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Filter Reviews By:Rating, Profile, Gender, Age (302)
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Showing 1-30 of 302 reviews
Nov 11, 2018
The store had everything we needed at normal prices. Cashier was friendly. Store was somewhat ne...
The store had everything we needed at normal prices. Cashier was friendly. Store was somewhat neat and clean. The only issue was they need more then one cashier in lumber. Had to wait for a long period to check out.
by
Verified Purchase
Oct 28, 2018
My Marble Falls Home Depot is wonderful--the employees are always offering to help me--unlike som...
My Marble Falls Home Depot is wonderful--the employees are always offering to help me--unlike some of the other stores I've been in here. They are always helpful and offer to help me load or off load my purchases. Please keep it up. Makes these trips so easy and quick. Thank you.
by
Verified Purchase
Recommended
Oct 27, 2018
Amazing customer service! Specially from Eddy, Garden department. While helping me take my shoppi...
Amazing customer service! Specially from Eddy, Garden department.
While helping me take my shopping cart to my vehicle, Eddy engaged in very pleasant conversation and helped me load my truck.
Thank you Eddy!
by
Verified Purchase
Recommended
Oct 22, 2018
excellentservice
excellentservice
by
Verified Purchase
Recommended
Oct 3, 2018
We are having 2 bathrooms remodeled, purchasing materials along the way. Everyone I have worked w...
We are having 2 bathrooms remodeled, purchasing materials along the way. Everyone I have worked with at Home Depot has been a pleasure to work with. The store has always been clean. For the most part, they've had in stock what we needed. I did have to order the specific River Rock tile online though as it is not carried in the store.
by
Verified Purchase
Recommended
Sep 30, 2018
Would like to say Betty in gardening was very helpful in question i had
Would like to say Betty in gardening was very helpful in question i had
by
Verified Purchase
Recommended
Sep 11, 2018
The worst! If you want continual headaches, bad service, hidden charges, etc, then go ahead and s...
The worst! If you want continual headaches, bad service, hidden charges, etc, then go ahead and shop there...
by
Verified Purchase
1 found this review helpful
Sep 4, 2018
Great store with super helpful and patient customer service assistants.
Great store with super helpful and patient customer service assistants.
by
Verified Purchase
Recommended
Aug 30, 2018
It's very impressive that this store employs mature people. They have the knowledge and experien...
It's very impressive that this store employs mature people. They have the knowledge and experience to be very helpful.
by
Verified Purchase
Recommended
Aug 11, 2018
Wow! Need windows and doors. Talk to Melody. What a pro. Thank you for saving me money and provid...
Wow! Need windows and doors. Talk to Melody. What a pro. Thank you for saving me money and providing great service.
by
Verified Purchase
Recommended
Aug 3, 2018
Betty was super helpful and gave me great information.
Betty was super helpful and gave me great information.
by
Verified Purchase
Recommended
Jul 15, 2018
Even though it was not her area to work in that day ,Sydney was very helpful, patient and kind. T...
Even though it was not her area to work in that day ,Sydney was very helpful, patient and kind. Thanks.
by
Verified Purchase
Recommended
Jul 5, 2018
Found what I needed and the employee was so much help. Also talked to several other employees a...
Found what I needed and the employee was so much help. Also talked to several other employees and they were very helpful too.
by
Verified Purchase
Recommended
Jun 28, 2018
the associates are helpful and friendly. I can generally find the products I need at Home Depot ...
the associates are helpful and friendly. I can generally find the products I need at Home Depot the garden department is my favorite place to get cheered up Iusually park at that end of lot so I can smell and view flowers on my way into the store
by
Verified Purchase
Recommended
Jun 22, 2018
The friendliest people I have ever met. Greeted first thing pointed in the right direction, found...
The friendliest people I have ever met. Greeted first thing pointed in the right direction, found everything I needed.
Shout out' s to Ms.Betty and Ms.Sue in the garden center.
Amazing job ladies!!!!
Found everything on my list, yard tools, grass seed, fertilizer.... everything!!
by
Verified Purchase
Recommended
Jun 11, 2018
Your clerks at customer service were very helpful and friendly and went the extra mile. Judy help...
Your clerks at customer service were very helpful and friendly and went the extra mile. Judy helped me find a much better choice of product and also less expensive. I am very happy with it and so glad I didn't get the first choice. I can't thank her enough!
by
Verified Purchase
Recommended
Jun 6, 2018
Customer service is normally pretty good at this store
Customer service is normally pretty good at this store
by
Verified Purchase
Recommended
Jun 2, 2018
The store is great, and the employees inside are very helpful, HOWEVER when you spend thousands o...
