Reviews for King Of Prussia #4188

Went to buy external door and storm door. One stop shopping!

I had excellent service to buy pressure treated lumber for my garden area.

Harry Singh at the King of Prussia store is the absolute BEST! He is knowledgeable, honest, and was able to walk us through a complicated order seamlessly. He’s a real gem you have there! Thank you Harry!!

I WENT FOR LINT TRAPS, THEY WERE MISSING FROM THE RACK AND JAMES FOUND THE BOX ABOVE GOT IT AND GAVE ME THE ITEMS I NEEDED!

No matter what I go into Home Depot for, I find it easily. The employees are always so knowledgeable and helpful. They truly care.

Keep up the Great work!

Home Depot has everything you need for your home projects! They have loads of tools, paint, and other merchandise that will make your job easier! The terrific associates will be available to help answer any questions you might have. They are a super store! Always a great customer service experience! You can't go wrong at Home Depot! :)

Allyandra was the best accommodate person I have ever serviced by Homedepot over 22 years, never did a review by Allyandra was so great, that she totally deserve my time sharing my experience. Keep up the good work!

I was purchasing plants, customer in front of me was taking a very long time, cashier directed me to self-checkout, and I went as I thought there was a problem. Instead, cashier finished up with challenging customer and moved on to another, not asking if I wanted assistance nor offering to check out my items. Not sure why you bother having anyone work here, I got absolutely NO assistance from anyone who is paid to assist customers.

Keshawn was very helpful at checkout

Horrible transaction. Everyone blames someone else for all the problems Don’t waste your time getting flooring and installation from Home Depot

REPLACING MY WATERHEATER WAS SIMPLE

Recently visited to purchase a large piece of plywood. An employee from Landscaping (the other side of the large store) came to cut it for me so I could get it into my car. He was friendly, polite and efficient.

Was able to find 2 of 3 items fairly easily, but the lady who told me that no adapter was required for the small hex wrench to attach to the 1/4-inch hex bit had NO idea what she was talking about. Good thing I had a spare connecting adapter at home!

Your molding prices way to high it’s criminal

After an appliance purchase the price dropped within the timeframe for adjustment. I talked with a rep and supervisor, and they worked really hard to find a solution. While they couldn’t resolve that day, they flagged the issue and were able to resolve the following Monday without me needing to come back in. Really appreciated how much they cared about making it right.

One can walk many miles and circles finding specific items in DIY stores. These associates helped me hone in on the product locations

Well organized for customers to find and buy items.

Our Home Depot is wonderful! They have super associates who are always helpful and they can answer any questions you have. They are knowledgeable and ready to assist you with your home projects. The store has everything you need and great customer service! We always have great results when we visit Home Depot! Thanks so much! :)

The store is clean, with friendly service and well stocked.

They called me to the store is very well organized and all their employees are always so helpful

Jenny was very helpful in my search for a ceiling fan and a electrician , lighting is not her department but she jumped in to help when no one was around. very friendly too.

Always quality service and fair pricing!

Customer service desk rep is generally not helpful or professional with her attitude.

The staff at the store is great, but there's simply not enough of them. I needed assistance this morning and wasted about 20 minutes until someone was available to help.

We were totally impressed with the helpfulness of the staff in flooring and countertops, Ashley and Harry Singh. Shopping was a pleasure!

Absolutely great staff members. Noah, from the plumbing department, was very knowledgeable and friendly when I asked for his help in finding plumbing pieces I needed to complete a project. I couldn’t of been happier with my experience. Maxwell, the cashier, was also extremely friendly and helped me check out a complicated order.

I’ve been shopping at the king of Prussia store for over 15 years and have spent in excess of $35,000. For the most part my experience has been both pleasant and positive. One most important aspect is the customer friendly effort to correct errors and or mistakes. Managers and sales personnel have always been friendly, personable and responsive often going above and beyond to resolve concerns. As a veteran, I also especially appreciate the 10% discount Even though it is clearly a “Big Box” store, I’ve often experienced what I would consider a personal touch. With Appreciation. EWhigham

King of Prussia store. Outstanding. I hardly even know how to operate a screwdriver. So I had trepidation when my plumber friend told me to go to Home Depot to buy some parts he would need for a small plumbing job he was to do for me later that day. I only had the names of things....but didn't have a clue abou those. Anyway, the employee who helped me, Jim (a.k.a. "Hollywood") was fantastic He had a good sense of humor. He was quite knowledgable about the products and everything I would need for the job(s) I described to him. He quickly found what my plumber told to to pick up...Then he spent about another 15 minutes with me searching for another few items I would need for another small job I described to him. He didn't oversell....but gave me applicable options on desired items. Jim was great. Without an employee like him to help me out....I would have been very frustrated. Thank you Jim and Home Depot. P.s. My comfort level has been driven sky high knowing they have staff like Jim.

Incompetent The people that were supposed to be helping me with my order are incompetent I had to call this Home Depot every other day for 6 straight weeks for updates on my order which no one knew anything about. It became a joke that i finally decided to deal with the manufacture of the door company directly instead of trying to talk to anyone at Home Depot. At least they were more helpful Home Depot will not return your calls Home Depot will not try to answer your questions. Incompetent