Recommended
Apr 23, 2021
The store was clean and the staff friendly. I do wish corporate headquarters would re-consider wi...
The store was clean and the staff friendly.
I do wish corporate headquarters would re-consider widening parameters for corporate giving as it applies to non profits to include more organizations and their focus. Many non profits could certainly use in kind donations of paint, lumber, doors etc.
by
Verified Purchase
Recommended
Mar 26, 2021
Nearly all of the associates at this store are very helpful when I have been at the store. Alisa ...
Nearly all of the associates at this store are very helpful when I have been at the store. Alisa and McKenzie in customer service have been extremely helpful when I have had issues that needed to be resolved.
by
Verified Purchase
Recommended
Mar 7, 2021
We have had several items delivered to our house which is approximately an hour drive from Bemidj...
We have had several items delivered to our house which is approximately an hour drive from Bemidji Mn. There are no delivery fees and the people hired to deliver and set up our appliances have been friendly and very professional.
by
Verified Purchase
Recommended
Feb 6, 2021
everything I wanted was in stock an at a good price. Some stores are raising prices to a rediculu...
everything I wanted was in stock an at a good price. Some stores are raising prices to a rediculuse price but not at Home Depot.
by
Verified Purchase
Recommended
Feb 2, 2021
Clean store. Items in stock. Very nice and helpful staff.
Clean store. Items in stock. Very nice and helpful staff.
by
Verified Purchase
Recommended
Jan 18, 2021
You guys are wonderful and you do a beautiful job! Please keep up the awesome work and thank you ...
You guys are wonderful and you do a beautiful job! Please keep up the awesome work and thank you for showing our veterans love!
by
Verified Purchase
Recommended
Jan 16, 2021
I have had frustrations with this store in the past, but they seem to have addressed their issues...
I have had frustrations with this store in the past, but they seem to have addressed their issues and worked them out. The staff I dealt with knew what they were doing, did so promptly and in a friendly manner, and were very helpful. As I had my elderly father-in-law waiting in the car, I wanted the visit to be quick, and it was exactly that. My order pickup was smooth and I found the additional item thanks to clear directions from a staffer. Now I'm looking forward to my next visit!
by
Verified Purchase
Recommended
Jan 7, 2021
Thing's were easy to find and could get checked out right away.
Thing's were easy to find and could get checked out right away.
by
Verified Purchase
Recommended
Jan 2, 2021
A very professional, polite staff, well versed in products and such. Competitive prices. Well sto...
A very professional, polite staff, well versed in products and such. Competitive prices. Well stocked with latest wares.
by
Verified Purchase
Recommended
Dec 29, 2020
Excellent costomer survice, nice cashiers (especially Angel). I fopund everything I was looking f...
Excellent costomer survice, nice cashiers (especially Angel). I fopund everything I was looking for and they were cheeper than I was expecting.
by
Verified Purchase
Recommended
Dec 28, 2020
Good store, Nice cashier.
Good store, Nice cashier.
by
Verified Purchase
Recommended
Dec 16, 2020
Top of the line Customer service in Flooring
Top of the line Customer service in Flooring
by
Verified Purchase
Recommended
Dec 5, 2020
The employee I dealt with was very willing to help and knew what he was talking about.
The employee I dealt with was very willing to help and knew what he was talking about.
by
Verified Purchase
Recommended
Dec 4, 2020
Tina was fantastic at my checkout. My card went over on my daily spending limit. While I was on h...
Tina was fantastic at my checkout. My card went over on my daily spending limit. While I was on hold with the bank, she patiently waited and made great conversation with me as I waited for my bank to reset my card. She was genuine and kind, making what could’ve been a stressful situation a very pleasant one. Thanks Tina!
by
Verified Purchase
Recommended
Dec 3, 2020
Everything was neat, clean and orderly today and employees went out of their way to be helpful.
Everything was neat, clean and orderly today and employees went out of their way to be helpful.
by
Verified Purchase
Recommended
Dec 3, 2020
Friendly, helpful people. Great prices!
Friendly, helpful people. Great prices!
by
Verified Purchase
Recommended
Nov 17, 2020
Home Depot in Bemidji, MN has some of the best staff that go above and beyond to help their custo...
Home Depot in Bemidji, MN has some of the best staff that go above and beyond to help their customers if asked for help. This year’s Black Friday sales are at an extremely great price. Thank you!
by
Verified Purchase
Recommended
Sep 29, 2020
Great shopping experience.
Great shopping experience.
by
Verified Purchase
Recommended
Sep 23, 2020
Thanks for all your help, Keegan.
Thanks for all your help, Keegan.
by
Verified Purchase
Recommended
Sep 20, 2020
This Home Depot makes shopping as easy as 1 2 3
This Home Depot makes shopping as easy as 1 2 3
by
Verified Purchase
Recommended
Sep 17, 2020
I highly recommend this store. I was blown away by the customer service I received with my purcha...
I highly recommend this store. I was blown away by the customer service I received with my purchase and would highly recommend asking any of their experts for advice on products.
by
Verified Purchase
Recommended
Sep 11, 2020
Don’t bother trying to purchase flooring here, they don’t have enough personnel to assist and the...
Don’t bother trying to purchase flooring here, they don’t have enough personnel to assist and the don’t take customers in order.
by
Verified Purchase
Aug 31, 2020
This is my toy store!
This is my toy store!
by
Verified Purchase
Recommended
Aug 29, 2020
store is well kept and well stocked
store is well kept and well stocked
by
Verified Purchase
Recommended
Aug 8, 2020
The Bemidji store always is pleasant place for me to shop. The employees always help you if you ...
The Bemidji store always is pleasant place for me to shop. The employees always help you if you need it and they treat you like family. I love this store!
by
Verified Purchase
Recommended
Jul 20, 2020
Very unsatisfied. Paint dab was left wet on top of my cans of paint. My shirt was ruined and the...
Very unsatisfied. Paint dab was left wet on top of my cans of paint. My shirt was ruined and there is paint in my car.