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Filter Reviews By:Rating, Profile, Gender, Age (443)
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Showing 1-30 of 443 reviews
Mar 31, 2020
I love going to the Pro Desk they are so helpful and knowledgeable. Mr. Fred Moore has been grea...
I love going to the Pro Desk they are so helpful and knowledgeable. Mr. Fred Moore has been great and outstanding employee. Kudo's to Fred.
by
Verified Purchase
Recommended
Mar 27, 2020
With all that's going on in the world with Covid19 Home Depot employees have remained professiona...
With all that's going on in the world with Covid19 Home Depot employees have remained professional, friendly and helpful.
by
Verified Purchase
Recommended
Mar 24, 2020
Nice customer services
Nice customer services
by
Verified Purchase
Recommended
Feb 19, 2020
Steven in appliance department was very friendly and listened to my questions and gave me additio...
Steven in appliance department was very friendly and listened to my questions and gave me additional information on my appliance. He was stupendous and even thanked me for my purchase.
by
Verified Purchase
Recommended
Feb 19, 2020
Clean store Gentle employees Find everything you need
Clean store
Gentle employees
Find everything you need
by
Verified Purchase
Recommended
Feb 14, 2020
Store was very clean and organized, and the Employee Linda was exceptionally helpful.
Store was very clean and organized, and the Employee Linda was exceptionally helpful.
by
Verified Purchase
Recommended
Jan 29, 2020
I have had problems with this store in the past. They have been better the last 2 times i have be...
I have had problems with this store in the past. They have been better the last 2 times i have been there.
I am watching them to see if this is a trend.
by
Verified Purchase
Recommended
Jan 28, 2020
Customer service here is awesome! Don't know his name but he has a strong accent; he's very knowl...
Customer service here is awesome! Don't know his name but he has a strong accent; he's very knowledgeable of the products and always know where the items are without any hesitation!. Clean and neat facility, never have any issues with getting in and out.
by
Verified Purchase
Recommended
Jan 20, 2020
Home Depot is a great place to shop for all DIY projects, tools, rentals, etc.
Home Depot is a great place to shop for all DIY projects, tools, rentals, etc.
by
Verified Purchase
Recommended
Jan 10, 2020
Friendly people nice clean store. Efficient helps with the costumer
Friendly people nice clean store. Efficient helps with the costumer
by
Verified Purchase
Recommended
Jan 5, 2020
The assistant i got was very helpful and friendly
The assistant i got was very helpful and friendly
by
Verified Purchase
Recommended
Jan 2, 2020
No one to help you load heavy flooring, I am a woman who cannot do any heavy lifting because of m...
No one to help you load heavy flooring, I am a woman who cannot do any heavy lifting because of medical reasons. I looked up and down the aisle but no help in sight.
The Cashier at the checkout was rude and very short with me. I told her she did not have to be short with us, and she wanted to argue. I told her people have things going on in their lives and don’t need to be treated this way.
I was just coming back from visiting my husband in the hospital with a stroke. You never know what people are facing, so Customer Service should be a priority, but it’s not at this store.
by
1 found this review helpful
Jan 2, 2020
Steven is awesome! He will surely help you!! I also check prices versus Conn’s and Home Depot had...
Steven is awesome! He will surely help you!! I also check prices versus Conn’s and Home Depot had the best price!
by
Verified Purchase
Recommended
Jan 1, 2020
Excellent employee assistance- well stocked clean and friendly-
Excellent employee assistance- well stocked clean and friendly-
by
Verified Purchase
Recommended
Dec 28, 2019
The Humble Texas Home Depot is always fun to shop! The workers are so friendly and always ready t...
The Humble Texas Home Depot is always fun to shop! The workers are so friendly and always ready to help! There is a closer store to me but I really like shopping this store!
by
Verified Purchase
Recommended
Dec 25, 2019
Mr Sam Atkins is a very helpful employee and a asset to his department.
Mr Sam Atkins is a very helpful employee and a asset to his department.
by
Verified Purchase
Recommended
Nov 17, 2019
This is the store my wife and I like to shop for our home needs.
This is the store my wife and I like to shop for our home needs.
by
Verified Purchase
Recommended
Nov 16, 2019
I BOUGHT A WASHING MACHINE FROM THE HOME DEPOT IN HUMBLE TEXAS AND THE ASSOCIATE THAT HELPED ME A...
