#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)985-3490
Tool & Truck Rental(770)985-1077
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4121 Hwy 78
Lilburn, GA 30047
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Customer Store Reviews

  • 4.6 out of 588 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (588)
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Showing 1-30 of 588 reviews
Kiyanna needs a raise at your Lilburn location
Didn’t see what I needed in store but the associate Kiyanna helped me find exactly what I needed ordered it from my phone!
by
    • Recommended
    Good Team Work
    The mew Manager form Buckhead seems to quarterback the store and his players are so far top notch.
    by
      • Recommended
      Friendly employees
      Judi is very friendly and helpful. The two girls at the self checkout are helpful and friendly.
      by
        • Recommended
        Great Experience
        A paint associate named Chyna was a big help even finding a tool I didn't know they made cordlessly. It was also a great find because I have small hands and it was a perfect fit. Love this store.
        by
          Good Customer Service.
          Good Customer Service.
          by
            • Recommended
            Great service and firendly staff
            Everytime I come to this store, everyone is super friendly and take time out to provide product advice for my projects
            by
              • Recommended
              Staff
              The manager at the store is awesome and very helpful.
              by
                • Recommended
                Excellent Inventory and Customer Service
                I recently found items needed to renovate a house to which I will be moving. Kudos to the employees who really know their products and were both courteous and willing to help me find/decide on products needed for that renovation.
                by
                  • Recommended
                  GREAT FRIENDLY SERVICE
                  EARTHGRO BROWN MULCH OFFERS GREAT COVERAGE AND THE COLOR LAST ALL SEASON.
                  by
                    Good Job
                    I wish that I had taken the young mans name that helped me find what I was looking for but the cashiers name is Keyala. Extra special customer service oerson. Dont let that one get away. You need more like her
                    by
                      • Recommended
                      Great
                      I bought a Husky tool chest a few month ago, it is so good gravity. Also a Husky torque wrench at rock bottom price.
                      by
                        • Recommended
                        Shopping make easy.
                        Can usually find what I’m looking for.my favorite go to place.
                        by
                          • Recommended
                          Rude cashier Angela
                          The cashier was very disrespectful and confrontational.
                          by
                            Great customer service
                            Henri was really nice and had great customer service April was very nice on the phone
                            by
                              Great Helpers
                              As a woman shopping in Home Depot with a list given by a male could be difficult but Richie, Muhammad and Zion made it a smooth ride. There was another young lady in the returns department that was also very friendly and helpful. I wish I got her name also.
                              by
                                • Recommended
                                real customer service
                                the guidance box on the form says not to talk about customer service but this is something people in this area need .. i recently bought a home unknowingly not for behind this store lilburn. needless to say i have been more than a few times and everytime i go any associate i encounter is there to help its truly a pleasure. today an associate surprised me by scouring the store for a product i wanted . the computer said there is 1 here and i will find it for you he said. sure nuff, while i was finishing up the associate found me to let me know he found it in an overflow space on top rafters. So if you want an amazing experience or just to always be treated with respect and a true desire to help you take your business to this store.
                                by
                                  • Recommended
                                  Knowledgeable Associates
                                  The process of purchasing a storm door here was seamless. The associates at this location are knowledgeable and attentive. I will post an additional reviewand photo once the installers come to install it which may take 3-4 weeks based on the next available appointment.
                                  by
                                    • Recommended
                                    Great Store
                                    The store has a lot of Christmas stuff in stock.
                                    by
                                      • Recommended
                                      Awesome Experience
                                      Although, on this particular visit, the Lilburn store did not have what I was looking for, one of the associates, Nghai, helped me find a location that had the product IN STOCK!
                                      by
                                        • Recommended
                                        Awesome employees
                                        Tyree was so helpful in the paint department!
                                        by
                                          • Recommended
                                          The best service of all the Home-depot in my area
                                          Each time that I go into this Home Depot it is clean the staff is friendly they help you to get the products or services that you need and you’re in an out in a timely fashion I have other Home Depot’s around but this is my go to Home Depot
                                          by
                                            • Recommended
                                            Great customer service!
                                            Great customer service from the electrical and appliance departments. On multiple visits to this store, the associates were very helpful to me as I sought to purchase an appliance package and a few electrical items for my home (recessed LED lighting, electrical outlets, cover plates, etc.)
                                            by
                                              • Recommended
                                              very nice products
                                              expert help and advice and many products to choose from to do any project.
                                              by
                                                • Recommended
                                                Came a long way
                                                I drive a distant to this store location because they are well stock. I do not go to the home deport nearest to me. I prefer this store and I seem to be able to find what I am looking for. Most items are available.
                                                by
                                                  • Recommended
                                                  No customer support
                                                  I tried to buy a door for 45 minutes, and asked 3 different associates but none would get it off the high shelf.
                                                  by
                                                    This store has excellent customer service
                                                    This store has excellent customer service
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    The employees were beyond friendly this morning and even walked to get what I needed. I love the ...
                                                    The employees were beyond friendly this morning and even walked to get what I needed. I love the fact that I was greeted as soon as I walked in by both the cashier EJ and his boss I think her apron said LaDonna they were both smiling and I rarely get that in other stores especially early in the morning!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    If I could give a negative I would. First they lied and said they couldnt find the item, and when...
                                                    If I could give a negative I would. First they lied and said they couldnt find the item, and when I found some clearence items the employees realize the price they tried to keep it for themselves saying there was a limit on how many items you can purchase at Home Depot.
                                                    by
                                                    • Verified Purchase
                                                    1 found this review helpful
                                                    The employees at this store are very friendly and helpful. The store is neat.
                                                    The employees at this store are very friendly and helpful. The store is neat.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Had a wonderful experience in store because of Leon in Power Tools.
                                                    Had a wonderful experience in store because of Leon in Power Tools.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 588 reviews

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