Reviews for Bolingbrook #1939

I just want to thanks Steve from prodesk, He beat the competitors quote with delivery, man I’m so grateful thanks you Steve, awesome!

Kevin C. is very humble and has compassion and kindness towards the customers. He goes above and beyond; he help me with my order even though it was not in the section he was working; and additionally loaded the items in my car, even though it was not his assigned area of work, too. He filled a void where other employees lacked.

My son and I were at Home Depot we were approached by an employee named Jack. Jack offered to help us find what we were looking for. He took the time to walk us across the entire store to the correct location! While walking he took the time to ask how our day was going and he was extremely polite! Such a great experience! You just do not get that type of customer service now a days!

Shahud was wonderful - very friendly and unbelievable helpful. He is a wonderful example of an excellent employee!

I purchased a DeWalt power tool with an offer for a FREE 4ah battery. Upon arrival to pick up the order, the employee told me that the battery will not arrive until the following Monday. The second employee told me that I could get the free battery if I canceled the order and purchased again in the store. When they canceled the order, they then told me I would not recieve the funds for 3-7 days before I could make the purchase. The other items I purchased were not available and they said they could not cancel the order. In conclusion, I gave this Home Depot location $520 and received nothing in return.

Andrew went above and beyond to help extremely professional and knowledgeable

People are always friendly and eager to help.

Yesterday I went to this home depot and had multiple employees come up to me asking if I needed help, all of which were knowledgeable or able to find someone else who was. A manager named Luke went above and beyond and helped me out when my car battery died and I was stranded while it was -10 outside with a windchill of -30, was going to be stuck for a couple of hours if he didn't jump up and help, even though he really didn't need to nor was it his job to do that lol.

sally from customer service was great. she cheerfull handled all of the components I returned,

I brought a Samsung refrigerator , and the delivery team attempt to deliver my refrigerator today. The delivery guy was very rude, started off by asking him to come through the garage, instead of the front door . Told me no without any explanation. Then told me oh this refrigerator can’t fit in the space. I asked him to at least try, he told me no without even attempting. I would never shop here again. The delivery customer service sucks!!!! Very rude and unprofessional!!!!!!

I actually will drive past other HDs to come to the one in Bolingbrook because it’s like coming “home.”

Cashier Joseph was friendly and efficiently fast. Asked me about my project

john from flooring did an outstanding job. this transaction was completed over the phone. we found a great price. due to the late night, we decided to call in and make the purchase, john helped me make the purchase. we really appreciate john going the extra mile.

Alicia from paint did an outstanding job mixing my paint. She handled the multiple customers waiting for there tur. At the same time a customer dropped a can of paint. She kept it together really well

I can't say enough good things about the employees I have encountered at this store, especially Christine and Big Mike. What a treat to shop where store employees are actually happy to help you. I will always shop at this location

Guadalupe from paint was extremely helpful. We needed advice on handheld air sprayer. And the type of paint we needed

This store is a well oiled machine! Friendly staff and the place is in order/clean. Jimmy the assistant manager will go above and behind for anyone who has an issue. Must say, out of every home depot I've ever been in, this one takes the cake! Keep up the awesome job that everyone in that store is doing. PS my new trailer Rocks!

Mike Reese assisted me in my new dishwasher purchase. He was very knowledgeable, patient and helpful! Even talked to my mother/ landlord via video chat and answered all questions. We also talked about our cats while things were processing which I enjoyed

Millwork Specialist Michael M., expertly helped me with my special doors order. He's patient, polite, and genuinely pleasant to work with. Thank you!

Both norm and Jonathon were friendly. They helped me find all my products needed

Jonathon was a great help w my project. Cashier Carleton was very friendly.

We purchased a Frigidaire Upright Freezer. The sales person was very friendly and knowledgeable of the product we purchased. She reviewed all the documents in detail. She told us if we have any questions to feel free to contact her personally and she will be more than happy to answer all of our questions and concerns. She took the time to look up other products we were interested in purchasing in the future. She was very pleasant to work with and will be looking for her on our next purchase.

Bought a microwave and associate was most helpful with details about the various microwaves and points of interest.

Needed a new washer , great customer service. Shaili Shah was awesome to work with.

That’s the best store I’ve been! Great management, professional, knowledgeable and friendly staffs!

Cashier mike from returns was very efficient and friendly

Today we purchased a full appliance package including a washer and dryer. The options for a seriously damaged supply chain nationwide was very good. Delivery times were reasonable and the pricing specials offered were excellent.

At some home centers and even at some hardware stores it is difficult to get help. Some employees at those stores need a compass to find their way around their stores. At the Bolingbrook Home Depot I have always received prompt, useful information, advice, and suggestions as to what I need for a project and possible alternative methods to achieve my goals, Some employees personally use some of the tools and can tell me what brands and models will best meet my needs. I cannot get help like this online from mass merchandisers.

Rob from electrical was a wealth of information. He helped me complete a couple of projects I was working on. He is friendly and comfortable to speak with.

I shop at this Homedepot a lot most of the floor reps are helpful but if I need something that is hard to find I ask, Rebecca she goes that extra mile to help you.