Reviews for Merced #6618

I pretty much find what I am shopping for but if I can't find something a clerk will take me right to it when I ask them. I have always been able to find someone to help me. It was clean enough for me...cleaner than most big outlets. I'm a social person and I talk to all the clerks and they have always been friendly back to me.

Very good service and employee "Tigger" was very helpful

The store employees were very friendly and helpful. I love how this location is right off the freeway. Great shopping experience.

I live in Atwater, appx 5 miles north of Merced and I am very happy this store is easy to get to, right off the freeway!

They started to have some good employees then before. Customer service was horrible back then but I could tell they are changing that!! Im glad

Hello yes store always clean.all depot team are awesome friendly.kind.respecful. my favorite place to shop for any needs of my home.work and personal..

The store was dirty and hard to find help. The manager needs to do a better job managing the store and employees, not just sitting his or her a** in the office. Take responsibility of your employees. Seems like he or she doesn’t care. Until that is resolved I won’t be coming back.

Jose in flooring is the BEST. Knows the product, will help you with measurements, Not pushy, and helps you load your flooring in your car. Me and my sister really appreciate that. The cases are heavy and he was so courteous and kindhearted. We now look for him when we arrive, LOL SUCH A JEWEL

Associate in tool department very rude by throwing boxes to block aisle as we passed through didn't even ask if we needed his attitude made us feel not welcomed

Associates very helpful and kind.

The Pro Desk staff is knowledgeable and provides TOP NOTCH service. I would recommend working with the Pro Desk staff to everyone. Chris,Jessica and Lorena are excellent. Keep up the good work.

Customer Service needs an attitude check, or possibly a new job besides Home Depot! When you order something and it takes 3 months and they shipping you the wrong product!! That is just poor management!! I could go on!! But it’s not my job to tell Home Depot Merced Store needs better management. P.S. my rating is a minus 1 star!

Too many employees who can not assist due to their lack of knowledge. They have poor communication with other associates.

Store allows customers to enter store and shop not wearing a mask. This serious lack of safety starts with management according to employee who i told my concern and she said she was told not to try to enforce wearing a mask. Just not safe at homedepot.

merced home depot is not a safe place to shop. Many customers were NOT wearing a mask. Selfish and inconsiderate

Store is clean, I always find the material for every project and people there are happy to help!

easy to get what you need

Excellent customer service very friendly employees.

Overall, the store is well stocked, clean, easy to find items. Customer service needs improvement.

Good price when placing a large order but as usual, finding a knowledgeable employee to help you in a department is difficult.

Great selection, great layout and the employees are very knowledgeable and helpful.

Jonathon and Vincent have great customer service! They helped us when we were at our wits ends. If you ever need help, hit them up!!

I am very happy with each visit to store. Staff are very helpful and curtious every visit! Also The rigid tool line and husky customer service are so helpful with anything they have gone above to help compared to some situations I have had at times. Thank you!!!!

Helpful, friendly staff...

Some employees have not a sense of customer service. They should not be working at this store. Really bad attitude at this Merced Home Depot.

As a customer for many years I keep coming back for good prices on garden supplies, lumber for home projects, solar lights and house paint.

Products can be found easily . Assistance is available whenever you needed it. Helpful and friendly associates .

great help went on line for 15 mins . to find what i needed if you need to find something from home depot on line go to merced store and ask for Marissa at the return desk she will make it happen

Kacy runs an awsome store. Super pro desk employees lorina, chris, isabel alway very helpful . service dest the best Marissa super awsome. Cindy at the check out is super nice. Appliance Makala and Tanya. Really helpful . thats why i say one of the best store in merced ill literly go out of my way to shop here. Good job.

Only spent 15 minutes to pick up my order and Pete was very helpful to help me load my car!!!