#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(661)951-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
44226 20th St West
Lancaster, CA 93534
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 673 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (673)
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Showing 1-30 of 673 reviews
A grate shopping experience
Excellent customer service provide by a friendly team of experts.
by
    Linda knows her stuff
    I was attended by a great lady today. Im 31 and she brought my energy level back up at 830pm.
    by
      Check out the hardware department for Mr.Eric W. If you need help this man will go to bat for you...
      Check out the hardware department for Mr.Eric W. If you need help this man will go to bat for you. Outstanding worker will make you laugh and receive the items you'll looking for. Five stars I'll be back...........
      by
      • Verified Purchase
      • Recommended
      The customer service at this show is exceptional! They are well trained and truly strive to ma...
      The customer service at this show is exceptional! They are well trained and truly strive to make the customer feel important and go the extra mile to be helpful.
      by
      • Verified Purchase
      • Recommended
      Over a week ago my "VETERAN" designation on my CA drivers license wasn't good enough for a veter...
      Over a week ago my "VETERAN" designation on my CA drivers license wasn't good enough for a veteran discount. I had to show a VA Healthcare card that shows Service Connected. The young lady was polite and showed me a cheat sheet that the store goes by. I don't know if it was a corporate directive or something the manager made up himself. You would think since a veteran has to present official documents in order to get "VETERAN" on the CDL it should be good enough.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Always can depend upon good quality products at very friendly prices.
      Always can depend upon good quality products at very friendly prices.
      by
      • Verified Purchase
      • Recommended
      very good to shop
      very good to shop
      by
      • Verified Purchase
      very easy to shop with variable product withcustomerservice
      very easy to shop with variable product withcustomerservice
      by
      • Verified Purchase
      • Recommended
      Over all nice store good customer service
      Over all nice store good customer service
      by
      • Verified Purchase
      • Recommended
      Great team of associates work at this Homedepot. From the garden department right down to the Too...
      Great team of associates work at this Homedepot. From the garden department right down to the Tool, hardware, and lumber department they are willing and ready to help answer your questions, or point you in the right direction, Not one associate that I've encountered at this store didn't know the answer to my questions.
      by
      • Verified Purchase
      • Recommended
      This store is the best.
      This store is the best.
      by
      • Verified Purchase
      • Recommended
      Nice store
      I was surprised to find an actual employee to assist me find the product I was looking for. They were friendly and went beyond to show me where it was.
      by
        Great Service
        Customer service reps are very knowledgeable and helpful in comparing products to needs.
        by
          employees extremely unresponsive, rude , lazy... refused to assist . I seriously could not believ...
          employees extremely unresponsive, rude , lazy... refused to assist . I seriously could not believe the service. even after explaining that I was ignored by 4 employees I was then again ignored for an additional 35 mins ... and this wasn't the first time its happened time and time again
          by
          • Verified Purchase
          Great experience here at home depot Lancaster. Great PR with their costumes.
          Great experience here at home depot Lancaster. Great PR with their costumes.
          by
          • Verified Purchase
          • Recommended
          The Lancaster Home depot is the best in the business.
          The Lancaster Home depot is the best in the business.
          by
          • Verified Purchase
          • Recommended
          This is my store to go to. Usually has what I need - sales people are very helpful and willing t...
          This is my store to go to. Usually has what I need - sales people are very helpful and willing to help in any way they can.
          by
          • Verified Purchase
          • Recommended
          This store has always provided excellent service whenever I needed to buy products for my project...
          This store has always provided excellent service whenever I needed to buy products for my projects. The employees are always friendly & helpful. It's a joy coming into this store. I always find what I need & I like the feel of this store.
          by
          • Verified Purchase
          • Recommended
          The people who work on the floor have very little knowledge of what they are doing. The people in...
          The people who work on the floor have very little knowledge of what they are doing. The people in Customer Service act like you are putting them out!
          by
          • Verified Purchase
          The store was clean and well stocked. Pleasing experience to shop here. Mike and Linda made my da...
          The store was clean and well stocked. Pleasing experience to shop here. Mike and Linda made my day with the best customer service I could ask for!!
          by
          • Verified Purchase
          • Recommended
          MIKE & RAUL IN LUMBER ARE GREAT. TAMMY IN GARDEN IS GREAT.
          MIKE & RAUL IN LUMBER ARE GREAT. TAMMY IN GARDEN IS GREAT.
          by
          • Verified Purchase
          • Recommended
          This store is nicely stocked but some of the employees could use a bit of training. Like customer...
          This store is nicely stocked but some of the employees could use a bit of training. Like customer care. It is important that when you see customers you say Hello and ask them if they need help, Don't wait for the customer to ask all the time. ALSO the cashier is the last person the customer sees, so put your BEST and Friendliest people not people that look and act as if they do NOT care
          by
          • Verified Purchase
          • Recommended
          The Lancaster Store is the best. the online pick-up dept. Ann. the self check out, Michelle, Dana...
          The Lancaster Store is the best. the online pick-up dept. Ann. the self check out, Michelle, Dana and the other employees. Pluming Steve, Returns, Juanita and management, Gabe and Louie. you guys are the best. Thank you for the great service.
          by
          • Verified Purchase
          • Recommended
          Bulbs
          Gardening has been awesome! I hope to see promotional offers and current in stock items such as seeds and bulbs in stock and on sale.I look forward to shopping at my local home depot.
          by
            • Recommended
            Helpful and friendly staff. Always willing to help me if I have any questions, helpful when retu...
            Helpful and friendly staff. Always willing to help me if I have any questions, helpful when returning herbs/plants/flowers. Love the 1 year guarantee. Thank you!
            by
            • Verified Purchase
            • Recommended
            Staff is very helpful. Store is clean. Ample parking. Checkout is fast.
            Staff is very helpful. Store is clean. Ample parking. Checkout is fast.
            by
            • Verified Purchase
            • Recommended
            Sasha the cashier is the friendliest most professional cashier I've ever encountered.
            Sasha the cashier is the friendliest most professional cashier I've ever encountered.
            by
            • Verified Purchase
            • Recommended
            Lancaster Home Depot is the best. Go Vikings.
            Lancaster Home Depot is the best. Go Vikings.
            by
            • Verified Purchase
            • Recommended
            I would like to thank the employees at the Lancaster Home Depot. Every time I go into this parti...
            I would like to thank the employees at the Lancaster Home Depot. Every time I go into this particular store land require assistance they are always friendly and share best advice practices.
            by
            • Verified Purchase
            • Recommended
            Always get lots of help and it is always clean. Like to go there better than others. Store is alw...
            Always get lots of help and it is always clean. Like to go there better than others. Store is always clean and associates friendly and helpful.
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 673 reviews

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