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Showing 1-30 of 251 reviews
Dec 24, 2022
Not recommend this store
Shouldn’t have gone to this store, worst customer experience ever. Self checkout cashier (purple hair) not professional train, gave attitude from a price challenge situation.it’s Xmas eve, she probably didn’t wanted to work but I shouldn’t be the one to be given attitude to. Cashier is train to sent customers back to check prices or provide evidence or she just tell you that they can’t do it since they put the wrong sign or put on the wrong spot. Is this our fault as a consumer? They will make you the liar and thief of the store! Seriously, we don’t this this customer services.
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1 found this review helpful
Dec 18, 2021
Favorite Store!
This guys are always ready to lend a hand and help out.
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Recommended
Feb 21, 2024
Helpful employees, product variety!
Overall great place!
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Recommended
Feb 21, 2024
Excellent Service
Pedro in appliance sales is well trained, knowledgeable and helpful.
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Recommended
Feb 7, 2024
Very quick and easy
It was a Christmas item, no receipt and no Home Depot card, returning the item was a breeze anyway
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Recommended
Nov 8, 2023
Helpful and knowledgeable staff
The employee in the paint department was able to explain and give us exactly what we were looking for. When using self checkout employee Jayden was helpful in completing my transaction and thanked me shopping there.
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Recommended
Nov 7, 2023
Happy customer here
my returned process was smooth and easy.
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Recommended
Nov 6, 2023
Yo can find everything
I always find what I need during the time of my visit.
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Recommended
Jul 23, 2023
Smooth, in and out transaction
David greeted me and walked me to get the tool I needed
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Recommended
May 26, 2023
Only Home Depot within 80 miles. The Home Depot had more merchandise on stock than another company
I begin to remodel my home: starting with the master bathroom
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Recommended
May 5, 2023
Definitely pros
If you're ever installing carpet tile turf please see hilda she knows her stuff
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Recommended
Feb 4, 2023
Customer Service
Carolina is an example of what great customer service is. I visited the El Centro store today 2/4 and as I was making line Carolina went above and beyond to help us at checkout. Carolina is very nice, caring , and we can see she loves her job.
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Jan 23, 2023
Items in stock
This Store is a convenient place to stop after work for my daily and weekend projects.Usually well stocked . Some items show up on website as being on shelf but aren't. The past 2 times i needed grass seed i ordered it through app after not finding it on shelf but site said it was in stock. Usually ready in few hours
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Jan 5, 2023
Friendly and helpful employees
Luis is the best cabinet designer. He designed our kitchen perfect. Hilda is the best windows person she helped me with my windows install. I will only shop at home depot. Best store ever
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Recommended
Jan 2, 2023
Excellent cashier!
Our Cashier, Jayden was super helpful. He gave off a welcoming and friendly experience. Definitely will be back.
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Recommended
Dec 26, 2022
Poor Customer service provided by "Me" (Andres)
Store associate "Me" (Andres is on receipt as her name) is a very rude, unprofessional employee. While seeking assistance she shuned me away and continuously gave 1 word answers and sat on her personal cell phone. I am not from the area and this is the worst shopping experience I have ever encountered while patronizing the businesses in El Centro.
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1 found this review helpful
Dec 20, 2022
Great features
Had bought some shines for the toilet. Work perfect. Only place they had it.
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Recommended
Oct 2, 2022
Customer Service
I had a return and was worried it was going to take forever, and then boom within 2 minutes my concern was evaluated, and then taken care of xD Great job Depot Team xD And great job Jaime/Jaymee for taking out orders in great timing with no problem xD Will be returning xD ❤️
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Recommended
Aug 25, 2022
Above and Beyond Employee
Melannie had greeted me upon arrival into the store and had asked if there was any direction onto what she may help me with on my visit. She assisted me by pointing me towards the right direction and had even recommended some of the best brands to get the job done best. She also was fast to mow the lines down while helping other pro members to ensure they can get back to their jobs on a timely fashion. She had rang me up since she also saw that the cashier was packed and she was able to make time for me. She had also asked if I would like to sign up for your credit services in which I had denied this time but with more trips to the store and assistance like I had received today I’d be more inclined to sign up. She is your ideal employee by taking up many tasks to help the efficiency of the store as well as keeping a great attitude and thanking me for shopping there today :) She was going above and beyond and had made my trip into the store enjoyable and very speedy. I want to thank her for doing the most and helping me out throughout my visit into the store
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Recommended
Aug 14, 2022
Good customer service
Being helped good employee store save people time
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Recommended
Aug 10, 2022
great customer service
Angela at pick up location is very friendly and helpful.
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Aug 9, 2022
Outstanding Customer Service
Melannie from the Pro desk was the first to greet me as I entered in the store and was seemingly more than happy to help and asked if there was anything she may assist me with. I was asking for good quality apparel for this heat while working outdoors while also maintaining a stylish look ;) She guided me towards the Carhartt line that was located behind the pro desk. She assisted it what would look best on me while also protecting my body from the harsh conditions outside. She was very persuasive as well as helping me out every step of the way and was also giving me further recommendations for clothing that would help myself out. She was above and beyond in everything to ensure I had the best experience and satisfaction. She was also more than happy to ring me up and also had thanked me for coming into you Home Depot and I left very pleased and wanting to always continue my service at this establishment rather than any other competitors. She had also kindly asked if I would like to get a credit within the store in which I kindly agreed and she joked on maybe next time if I get a big order that I should join so I can save a pretty penny. :P One of the best experiences I’ve received in any store of any sort. I had also noticed she was very motivated to assist many others to ensure everyone was in and out and left satisfied.
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Recommended
Aug 9, 2022
friendly store
staff greeting you as you walk in and at the check out.
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Recommended
Jun 29, 2022
Great features
I bought this item 6 days ago. I like it.
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Jun 23, 2022
Grewt staff. Friendly
I was greeted and tended to in a proffesional yet amicable manner.
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Recommended
Jun 6, 2022
Phenomenal Customer Service with Melannie
The moment I walked in the store, I was greeted with a huge smile from Melannie and she had asked what I was looking for today. That was when she directed me to exactly where I needed to be like it was the back of her hand. While I was retrieving my items I noticed she had returned to the Pro desk. When it came time for me to check out she had noticed that there were no cashiers available at the registers. That was when she hopped on a register in a jiffy and asked if there was anything else she could’ve helped me with today. All while maintaining a great big smile. She was indeed very speedy and asked if I would like to apply for the credit services in which I kindly declined and she joked on maybe next time. She had guided me the whole way through and been such a stand out employee and was the best overall employee I’ve seen out of any establishment on how she was very attentive and hard working being able to juggle everything that was coming at her. 1000/10 recommend having Melannie assist me next time I come in the store ;)
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Recommended
Mar 26, 2022
Great place to visit for your home project but..
It's a great place to visit for your home project but the lady in the paint department was not competent for that section of the store. She she mixed interior paint instead of exterior.
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Jan 27, 2022
Excellent service! Above and beyond
I would like to give Paula an excellent review for her help on our purchase Today. Paula was very knowledgeable on the tool's functions and product comparisons which helped us choose on tool efficiency, comfort and price. Paula was very accessible, attentive and fun to talk to. It was a great shopping experience
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Recommended
Dec 24, 2021
Great employees!
I bought a refrigerator in El Centro, Ca. Store and Pedro the clerk was very kind, respectful and always willing to explain what I was acquiring. Good for these kind of employees.