#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(401)275-5602
Tool & Truck Rental(401)275-5608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
100 Stone Hill Rd
Johnston, RI 02919
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Customer Store Reviews

  • 4.6 out of 422 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
self check out have taken over employee are slim to none or ur seems like it with the no help nev...
self check out have taken over employee are slim to none or ur seems like it with the no help never been so disappointed spend my money
by
  • Verified Purchase
The associates at the Johnston Home Depot are always friendly, knowledgeable, and helpful. I enjo...
The associates at the Johnston Home Depot are always friendly, knowledgeable, and helpful. I enjoy every visit to this store.
by
  • Verified Purchase
  • Recommended
the store was clean and easy to access all that i was looking for. Every employee that i passed ...
the store was clean and easy to access all that i was looking for. Every employee that i passed ask me if i needed assistance. GREAT CUSTOMER SERVICE!!!
by
  • Verified Purchase
  • Recommended
I would like to bring to your attention that your appliance specialist, Patricia Gorman, went abo...
I would like to bring to your attention that your appliance specialist, Patricia Gorman, went above and beyond to make sure I got everything I wanted and needed. She was very friendly and helpful. A sales associate named Crystal was also very helpful. I was also aided by Dionna and Brendan, I could not have asked for better service than the service I received from them. I am very grateful for the Johnston location, by far this is the best Home Depot that I have gone to in the whole state of RI.
by
  • Verified Purchase
  • Recommended
The Team at the Rhode Island Johnston Home Depot are simply the Best.
The Team at the Rhode Island Johnston Home Depot are simply the Best.
by
  • Verified Purchase
  • Recommended
Dwight and Wendy were super helpful and kind. I work in retail and very seldom do I go to a store...
Dwight and Wendy were super helpful and kind. I work in retail and very seldom do I go to a store and feel as if the associates were genuine. Both of these people were, and it was greatly appreciated. In terms of the store itself.... it's a Home Depot. You know how it works. It's people that MAKE a shopping experience, NOT the product. 5 star service for sure!
by
  • Verified Purchase
  • Recommended
I had a great experience! First the store has been updated a little and looks great! I Was greete...
I had a great experience! First the store has been updated a little and looks great! I Was greeted upon entry, helped to where i needed to be for the items i was looking for. upon arrival to lumber was greeted by friendly staff eager to assist. one associate took complete ownership of my shopping experience, walked me to the next few isles for additional items i needed, helped me with the items and even walked me to the check out and manager where i needed to discuss an item in inventory. The associate Kevin was extremely sincere and helpful, very diligent which was impressive for age and level of experience, especially given they were not even a floor / sales associate. The manager Jarrod was terrific and also had a great disposition and was very professional and pleasant to work with, and assisted me to ensure i was satisfied with the outcome and purchases. i am really impressed with the management team, i have been a customer of home depot, with this location being my preferred store, i was pleased with overall experience, especially after my last visit which did not measure up to the exceptional service received today! Way to go guys! Keep up the great work! Best wishes in the year ahead!! :)
by
  • Verified Purchase
  • Recommended
The gift card selection was very good and there was help at the checkout.
The gift card selection was very good and there was help at the checkout.
by
  • Verified Purchase
  • Recommended
Always pleased at this store. Everyone is nice too.
Always pleased at this store. Everyone is nice too.
by
  • Verified Purchase
  • Recommended
The ladies at the return desk are extremely helpful and patient with all they assist.
The ladies at the return desk are extremely helpful and patient with all they assist.
by
  • Verified Purchase
  • Recommended
Great Shopping Experience
Great Shopping Experience
by
  • Verified Purchase
  • Recommended
nice store everyone helpful - thats when we were able to find a sales person.
nice store everyone helpful - thats when we were able to find a sales person.
by
  • Verified Purchase
  • Recommended
Great Store great staff.
Great Store great staff.
by
  • Verified Purchase
  • Recommended
I would highly recommend your going to this store. The associates are very helpful and courteous....
I would highly recommend your going to this store. The associates are very helpful and courteous. I am sure they will have everything you need for any project.
by
  • Verified Purchase
  • Recommended
Store is always great and employees are alway so very helpful. Steve, our cashier was also fantastic
Store is always great and employees are alway so very helpful. Steve, our cashier was also fantastic
by
  • Verified Purchase
  • Recommended
Wood, small fitting are not marked so checkout is awful. Not enough cashiers working. I waited 14...
Wood, small fitting are not marked so checkout is awful. Not enough cashiers working. I waited 14 min to checkout. Shop Loews rarely any wait. Most staff were very nice.
by
  • Verified Purchase
my Nexell Grill was damaged when I opened it (was assembled at store)
my Nexell Grill was damaged when I opened it (was assembled at store)
by
  • Verified Purchase
We ordered kitchen cabinets 10 years ago and now we are building a home and ordered Anderson Wind...
We ordered kitchen cabinets 10 years ago and now we are building a home and ordered Anderson Windows on 7/11/2018. I have to say the customer service was excellent again. Brandon and LouAnn of the Window Dept are exceptional individuals and should be rewarded. Their customer service and patience were overwhelming. I never felt rushed.
by
  • Verified Purchase
  • Recommended
Denise was very helpful steering me to savings.Very friendly
Denise was very helpful steering me to savings.Very friendly
by
  • Verified Purchase
  • Recommended
Friendly
Friendly
by
  • Verified Purchase
  • Recommended
the staff is always helpful - been coming here for many years - they need more stock and more var...
the staff is always helpful - been coming here for many years - they need more stock and more variety - they can't sell what they don't have.
by
  • Verified Purchase
  • Recommended
great store friendly staff
great store friendly staff
by
  • Verified Purchase
  • Recommended
Your cashier was very professional for a hardware store. It was a pleasure checking out with her...
Your cashier was very professional for a hardware store. It was a pleasure checking out with her. She was able to answer all of our questions regarding the home depot warrantee and how to register our product. Thanks for the great customer service Jane!
by
  • Verified Purchase
  • Recommended
Employee's were very helpful.
Employee's were very helpful.
by
  • Verified Purchase
  • Recommended
This Home Depot store is full of items to select from and easy to access from the main road as we...
This Home Depot store is full of items to select from and easy to access from the main road as well. I also like the fact that the associates are there to assist me with lifting heavy items into or out of the cart in order to make my purchases. I highly recommend this store to anyone who needs to purchase supplies for building needs or small projects and even just to purchase household cleaning items.
by
  • Verified Purchase
  • Recommended
Employees were helpful
Employees were helpful
by
  • Verified Purchase
  • Recommended
Store was Neat everything in place and Employees were extremely Helpful...
Store was Neat everything in place and Employees were extremely Helpful...
by
  • Verified Purchase
  • Recommended
I have been shopping at this store since it first opened, and I have never been disappointed.
I have been shopping at this store since it first opened, and I have never been disappointed.
by
  • Verified Purchase
  • Recommended
I love shopping at this store because they have friendly and knowledgeable sale associates.
I love shopping at this store because they have friendly and knowledgeable sale associates.
by
  • Verified Purchase
  • Recommended
I can't complain when it comes to home depot. I haven't been to one that wasn't in the best condi...
I can't complain when it comes to home depot. I haven't been to one that wasn't in the best conditions.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 422 reviews

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