#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(214)570-3404
Tool & Truck Rental(214)570-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2220 N Coit Rd
Richardson, TX 75080
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Customer Store Reviews

  • 4.6 out of 482 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (482)
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Showing 1-30 of 482 reviews
Excellent service, knowledgeable and available helpers, fair pricing generally, an improvement in...
Excellent service, knowledgeable and available helpers, fair pricing generally, an improvement in the quality of lumber compared to the recent past.
by
  • Verified Purchase
  • Recommended
Easy to get help and they usually know a lot about the products. Makes it a much better exper...
Easy to get help and they usually know a lot about the products. Makes it a much better experience than most stores with such a variety of products.
by
  • Verified Purchase
  • Recommended
This Home Depot is so easy to access. The parking is a snap and loading is just as easy. The empl...
This Home Depot is so easy to access. The parking is a snap and loading is just as easy. The employees are always friendly and helpful. It's easy to find the products you are looking for, because the isles are well marked, and the sale fliers are usually in the carts or close by. This store is always clean and orderly. Since I am a Veteran I appreciate the discount the Home Depot allows us.
by
  • Verified Purchase
  • Recommended
this is a poor managed store with Insufficient staff unable to provide adequate customer service.
this is a poor managed store with Insufficient staff unable to provide adequate customer service.
by
  • Verified Purchase
Steve in the window treatment department is friendly, knowledgeable and went above and beyond to ...
Steve in the window treatment department is friendly, knowledgeable and went above and beyond to help!!!
by
  • Verified Purchase
  • Recommended
I was in that neighborhood doing something else I might go back in at later time I thank u for n...
I was in that neighborhood doing something else I might go back in at later time I thank u for not calling me with sales calls etc
by
  • Verified Purchase
  • Recommended
Excellent customer service. Better than any other location!
Excellent customer service. Better than any other location!
by
  • Verified Purchase
  • Recommended
It has been decades since I last patronized Home Depot. But, that changed this year due to smart ...
It has been decades since I last patronized Home Depot. But, that changed this year due to smart business thinking from their tool service manager, Lee. Since then, I have made that trek about 5 times and spent over $500. Can't say enough about your service, personnel and Lee working with me on the compactor.
by
  • Verified Purchase
  • Recommended
I walked in to Home Depot very nervous with my broken bed board, and unlike most people I have no...
I walked in to Home Depot very nervous with my broken bed board, and unlike most people I have no idea what I was doing there but I needed to get a new piece of wood. Customer Service led me to the lumber section where I met James the manager. James helped my sister and I find the perfect piece of wood and also drilled the holes into the wood that modeled the broken piece of wood I came in with. James went beyond his manager duties to help us leave the store with confidence.
by
  • Verified Purchase
  • Recommended
Employees were friendly and helpful. Went out of their way to help at this visit. Items were appr...
Employees were friendly and helpful. Went out of their way to help at this visit. Items were appropriately priced. Disappointed that one item i wanted was not in stock, but no big deal...not an emergency, will return another day. (only reason for a 4 star rating today, otherwise a 5 star would have been appropriate)
by
  • Verified Purchase
  • Recommended
Store associates always ready to help with a smile!
Store associates always ready to help with a smile!
by
  • Verified Purchase
  • Recommended
There may not always be an employee to help in each department at all times but from my experienc...
There may not always be an employee to help in each department at all times but from my experience, if you ask for assistance, someone is always willing to help and do their best to offer the best service!
by
  • Verified Purchase
  • Recommended
This store is clean, convenient, and engages customers without partiality to certain types of cus...
This store is clean, convenient, and engages customers without partiality to certain types of customers. Even the manager and assistant managers are quick to respond to customer needs while they walk throughout the store.
by
  • Verified Purchase
  • Recommended
Excellent customer service from Anthony S.
Excellent customer service from Anthony S.
by
  • Verified Purchase
  • Recommended
Janine, thank you for your kindness!!!
Janine, thank you for your kindness!!!
by
  • Verified Purchase
  • Recommended
The staff is especially friendly and helpful.
The staff is especially friendly and helpful.
by
  • Verified Purchase
  • Recommended
Some of the best customer service I ever experienced. Special thanks to Anthony, Dean, Nick and e...
Some of the best customer service I ever experienced. Special thanks to Anthony, Dean, Nick and everyone else that help me get what I needed. Well Done store# 6504
by
  • Verified Purchase
  • Recommended
Hire more Janine's!
Hire more Janine's!
by
  • Verified Purchase
  • Recommended
Always able to find what I need and in stock. Just one question to anyone in the store and they k...
Always able to find what I need and in stock. Just one question to anyone in the store and they know where it's at even if it's not the dept. they work in.
by
  • Verified Purchase
  • Recommended
Any lawn related questions, go see Doggie. She's a wealth of information and very kind to explai...
Any lawn related questions, go see Doggie. She's a wealth of information and very kind to explain in detail (more than once if needed)
by
  • Verified Purchase
  • Recommended
My favorite Home Depot - also in my neighborhood. Consistent with great service and friendly, he...
My favorite Home Depot - also in my neighborhood. Consistent with great service and friendly, helpful associates.
by
  • Verified Purchase
  • Recommended
Your store is truly 5 STAR!!! Management and empolyees make your store what it is. Thank you much.
Your store is truly 5 STAR!!! Management and empolyees make your store what it is. Thank you much.
by
  • Verified Purchase
  • Recommended
Most associates are friendly and helpful which makes it easier to find items in such a large store.
Most associates are friendly and helpful which makes it easier to find items in such a large store.
by
  • Verified Purchase
  • Recommended
Nice clean store , friendly helpful workers..
Nice clean store , friendly helpful workers..
by
  • Verified Purchase
  • Recommended
good store
good store
by
  • Verified Purchase
  • Recommended
The ONLY reason I am giving 4 stars is because of employee ANTHONY S. I went to buy a natural gas...
The ONLY reason I am giving 4 stars is because of employee ANTHONY S. I went to buy a natural gas grill and the first 2 employees could not be bothered to find the grill that happened to be in another section of the store. I mentioned that the web said they had 2 in stock and they replied that the web is wrong. Again, ANTHONY S. stepped in, found my grill and saved the sale for this store. Hunt him down for great customer service otherwise you might as well go to another store.
by
  • Verified Purchase
  • Recommended
Sales person named Kelly was the best we've ever had at this type store. We'll certainly be back ...
Sales person named Kelly was the best we've ever had at this type store. We'll certainly be back soon.
by
  • Verified Purchase
  • Recommended
Lee in the tool rental department provided excellent customer service. He removed an old nozzl...
Lee in the tool rental department provided excellent customer service. He removed an old nozzle was was stubbornly stuck to my garden hose. Thank you Lee!
by
  • Verified Purchase
  • Recommended
Richard in electrical is very knowledgeable and friendly! This is go to store if you need electri...
Richard in electrical is very knowledgeable and friendly! This is go to store if you need electrical help!
by
  • Verified Purchase
  • Recommended
I would like to take this time to personally thank all of the store employee's for their willingn...
I would like to take this time to personally thank all of the store employee's for their willingness to assist and excellent customer service.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 482 reviews

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