#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(401)845-6202
Tool & Truck Rental(401)845-6208
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
878 West Main Rd
Middletown, RI 02842
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 389 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (389)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 389 reviews
Always find what I needed It's a great store.
Always find what I needed It's a great store.
by
  • Verified Purchase
  • Recommended
71 year old native recently had to do some home improvements , current technology for paints com...
71 year old native recently had to do some home improvements , current technology for paints completely new to me ; this place has some young guys working at their paint center , who are knowledgeable of current products , very good at customer service & explaining how things work now & enjoy their work [ 50+ years in hospitality , I know good customer relations when I see it ] . The other service , store wide that impresses me [ this is a huge store with almost anything you could need ] almost every employee I asked ; where I could find an item , knew where to send me . I also like that I could search company wide web site for an item & have it delivered to this store for me to pick up when convenient for me .
by
  • Verified Purchase
  • Recommended
We have redone kitchen cabinet doors and counter tops a few times in the past ten years. Kim and...
We have redone kitchen cabinet doors and counter tops a few times in the past ten years. Kim and Shayla are knowledgeable, helpful, and a pleasure to work with.
by
  • Verified Purchase
  • Recommended
PJ - Store Manager is completely USELESS and has no idea what the WARRANTY policy is in his own S...
PJ - Store Manager is completely USELESS and has no idea what the WARRANTY policy is in his own Store! COMPLETELY USELESS!!!
by
  • Verified Purchase
1 found this review helpful
STORE MANAGER PJ and ASSISTANT MANAGER REBECCA ARE USELESS! Complete useless!!! They can't read...
STORE MANAGER PJ and ASSISTANT MANAGER REBECCA ARE USELESS! Complete useless!!! They can't read English... and can't THINK for themselves! As a result of the experience with the Hot Water Warranty Issue, I CLOSED MY HOME DEPOT CREDIT CARD AFTER WALKING OUT OF THE STORE!... Will look into returning the NEW Water heater and purchase ELSEWHERE, AND LIMITING MY PURCHASING IN THE NEAR FUTURE!
by
  • Verified Purchase
This is a small and manageable store and usually a pleasure to shop in. Occasionally items can be...
This is a small and manageable store and usually a pleasure to shop in. Occasionally items can be out of stock I think due to the location and size. The staff is always polite and helpful and I certainly recommend it. Our recent problem with delivery is a bit of a fluke and, no doubt, due to the overwhelming nature of the global situation.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
See Christina in plants and garden she is a wonderful worker that demonstrates enthusiasm, cheerf...
See Christina in plants and garden she is a wonderful worker that demonstrates enthusiasm, cheerfulness, kindness, and a true desire to assist the customer!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Excellent friendly and helpful and knowledgeable staff and service. On sale items are always in ...
Excellent friendly and helpful and knowledgeable staff and service. On sale items are always in stock and easy to find. Quick check-outs, too!
by
  • Verified Purchase
  • Recommended
Nice clean store with super friendly employees!
Nice clean store with super friendly employees!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The staff are very helpful and the store is clean.
The staff are very helpful and the store is clean.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store was orderly. The employees were helpful and pleasant. I highly recomend the Middletown,...
The store was orderly. The employees were helpful and pleasant. I highly recomend the Middletown, RI location.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Im a bus operator by trade. But for some reason The Home Depot calls my name lol. Most of the wor...
Im a bus operator by trade. But for some reason The Home Depot calls my name lol. Most of the workers know me by name, I can spend hours in this Middletown location. I ask lots of question and they answer me or get back to me later with the answer of a project I’m trying to do. Happy client for sure!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is neat and clean. I frequent it often and am always happy with the cleanliness of the...
This store is neat and clean. I frequent it often and am always happy with the cleanliness of the store. Keep up the good work
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The employees here make this store a positive experience. Theresa knows me and my kids by name, ...
