#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)706-1402
Tool & Truck Rental(210)706-1408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5638 W Loop 1604 North
San Antonio, TX 78251
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Customer Store Reviews

  • 4.6 out of 635 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (635)
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Showing 1-30 of 635 reviews
Ray at customer service desk is worst ever
Ray at customer service desk is worst ever
by
  • Verified Purchase
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
I was very pleased with the one on one help I received at this store. The worker helped me with m...
I was very pleased with the one on one help I received at this store. The worker helped me with my project, showed me where supplies were, and was very friendly. Did I mention the prices were lower than their competitor.
by
  • Verified Purchase
  • Recommended
Great location and very helpful employees. Thank you Tanya/5 helping me select a refrigerator.
Great location and very helpful employees. Thank you Tanya/5 helping me select a refrigerator.
by
  • Verified Purchase
  • Recommended
Thank you Gianna for going above and beyond to help resolve my issue. I appreciate all the emplo...
Thank you Gianna for going above and beyond to help resolve my issue. I appreciate all the employees at this Home Depot. I can honestly say that I have been to 4 Home Depot stores and this location is by far the best one I have encountered with the best customer service assistance. THANK YOU!!
by
  • Verified Purchase
  • Recommended
Good selection and availability of merchandise. Prices are great too. Staff is knowledgeable and ...
Good selection and availability of merchandise. Prices are great too. Staff is knowledgeable and very courteous.
by
  • Verified Purchase
  • Recommended
Store was busy, but maintained clean & neat. Personal assist was readily available, friendly, hel...
Store was busy, but maintained clean & neat. Personal assist was readily available, friendly, helpful & well aware of products.
by
  • Verified Purchase
  • Recommended
Noreen at the Pro Desk is always stepping forward to assist me in my remodeling projects. I appr...
Noreen at the Pro Desk is always stepping forward to assist me in my remodeling projects. I appreciate the time she extends to me. I almost feel like I have a personal shopper at HD! :-)
by
  • Verified Purchase
  • Recommended
The store was clean and products easy to find .the employees are ready to help in assisting me wi...
The store was clean and products easy to find .the employees are ready to help in assisting me with the product I was inquiring about.
by
  • Verified Purchase
  • Recommended
Highly stocked n helpful workers
Highly stocked n helpful workers
by
  • Verified Purchase
  • Recommended
I shop here daily as a contractor and love the level of hospitality I get from the employees. Fro...
I shop here daily as a contractor and love the level of hospitality I get from the employees. From Rentals to Gardening! Special Thanks to Venus the cashier for always investing her time to make sure we leave with everything we need as quickly and efficiently as expected.
by
  • Verified Purchase
  • Recommended
Noreen was a delight during my Home Depot visit today. She assisted me on siding that was critica...
Noreen was a delight during my Home Depot visit today. She assisted me on siding that was critical to my remodel. She ensured it was in stock when I called and had the siding pulled to save me time at the store.
by
  • Verified Purchase
  • Recommended
Noreen at the Pro Desk is a huge help. I have several remodeling projects going on and she is a ...
Noreen at the Pro Desk is a huge help. I have several remodeling projects going on and she is a huge asset to your establishment. She's the only reason I shop there.
by
  • Verified Purchase
  • Recommended
Good customer service, organized and close to home.
Good customer service, organized and close to home.
by
  • Verified Purchase
  • Recommended
The store is conveniently located, the staff is very helpful and friendly, the store is very clea...
The store is conveniently located, the staff is very helpful and friendly, the store is very clean, well lit and well stocked.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
If you are looking for appliances for your home, stop by the Culebra Home Depot and ask for Cody....
If you are looking for appliances for your home, stop by the Culebra Home Depot and ask for Cody. You will find what you want, you will thoroughly understand the purchase, delivery and installation process. Cody is professional and cares about what you want and need in your home appliances.
by
  • Verified Purchase
  • Recommended
I appreciate the willingness of the employees to offer assistance. I don’t always know what I’m l...
I appreciate the willingness of the employees to offer assistance. I don’t always know what I’m looking for and often refer to tools as “the thingy that...”. My question have always been answered and/or have been pointed in the right direction.
by
  • Verified Purchase
  • Recommended
The night we went to the store on Culebra and 410 the store was hot which made for an uncomfortab...
The night we went to the store on Culebra and 410 the store was hot which made for an uncomfortable shopping experience. We made a small purchase and left. Other then that the store is fine. The only reason I avoid shopping at Home Depot is because your CEO supports charter schools which are not good for public education.
by
  • Verified Purchase
  • Recommended
THE STORE WAS CLEAN AND VERY HELPFUL WITH GIFT CARDS. THANK YOU
THE STORE WAS CLEAN AND VERY HELPFUL WITH GIFT CARDS. THANK YOU
by
  • Verified Purchase
  • Recommended
product was easily accessible
product was easily accessible
by
  • Verified Purchase
  • Recommended
If you have a big order, go see Noreen at the Pro desk. She provides outstanding customer servic...
If you have a big order, go see Noreen at the Pro desk. She provides outstanding customer service and is extremely knowledgeable about how Home Depot's policies and systems work.
by
  • Verified Purchase
  • Recommended
Staff was very friendly and helpful. Cashier was friendly and fast.
Staff was very friendly and helpful. Cashier was friendly and fast.
by
  • Verified Purchase
  • Recommended
people seem ok .procedures are the problem. with the delivery of high cost items such as riding ...
people seem ok .procedures are the problem. with the delivery of high cost items such as riding mowers
by
  • Verified Purchase
  • Recommended
maybe the store can do their restocking during closed hours so there won't be so much merchandise...
maybe the store can do their restocking during closed hours so there won't be so much merchandise in the isles during business hours.
by
  • Verified Purchase
  • Recommended
the staff was very helpful and knowledgeable, everyone was pleasant. i also like that the stores ...
the staff was very helpful and knowledgeable, everyone was pleasant. i also like that the stores open at 0600.
by
  • Verified Purchase
  • Recommended
Very clean and well organized store Fast and friendly csutomer service
Very clean and well organized store Fast and friendly csutomer service
by
  • Verified Purchase
  • Recommended
Very caring and friendly staff. The take the time to help you find a product, and not ignore you....
Very caring and friendly staff. The take the time to help you find a product, and not ignore you. I appreciate the professionalism and knowledgeable staff members this store has!
by
  • Verified Purchase
  • Recommended
This is my store. I am always treated like I am important and store personnel pay attention to m...
This is my store. I am always treated like I am important and store personnel pay attention to my needs. I recently bought a barbecue grill there and need help from customer service. Lucky for me, I got Alexandra Ingram to help me. If you ever shop at this store, ask for her.
by
  • Verified Purchase
  • Recommended
Train employees to a level that key employees working do not have to complete their training for ...
Train employees to a level that key employees working do not have to complete their training for the employee while the store is at its height of customer serice and sales. Draw from the knowledge of key store employees who have the first hand knowledge of problems and listen to them to fix those problems.
by
  • Verified Purchase
  • Recommended
This store had friendly employees. They took they’re time to explain paints and helped put my col...
This store had friendly employees. They took they’re time to explain paints and helped put my colors together to create my bedroom.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 635 reviews

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