I BOUGHT A WASHING MACHINE FROM THE HOME DEPOT IN HUMBLE TEXAS AND THE ASSOCIATE THAT HELPED ME AND ALSO CHECKED ME OUT WAS AMAZING AND VERY HELPFUL
by
Verified Purchase
Recommended
Nov 15, 2019
The employees are slow and some even hide from being helpful. The guy in lumber was so rude and c...
The employees are slow and some even hide from being helpful. The guy in lumber was so rude and condescending that I left the store in tears.
I will not shop this location again.
by
Verified Purchase
Nov 11, 2019
I waited 2 hrs. to get items, I had on will call. Employees lost my receipt. Manager had no clue ...
I waited 2 hrs. to get items, I had on will call. Employees lost my receipt. Manager had no clue what was going on or what to do, even after she was told what happened.
by
Verified Purchase
Nov 4, 2019
At 7:00 am I was greeted at the door by a cart attendant. He was courteous & helpful. The lady at...
At 7:00 am I was greeted at the door by a cart attendant. He was courteous & helpful.
The lady at the cash register waited on me like she knew me. ( she didn't ). I was in & out in 15 minutes or less.
Just friendly old fashioned good service. Who can ask for more?
by
Verified Purchase
Recommended
Oct 20, 2019
The young man in the flooring dept. named Lucio c. helped me with every thing I needed. Thanks I ...
The young man in the flooring dept. named Lucio c. helped me with every thing I needed. Thanks I was able to get all my flooring needs taken care of.
by
Verified Purchase
Recommended
Oct 15, 2019
Moved from Dallas,Tx and built my home thru Home Depot. We have moved to Kingwood into an older h...
Moved from Dallas,Tx and built my home thru Home Depot. We have moved to Kingwood into an older home. We now redoing little by little again thru Home Depot. Would not go anywhere else.
by
Verified Purchase
Recommended
Sep 23, 2019
I would not recommend this store. I purchased 5 Loropetalum shrubs. After the purchase, I directl...
I would not recommend this store. I purchased 5 Loropetalum shrubs. After the purchase, I directly went to a nursery on Northpark and spoke to a nurseryman. I realized I had purchased the wrong variety of Loropetalum and went to Home Depot to return the five shrubs. When trying to return the items, the manager, Jerrad, accused my husband and myself of stealing. He erroneously thought we had purchased the shrubs, taken them home, and returned to load our carts up with 5 other shrubs to get a refund. He refused to give us a refund. I stood my ground and told him to check his inventory and cameras. After much humiliation, he said we could get a refund. Then when trying to push my cart ( a large garden cart) toward the cashier to sign for my return, I accidentally bumped his shoe. He immediately yelled that he had been assaulted! This manager needs to go. He is reactive without investigating facts. This is sad as I have built three houses using Home Depot resources. I am sad to say I will not be purchasing from HD again. So humiliating1
by
Verified Purchase
1 found this review helpful
Sep 17, 2019
The store is clean well organized. There is always a store associate that is willing to go on and...
The store is clean well organized. There is always a store associate that is willing to go on and beyond. I went to purchase several things Joel was very helpful he went on and beyond to help me resolve my yard insect problem. I love coming to this location.
by
Verified Purchase
Recommended
Aug 31, 2019
The store was friendly.
The store was friendly.
by
Verified Purchase
Recommended
Aug 23, 2019
When I am not able to locate an item I can always go to an employee within the store who always a...
When I am not able to locate an item I can always go to an employee within the store who always assists.
This store is kept clean and manageable to to get around.
by
Verified Purchase
Recommended
Jul 25, 2019
everything is ok at the store, I like
everything is ok at the store, I like
by
Verified Purchase
Recommended
Jul 12, 2019
Home Depot is my go to. They always have what I’m looking for, and much more. I’d spend my whole ...
Home Depot is my go to. They always have what I’m looking for, and much more. I’d spend my whole paycheck here if the wife would let me! Thanks for being awesome Home Depot!
by
Verified Purchase
Recommended
Jul 3, 2019
VERY POOR CUSTOMER SERVICE ESPECIALLY FROM ASSISTANT MANAGERS.
VERY POOR CUSTOMER SERVICE ESPECIALLY FROM ASSISTANT MANAGERS.