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Showing 1-30 of 586 reviews
Apr 4, 2023
My go to hardware store
Always the best service! Great, knowledgeable, and friendly employees.
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Recommended
Mar 31, 2023
Their employee TY is amazing
Bought 6 large bags of mulch and Ty helped me with everything - finding the mulch I was looking for, as well as loading it up and then into my car! Great Employee
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Recommended
Mar 28, 2023
Great flooring staff
The flooring department at the Highlands Ranch Home Depot is amazing! We loved working with Mekayla and we are excited for our new carpet!
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Recommended
Mar 21, 2023
Nick in lumber is the best!
Nick knows where everything is - he takes the time to walk us around the store to show us everything we need. He’s an expert about lumber. He’s fair - he’s kind - he’s really smart and Home Depot is lucky to have him - so is our neighborhood!
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Recommended
Mar 15, 2023
No Military Discount in Store
I arrived at Home Depot today to purchase some plumbing supplies. I also was going to have them give me an estimate on a kitchen remodel. When I arrived at the checkout the clerk informed me that yesterday Home Depot changed their policy and they no longer give an in-store military discount only online. The check out clerk was no help. This is NIT convenient at all and shows no support for our military! I will be shopping elsewhere
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Mar 15, 2023
Don't fall for it!
Fell for furnace cleaning and inspection. Ha No cleaning. Just $118 for a sales pitch and jacked up thermostat now. Thanks for that. Not. Don't make my mistake. Rip off
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1 found this review helpful
Mar 14, 2023
best appliance specialist
Bought stove washer/dryer and now refrigerator from Frank Eich, Appliance Specialist.
He is honest, knowledgeable and will get you the best deal. The appliances are the best.
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Recommended
Mar 11, 2023
Rude employees and don't believe their website.
Google search for hours, says they are open till 10pm. Needed a tool, ran to the store,arriving before 8:45, Ran in and grabbed what I needed. Walked to self-check to check out only to find they were closed. Walked to the far end of the store, to check out. Walked back to the end inside the building due to better lighting, only the DOORS were also locked. Suggested to an employee that they mention that in their announcements only to be told "Not my problem"! This was the employee making the announcement! It isn't hard to add that to the announcements... Or maybe don't lock the doors before you actually close!!
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Mar 10, 2023
Very Helpful when checking out of the store
This last time I was at the store, they had a lot of help. Unlike most businesses these days they actually probably had too much help. But it is nice to get waited on and have your purchases loaded into your vehicle.
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Recommended
Feb 22, 2023
Superior Customer Service
I purchased several sheets of plywood and rented a truck to take it home. The whole experience was pleasant with employees going beyond their normal duties to help me at each step of the purchase and renting and loading a truck. I will definitely return to this store in the future.
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Recommended
Feb 20, 2023
Purchase dishwasher
Barry in appliances provided great service and knowledge. Very much appreciated, it's a large ticket item and needed expertise
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Recommended
Feb 15, 2023
I was immediately helped and shown and explained different products which made my visit easy and productive
I am very happy with my visit and products due to exceptional customer service...thank you
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Feb 10, 2023
Knowledgeable and friendly employees; plentiful merchandise selections.
I'll continue to shop here.
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Recommended
Jan 15, 2023
Accusatory
Went in to purchase totes.. Upon checking out at the self-serve aisle, the older customer service manager asked if he could go through my purchases under the guise of wanting to make sure nothing was damaged. This happened after I had already purchased the product. Before I could say anything, he was already going through it. If you shop here, be ready to be searched prior to leaving their store. I was a lifelong Home Depot customer. I will never shop there again.
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1 found this review helpful
Jan 7, 2023
Millwork Superstar at Highlands Ranch, store 1540
Ask for Nancy - she is the best and brightest to work with!!
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Jan 1, 2023
Great service
Had it not been for the Manger named Mark, I’d still be there searching for the tiny screws and washers I need!
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Recommended
Dec 27, 2022
Great Customer Service
Alina D. In flooring went above and beyond to order the flooring and accessories I would need after I was told by another employee I would have to order the flooring myself, and that she could not help me calculate the amount I needed. Alina spent over 2 hours with me to make sure my order was correct!
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Recommended
Dec 12, 2022
Always Go Above and Beyond in their Service
Would highly recommend the Highlands Ranch store.
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Recommended
Dec 6, 2022
Great service and assistance
Richard in the door department was super helpful in getting a new patio door ordered and scheduled for install. He is the man and saved us on this project!
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Recommended
Oct 5, 2022
Great customer service
Matt is always there to help he always goes above and beyond for me.
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Recommended
Sep 6, 2022
Great shop
The shop offering great variety of items. However, there is a place to reduce the prices a little
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Recommended
Sep 4, 2022
Helpful
Very helpful employees here that will walk you to items needed and talk you through purchases. Great HD!
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Recommended
Aug 16, 2022
just dont ever try to return anything...
Bought a lifetime gaurantee hose which failed in a year.i had a receipt, but they wouldn't refund. Instead i was offered anothe hose (why would i ever want that?) Or a gift card. To get the gift card i had to show my drivers license and have it scanned. Evey time i use the gift card i have to show my drivers license and have it scanned. Its easier to vote thant it is to use a HD gift card or return anything.
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DIY
Aug 8, 2022
Largest inventory in the area
Prodesk employees and managers are very helpful and personable. Young employees at the checkout area are nice and helpful. If you go in by yourself and need help loading a heavy object, do not solicit a young man to help you. They will walk quickly past the isle trying to avoid you. If you specifically ask, they will say okay and then disappear and never come back or they will send the employee that no one likes as a joke and you feel bad that they are being treated in this way. The maturity level is not there.
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Recommended
Jul 27, 2022
Appliance experience today was great
Our appliance experience today was GREAT. Usually, not so great, but particular employee(s) were super-helpful, knowledgeable and friendly.
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Recommended
Jul 11, 2022
What do I need to buy?
We are so appreciative of multiple professionals who have helped us walk through a process to determine what the exact product we need for various home projects. Our Home Depot partners excel in identifying specific needs, describing products and helping determine the perfect fit. This is vital to making projects simple.
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Recommended
Jun 22, 2022
PEOPLE THAT CARE ABOUT THEIR CUSTOMERS
COULD NOT ASK FOR A MORE PLEASANT EXPERIENCE
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Recommended
May 18, 2022
Shopping at Home Depot
Been shopping at this store since it opened and live nearby for 20 years. Always love to talk to the Veterans who give exceptional customer service
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Recommended
May 17, 2022
HIGHLANDS RANCH, CO store- the BEST
shopping at the Highlands Ranch, CO store is nothing but special. We have lived in the area for 2 years and from our very first visit we realized this store was well stocked, well taken care of but MOST important is the employee team-there is always someone around to assist and they ask if they can help, and everyone we have ever encountered has always gone overboard to help! You owe it to yourself to make this your store
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Recommended
May 15, 2022
Superb service
Everyone at this store that I spoke too helped me and pointed me to what I needed. They were happy and very kind.