#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)233-4413
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2031 Walnut St
Cary, NC 27518
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Customer Store Reviews

  • 4.6 out of 444 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (444)
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Showing 1-30 of 444 reviews
Great store
I go here all the time and take my two dogs. It is consistently a easy place to shop and browse and employees are always helpful and welcoming!
by
    1 found this review helpful
    Great service
    I received great help and service from Ryan and Noah at this Home Depot. I recommend this store.
    by
      • Recommended
      Excellent Experience!
      I got in the store, found what I needed and out in no time. The selection was great and even with a busy store, checkout was fast and painless! My cashier was most helpful and freindly.
      by
        • Recommended
        Very helpful and honest
        I traveled to the Cary store from Durham to get what I needed and they were very helpful
        by
          • Recommended
          SERVICE< SERVICE< SERVICE!
          Steve, store manager at this location, went way above and beyond to ultimately rectify a situation, to call and keep me up to date on its progress. He made things right!
          by
            • Recommended
            Found everything I was shopping for
            Personalized help from HD employees
            by
              • Recommended
              Professional help
              Always nice to have people helping you who have experience in the field.
              by
                • Recommended
                Cary Home Depot is The Best
                The store is clean and neat always. The associates are very friendly and helpful especially the store manager Ned who always greets me. The other day I bought vacuum cleaner and Ned the store manager helped me personally. The store manager Ned is a good example for his associates.
                by
                  • Recommended
                  Always a good experience
                  Great store amazing employees! Shout out to Tereza and Alicia!
                  by
                    • Recommended
                    Jae the man
                    Jae was very helpful. Very impressed impressed with his professionalism.
                    by
                      Worse experience in Home Depot ever
                      The attitude of customer service at the appliance department was unacceptable and really really ruined our day.
                      by
                        Wondering
                        I never have issues buying any items at Homedepot. What I am confused about is why I’m I am being helped at a “self check out” when I have been doing it by myself for ever. I can see if I needed help if I had issues at the register, but I can handle it. I don’t like people touching my stuff until I call for you. This is my complaint
                        by
                          Very helpful employees!!
                          We purchased several thousands of dollars worth of power tools from this store and Sherri, the sales lady that helped us, was PHENOMENAL!! She made sure we got the best deal for our money and received all of the free items that came with the deals!! We could not ask for a better experience anywhere!!
                          by
                            • Recommended
                            Exceptional Shopping Experience
                            Tonight I was shopping at Home Depot in Cary NC. My experience was wonderful start to finish due to two associates going above and beyond with my Christmas purchase for the KidsPeace Foster Care Kids Christmas party this weekend. Thank you Cameron and Jordan for being so helpful!!!
                            by
                              • Recommended
                              extra HELP
                              I don't usually do surveys but yesterday a young man named Thomas helped me after another employee said there was nothing he could do. 2 years ago I bought a leaf blower and the 2 year extended plan from Home Depot so Thomas helped me get through the online inputs with Allstate and in 10 minutes I had a message that a refund check would be sent to my home. Thomas then helped me find a new blower and after checking out he wished me a happy holiday. I thank you Thomas!
                              by
                                • Recommended
                                Amazing Associates
                                The staff at this store is absolutely amazing!
                                by
                                  • Recommended
                                  Amazing Customer Service!!
                                  Recently, I had the pleasure of experiencing exceptional customer service at Home Depot. The standout team member, Ashley, deserves special recognition. She was not only knowledgeable and efficient but also went the extra mile to assist me with my needs. Her friendly demeanor and willingness to help made my visit not just productive but also enjoyable. The level of service provided by Ashley has made me a loyal Home Depot customer. Kudos to Home Depot and their outstanding staff for setting a high standard for excellent customer service.
                                  by
                                    • Recommended
                                    Great customer service!
                                    Everyone was very helpful and very willing to help!
                                    by
                                      • Recommended
                                      Best salesperson ever!
                                      Best salesperson ever!!!
                                      by
                                        • Recommended
                                        Amazing Store
                                        I shop this store frequently and am always impressed with its cleanliness, store appearance, the amazing staff and its products. This store is always well stocked.
                                        by
                                          • Recommended
                                          Wonderful Customer Service
                                          Kind and friendly transaction with my elderly parents - Helped them with the exchange and purchase of 4x5 gal water jugs. Thank you Karlos and Bobby!
                                          by
                                            • Recommended
                                            Best home service store in the area
                                            Customer service is outstanding at my local HD. I frequent it because of the friendly and always helpful staff. I can get what I need and leave with a smile.
                                            by
                                              • Recommended
                                              Excellent Customer Service
                                              Michael B. He went above & beyond to help me find what I needed.
                                              by
                                                • Recommended
                                                Garden Center Customer Service
                                                The customer service received on this visit was unmatched to other Home Depot's visited on this day. Support received from Amer and the young man operating the forklift was superb. Mr. Amer noticed that I needed help with the purchase of a pallet of garden rocks. He checked the stock supply, radioed for forklift help, assisted the cashier with ringing up the product, and then provided guidance for the product to be loaded. This was done in less than 20 min. Superb service!!
                                                by
                                                  • Recommended
                                                  Had excellent service, great experience checking out too.
                                                  Had good exp. Checking out also' with cashier, sonnia.
                                                  by
                                                    • Recommended
                                                    Great Custome Service
                                                    I got great customer service at this store from Michael in the paint department. I was looking for something specific which was not on the shelves and Michael went the extra mile by offering to check in the back even though he was quite busy. He was pleasant, kind and made me feel like I was the most important person in the store. Really great experience.
                                                    by
                                                      • Recommended
                                                      Went the extra mile for us
                                                      A couch we ordered from another company came with a bent bracket. They told us to send the whole couch back, which is a huge hassle. We brought the bracket to this Home Depot and Frank, James, and John were able to go the extra mile and fix the bracket for us. Thank you so much to them for their help! It really saved us from a huge headache.
                                                      by
                                                        • Recommended
                                                        Super helpful staff!
                                                        I went to this Home Depot Allstate night to buy turf for my back yard and the employees were so nice and helpful! Scott and Noah helped measure, roll up all, and load my car with the turf I needed, and this was no easy task, but they were very upbeat and kind the entire time! Other employees helped me find tools throughout the store and took the time to walk me to the aisle they were located at! I really appreciate all the helpful and kind employees that work here!
                                                        by
                                                          • Recommended
                                                          Shopping at Home Depot
                                                          I stopped by today to do a little gardening shopping. Tereza was so nice. Greeted me with a beautiful smile on the way in, helped me find what I needed, rang me up and even thanked me for stopping by with a beautiful smile on her face. This type of customer service is so hard to find in any store. Thank you so much Tereza. You deserve a raise. I will definitely be back.
                                                          by
                                                            • Recommended
                                                            Roud management
                                                            Bad experience with the manager Scott and how he treated the customers
                                                            by
                                                              1 found this review helpful
                                                              Showing 1-30 of 444 reviews

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