#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)809-2484
Tool & Truck Rental(301)809-2490
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4121 Crain Hwy
Bowie, MD 20716
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Customer Store Reviews

  • 4.6 out of 523 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (523)
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Showing 1-30 of 523 reviews
The price that was listed on the dishwasher was not the price that was on my sales receipt and I ...
The price that was listed on the dishwasher was not the price that was on my sales receipt and I did not notice until 4 days later and the price of the dishwasher had changed. The price on my sales receipt was $44 more than the price showing on the dishwasher.
by
  • Verified Purchase
  • Recommended
Personnel are stiff and oftentimes pretend they're busy. They seldom do eye contacts when greeted.
Personnel are stiff and oftentimes pretend they're busy. They seldom do eye contacts when greeted.
by
  • Verified Purchase
I had a great experience shopping at Home Depot today. I needed assistance from several people an...
I had a great experience shopping at Home Depot today. I needed assistance from several people and they were all friendly and quick to help. Very pleasant.
by
  • Verified Purchase
  • Recommended
Store is great for everything except carpeting. DO NOT GET CARPET MEASUREMENT FROM HOME DEPOT.
Store is great for everything except carpeting. DO NOT GET CARPET MEASUREMENT FROM HOME DEPOT.
by
  • Verified Purchase
  • Recommended
The employees at the Bowie, Maryland, Home Depot are very knowledgeable and resourceful. They ca...
The employees at the Bowie, Maryland, Home Depot are very knowledgeable and resourceful. They can check their store inventory with a phone app and can find any item in the store or in any nearby stores. Or, they can suggest alternate items that can complete your shopping list. They will work as a team to ensure that your shopping experienced is the best.
by
  • Verified Purchase
  • Recommended
Best associates in the business. There’s always someone willing to help or find help if they can’...
Best associates in the business. There’s always someone willing to help or find help if they can’t. The store is very clean, products are easy to find, especially with the Home Depot app that gives you the exact aisle and bay where the item your looking for is located along with a map of the store.
by
  • Verified Purchase
  • Recommended
Throughout many years, at least 30, I have done most of my home improvement and maintenance shopp...
Throughout many years, at least 30, I have done most of my home improvement and maintenance shopping at Home Depot which included building and gardening materials for adding decks, remodeling kitchen, and other spaces, as well as beautifying and maintaining my lawn. All of my shopping experiences at Home Depot have been excellent. I always either found what I needed in the store or the sales persons would order it for me and usually have it delivered to the store for pick up or delivered to my home (kitchen cabinets). The sales people were always helpful making sure that I got what I wanted. Whenever I had a complaint, they made sure I got satisfactory solutions.
by
  • Verified Purchase
  • Recommended
Store is organized, I can get in and out quickly
Store is organized, I can get in and out quickly
by
  • Verified Purchase
  • Recommended
I have always had a great experience shopping at this store.
I have always had a great experience shopping at this store.
by
  • Verified Purchase
  • Recommended
This is hands down the best service oriented Home Depot I have ever been to! We have just moved t...
This is hands down the best service oriented Home Depot I have ever been to! We have just moved to the area and were picking up a bunch of items for our home. Usually HD has what we need regardless, but no one is around to help. That is not the case with this store! For the first time ever, I was actually asked if I needed help with anything by multiple employees! Very impressed with the service and I will definitely be coming back again to this location in particular.
by
  • Verified Purchase
  • Recommended
thanks to the manager helping out I was able to get my football team a cooler that was comfortabl...
thanks to the manager helping out I was able to get my football team a cooler that was comfortable and cool and cross the 3rd for my theme and plaza Landover road Landover boys & girls club in Landover I think the manager and staff for all the help and service they did my guys and girls were able to drink with curse so they wouldn't fall out in the heat my guys and girls taking care of I really appreciate it thanks a lot thanks for all your time and patience made sure the day was about and the third super quest thank you for the management team at home Depot thank you on September 9th at 9:30 thank you it went out their way to help me at the close of the day I left later than thank you and the man who went out at closing today help me out thank you for all the help and all the time and all the service about their health and service I wouldn't been able to quacks my players and doors in fallout and pass out on Saturday's game and thanks for all your help the team at home Depot is that and cashier thank you!!
by
  • Verified Purchase
  • Recommended
The employees in the paint department are very helpful and friendly. They gave us excellent advi...