The store is great, and the employees inside are very helpful, HOWEVER when you spend thousands of dollars on appliances, dont buy into the "free delivery" crap. They dont show up, they damage products and THEY DONT EVEN LET YOU KNOW THEY ARE NOT DELIVERING. This is going to cost me hundreds of dollars for their screw ups simply because no one let me know what was going on. Corporate needs to pull their heads out of that hole and find a dependable delivery company or just take that option off the table all together.
by
Verified Purchase
Recommended
Jun 1, 2018
While the initial shopping experience was fine, I was told I could cancel the order for a refund,...
While the initial shopping experience was fine, I was told I could cancel the order for a refund, but when I attempted to do so it began a 6 day cycle of calling the store and the vendor with each saying "not me" when asked to cancel the order and issue refund. The store actually had the nerve to tell me to just refuse delivery of the item when it showed up! First of all, I am not going to take time off of work to meet a delivery guy for an order I am trying to cancel just to send them away. Second, why would they want to waste their employee's (or their vendor's employee's) time! I have been passed around for 6 full days now with no resolution. I finally got in touch with the vendor and was able to cancel the order but they said the store had to issue the refund. Called the store for at least the 10th time and nobody knew what to do. The employee I spoke with said he was working on it and would call me back, but I never received a call. And guess what? The delivery guy showed up at my house and was calling to see where I was, so I did have to send him back. This has seriously been the worst experience I have ever had with a retail establishment.
by
Verified Purchase
1 found this review helpful
May 31, 2018
Nice clean store. Very disappointed in no regular checkout lines open on several different visits.
Nice clean store. Very disappointed in no regular checkout lines open on several different visits.
by
Verified Purchase
Recommended
May 28, 2018
I would like to send a shout out to one of your Employees she is a sweet and respectful young lad...
I would like to send a shout out to one of your Employees she is a sweet and respectful young lady that helps customers. Kaycee Haines thank you .
by
Verified Purchase
Recommended
May 28, 2018
Recently purchased a grill. Great selection, service and helpful friendly staff.
Recently purchased a grill. Great selection, service and helpful friendly staff.
by
Verified Purchase
Recommended
May 25, 2018
The clerks were helpful and friendly the cashiers very helpful
The clerks were helpful and friendly the cashiers very helpful
by
Verified Purchase
Recommended
May 15, 2018
I needed to order cabinets. The MF store didn’t have one section(unit) I needed, but Bee Cave did...
I needed to order cabinets. The MF store didn’t have one section(unit) I needed, but Bee Cave did. Bee Cave was not helpful at all, but the MF store definitely was. They got the unit and it was packaged well and ready when I got to the store. These folks figured out how to HELP instead of saying “No” to customer service.
by
Verified Purchase
Recommended
May 10, 2018
store is excellent and employee friendly and helpful throughout the store
store is excellent and employee friendly and helpful throughout the store
by
Verified Purchase
Recommended
May 3, 2018
Friendly employees told me where to find the products I needed. There were ample choices to choos...
Friendly employees told me where to find the products I needed. There were ample choices to choose from and I easily checked myself out to save time, great shopping.
by
Verified Purchase
Recommended
Apr 16, 2018
I've been shopping there for years and usually find what I'm looking for.
I've been shopping there for years and usually find what I'm looking for.
by
Verified Purchase
Recommended
Apr 15, 2018
The store was tidy, even though they were very busy and the employees are always very friendly an...
The store was tidy, even though they were very busy and the employees are always very friendly and helpful
by
Verified Purchase
Recommended
Apr 9, 2018
This is my go to store for all things DIY, gardening or household supplies! The staff is super h...
This is my go to store for all things DIY, gardening or household supplies! The staff is super helpful and friendly. The store is always very clean and you are asked if you need assistance every time an employee passes you. I go shop in-store or order online for pickup at least once a month! I believe it's my favorite store in Marble Falls!!
by
Verified Purchase
Recommended
Apr 7, 2018
This store, despite the many requirements to keep in season items available, does a good job. I ...
This store, despite the many requirements to keep in season items available, does a good job. I can usually find an employee who can help me when I need advice, but this sometimes takes a little bit of time. Although I recognize employees may often be busy with tasks, their recognition of customers needing assistance and opening a conversation would be most welcomed.