#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)635-0425
Tool & Truck Rental(716)635-0400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4139 Transit Rd
Williamsville, NY 14221
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Customer Store Reviews

  • 4.7 out of 572 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (572)
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Showing 1-30 of 572 reviews
the manager I believe his name is Jake is very helpful, and very nice young man.
I recently purchased a new Samsung top loader with smart technology washer, so far so good, there were a hiccup or 2, but the straightened everything out.
by
    • Recommended
    Just excellent employees
    In big box stores, it's often difficult to find someone to ask 'where do I find'. What a time suck. Not at this store... so many employees consistently asked if they could help me find things, and Dora the cashier was friendly and fast. Great store, will only shop here from now on!
    by
      • Recommended
      Pleasant Experience and Guidance
      While selecting the type of paint I needed for a specific project, I received very helpful, pleasant and knowledgeable guidance. I was very pleased with the product I purchased, and it was perfect for my project
      by
        • Recommended
        Great service
        Can’t say enough about the pro desk associates specially Marlene . They all greet with a smile and a hello they all know me I’m a frequent shopper
        by
          • Recommended
          Get a new card reader!
          Please get a new credit card reader at the register I cashed out at. The chip reader does not work. And it’s been months. So you have to put it in the chip reader 3 times, gets denied every time, and then finally it lets you swipe so I can pay and get out of there. All the cashiers know about this. Please replace it so I don’t waste so much of my time. This has been going on for months!
          by
            Great Service!
            Employees are always friendly and willing to help! Thank you!
            by
              • Recommended
              Stellar customer service and lots of available clerks to help!
              Was able to find a great shower head and I liked it so much I went back for another. Great variety of choices from budget to high end. Great quality.
              by
                • Recommended
                Great employees in a great store
                Very friendly and helpful staff. Wouldn’t shop for home improvement goods anywhere else than the Clarence Home Depot thanks to the amazing staff.
                by
                  • Recommended
                  ok
                  ok, store ok ,pricing high
                  by
                    • Recommended
                    Plumbing
                    Muhammed did such a wonderful job with his helpfulness, knowledge and patience to find us the right supplies to repair our broken plumbing valve.
                    by
                      • Recommended
                      CUSTOMER SERVICE
                      Customer service ...OUTSTANDING!
                      by
                      • DIY
                      • Recommended
                      Claire was so friendly and helpful and amazing best cashier I ever met I’ll be back all the time
                      Claire was so friendly and helpful and amazing best cashier I ever met I’ll be back all the time
                      by
                      • Verified Purchase
                      • Recommended
                      PHIL WAS THE SALES PERSONS NAME I USED MIKE THROUGHOUT THE SURVEY PLEASE BE SURE PHIL ( IN GARGEN...
                      PHIL WAS THE SALES PERSONS NAME I USED MIKE THROUGHOUT THE SURVEY PLEASE BE SURE PHIL ( IN GARGEN) GETS ANY CREDITS
                      by
                      • Verified Purchase
                      • Recommended
                      great store location and employees always friendly
                      great store location and employees always friendly
                      by
                      • Verified Purchase
                      • Recommended
                      Rick and kitchen designs was very helpful I believe his name was Rick raj6472 appreciated all the...
                      Rick and kitchen designs was very helpful I believe his name was Rick raj6472 appreciated all the work that he did for us
                      by
                      • Verified Purchase
                      • Recommended
                      I am pretty much centered on 3 Home Depot locations. I find better service inside and outside the...
                      I am pretty much centered on 3 Home Depot locations. I find better service inside and outside the store here than the other 2 locations. They just seem to go the extra steps to make sure you are happy in your experiences there. Always asking if you need help and being informative on your choices.
                      by
                      • Verified Purchase
                      • Recommended
                      The store was well stocked and the employees were attentive, kind and knowledgeable. This store ...
                      The store was well stocked and the employees were attentive, kind and knowledgeable. This store affirms my belief that Home Depot values the customer, service and making resources plentiful and available above all else. Thank you.
                      by
                      • Verified Purchase
                      • Recommended
                      Always a positive experience at this store. Clean and nice and the employees are always helpful ...
                      Always a positive experience at this store. Clean and nice and the employees are always helpful and accomodating.
                      by
                      • Verified Purchase
                      • Recommended
                      I’ve been in a lot of home improvement stores my favorite is the Home Depot bar far. The clarenc...
                      I’ve been in a lot of home improvement stores my favorite is the Home Depot bar far. The clarence Home Depot in particular is the best. Customer service is over the top, even during these times when stock is difficult to attain they are very apologetic if the item is not readily available even if it’s not their fault. The Clarence Home Depot is my home improvement store of choice.
                      by
                      • Verified Purchase
                      • Recommended
                      Great staff. Will take their time with you even if very busy. They do not make excuses. They do n...
                      Great staff. Will take their time with you even if very busy. They do not make excuses. They do not schedule appointments only to cancel and reschedule. If you have the choice between NFB and Transit, drive out to the Transit store! Great staff
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Store was in tip top shape. Denice S was very helpful in assisting my with my special needs.
                      Store was in tip top shape. Denice S was very helpful in assisting my with my special needs.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      I am always greeted by a very helpful staff at this location.
                      I am always greeted by a very helpful staff at this location.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Every store that I shop at I can usually fine what I go in for. But sometime I over shop
                      Every store that I shop at I can usually fine what I go in for. But sometime I over shop
                      by
                      • Verified Purchase
                      • Recommended
                      Always nice and helpful associates. This is one of the better locations to find help when I have ...
                      Always nice and helpful associates. This is one of the better locations to find help when I have questions.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Seek out Mohamed in this store .... he is the best by far of anyone else in this store ..... he h...
                      Seek out Mohamed in this store .... he is the best by far of anyone else in this store ..... he has 40 years of experience and it shows he is polite , eager to help and very reassuing when I go it makes my day if he is there just to check in ....even if I don't need his help
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Associates did a good job. Found items quickly and self check out went well with help.
                      Associates did a good job. Found items quickly and self check out went well with help.
                      by
                      • Verified Purchase
                      • Recommended
                      Employees were extremely helpful and friendly. Employee Eric Taylor asked me what project I was w...
                      Employees were extremely helpful and friendly. Employee Eric Taylor asked me what project I was working on and then came up with an ingenious solution. Wonderful service and very friendly. Cashier Laura was extremely friendly and efficient. I remember the young woman from a previous visit when she suggested that an employee could assist me with loading heavy items into my car. She called a young man to help me. She was thoughtful and helpful.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Great staff at the Pro Desk and through out.
                      Great staff at the Pro Desk and through out.
                      by
                      • Verified Purchase
                      • Recommended
                      My review centers around a stellar employee. Her name is Christina and she works Customer Service...
                      My review centers around a stellar employee. Her name is Christina and she works Customer Service. I had a problem and she handled it so professionally that I told her that one day she will be the General Manager. She made me fell like I was more than just an occasional customer. She made me fell like I was special, that my concern was not only important to me but also important to her. She showed tact, diplomacy and someone that truly cared. Kudos to her. My experience was uplifting.
                      by
                      • Verified Purchase
                      • Recommended
                      Great employees offering assistance in every department. No deadbeats standing around sharing st...
                      Great employees offering assistance in every department. No deadbeats standing around sharing stories while customers are searching for products.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 572 reviews

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