The employees in the paint department are very helpful and friendly. They gave us excellent advise. The cashier was also very sweet. Thanks, everyone!
by
  • Verified Purchase
  • Recommended
Fantastic
Fantastic
by
  • Verified Purchase
  • Recommended
The store manager Brian is absolutely adorable! Great customer service!
The store manager Brian is absolutely adorable! Great customer service!
by
  • Verified Purchase
  • Recommended
Store is clean. Employees are friendly and extremely helpful
Store is clean. Employees are friendly and extremely helpful
by
  • Verified Purchase
  • Recommended
Staff is very friendly. The associates at customer service, flooring, and hardware were extremely...
Staff is very friendly. The associates at customer service, flooring, and hardware were extremely helpful with answering all of my questions
by
  • Verified Purchase
  • Recommended
Great store! The ladies at customer service are very friendly and provided fast quality service
Great store! The ladies at customer service are very friendly and provided fast quality service
by
  • Verified Purchase
  • Recommended
The Home Depot on Crain Highway is fully stocked with whatever I need. The Employees are very co...
The Home Depot on Crain Highway is fully stocked with whatever I need. The Employees are very courteous and very knowledgeable of what I am looking for. I did not have to wait very long for service. This store is for me.
by
  • Verified Purchase
  • Recommended
Customer assistance is lacking each time I pay this Home Depot a visit. This time I needed assis...
Customer assistance is lacking each time I pay this Home Depot a visit. This time I needed assistance in the plumbing aisle and found that there was not an associate in either of the aisles. I ended up having to "Google" the difference between the types of copper piping. I have previously worked at Home Depot as a youth and found that having adequate associates stocked in each department was vital in order to provide good customer service. Product replenishment was lacking too. There was two pieces of 1/2 inch type M copper piping: one piece was bent and damaged, while the other was only slightly bent. I choose the best of the two since it seemed like it would take awhile for someone to restock merchandise. The store could have done a better job. To be honest my visit was typical for this Home Depot.
by
  • Verified Purchase
  • Recommended
Michelle and Tia was very polite and courteous
Michelle and Tia was very polite and courteous
by
  • Verified Purchase
  • Recommended
Exceptional customer service, clean and well-stocked store. There are 3 stores near my home and ...
Exceptional customer service, clean and well-stocked store. There are 3 stores near my home and this is the best by far!
by
  • Verified Purchase
  • Recommended
The Bowie store associates are always helpful and polite. Teya at the service desk was very polit...
The Bowie store associates are always helpful and polite. Teya at the service desk was very polite and always have a smile.
by
  • Verified Purchase
  • Recommended
I AM A WIDOW AND HAVE TO DO MANY JOBS OWN MY ON FOR INSTANT MICE BEST WAY TO RID MY HOUSE WITH OU...
I AM A WIDOW AND HAVE TO DO MANY JOBS OWN MY ON FOR INSTANT MICE BEST WAY TO RID MY HOUSE WITH OUT PAYING EXTRA MONEY FOR SOMEONE TO COME, THEN OUT SIDE DEER EATING UP ALL MY PLANTS, THEN I DO CRAFTS FOUND GLUE GUN AND STICKS PLASTIC CONTAINERS ETC AS WELL AS GIFT CARDS FOR GIFTS, I COME PAST HE STORE CLOSE TO ME, WHEN I BUY MY GAS, I FEEL AT PEACE HERE,AND WELCOME.
by
  • Verified Purchase
  • Recommended
The level of service received by Linda Hauser was off the meter. She was friendly, patient, and m...
The level of service received by Linda Hauser was off the meter. She was friendly, patient, and most knowledgeable about her area. Everytime i visit a HD, i will expect the same level of effort.
by
  • Verified Purchase
  • Recommended
Teya was great in making sure my online experience was awesome
Teya was great in making sure my online experience was awesome
by
  • Verified Purchase
  • Recommended
The Associates were very friendly and helpful.
The Associates were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
The best for great customer service in the Bowie area!
The best for great customer service in the Bowie area!
by
  • Verified Purchase
  • Recommended
very pleasant and helpful
very pleasant and helpful
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot store hands down
This is my favorite Home Depot store hands down
by
  • Verified Purchase
  • Recommended
Zack over in lumber is great...also there is an older -older than 45 years old- guy in power tool...
Zack over in lumber is great...also there is an older -older than 45 years old- guy in power tools w/ glasses that is also pretty good. You are also greeted by a singing lady as you walk in or sometimes she is at a register. Only thing missing is sugary treats as you leave, but I guess you could purchase candy at the register.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 523 reviews

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