The employees here make this store a positive experience. Theresa knows me and my kids by name, Alice always takes the time to say hello, from the cashiers to managers everyone treats you like a friend and really wants to help. The people here are the only reason my girls 7 and 10 want to come to Home Depot with me. Who knew that a home improvement store could become a family destination. Almost always has what I need and when they don't they work super hard to help me find a substitute. Always a great experience at this store!
by
  • Verified Purchase
  • Recommended
I go to that home depot on my way to work in the morning there is no lines and employees are very...
I go to that home depot on my way to work in the morning there is no lines and employees are very helpful. The store always has everything I need. It very clean and I know where to find the things I need.
by
  • Verified Purchase
  • Recommended
Though relatively small when compared with other Home Depot stores, the staff is especially frien...
Though relatively small when compared with other Home Depot stores, the staff is especially friendly, knowledgeable, and they take whatever time you need to assist you.
by
  • Verified Purchase
  • Recommended
The best home depot stores. Super helpful from the Pro desk to the tool Rental department. Totaly...
The best home depot stores. Super helpful from the Pro desk to the tool Rental department. Totaly Professionals
by
  • Verified Purchase
  • Recommended
I needed to buy a new washer and dryer set and Pam from Appliances was able to answer all of my q...
I needed to buy a new washer and dryer set and Pam from Appliances was able to answer all of my questions and I could tell she knew what she was talking about! She was kind, funny, and pleasant to work with. She also was able to price match another store's sales, which saved me even more money.
by
  • Verified Purchase
  • Recommended
Sales people are courteous, knowledgeable and friendly.
Sales people are courteous, knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
The appliance (Shileah) was spectacular. Knowledgeable and helpful. Wow. We haven’t had this muc...
The appliance (Shileah) was spectacular. Knowledgeable and helpful. Wow. We haven’t had this much help from a Home Depot employee since kim in home decorating and counters. These girls are incredible.
by
  • Verified Purchase
  • Recommended
The associate that helped us was very helpful and knowledgeable of the product we were buying
The associate that helped us was very helpful and knowledgeable of the product we were buying
by
  • Verified Purchase
  • Recommended
Out of the 4 Home Depots in my area, this staff is the best. Everyone will go out of their way to...
Out of the 4 Home Depots in my area, this staff is the best. Everyone will go out of their way to make your shopping experience a great one. 2 people that stand out the most are Teresa (cashier) and Candy, (a manager). They both are a hoot! Always laughing and making you feel like family. I go out of my way to go to this store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
overall the store has decent people but the hiring staff wherever or whoever it is has something ...
overall the store has decent people but the hiring staff wherever or whoever it is has something to learn about communication with applicants. I would recommend this store to shop at but not to apply at.I applied there because the advertisement said Home Depot Middletown and someone said not that store, really frustrating and disappointing.
by
  • Verified Purchase
  • Recommended
If you need help with anything related to wood, woodwork, sand paper... look for Jeremy (man bun)...
If you need help with anything related to wood, woodwork, sand paper... look for Jeremy (man bun). Not only does he look like a survivor from the walking dead but his attitude and skills with a saw are that of a surgeon. Thanks Jeremy
by
  • Verified Purchase
  • Recommended
1 found this review helpful
thank you so much for getting new shopping carts when i said your old ones sucked in a survey-i w...
thank you so much for getting new shopping carts when i said your old ones sucked in a survey-i wish people would stop overloading them with heavy stuff. it kills the wheels.
by
  • Verified Purchase
  • Recommended
store is friendly and always a representative around to help
store is friendly and always a representative around to help
by
  • Verified Purchase
  • Recommended
I enjoyed the professional involvement from "Evan" who greeted me as I entered the Home Depot. He...
I enjoyed the professional involvement from "Evan" who greeted me as I entered the Home Depot. He immediately escorted me to the correct department and showed the various types of Carbon Monoxide Alarm systems, and introduced me to the gentleman who worked in this department. The questions I had brought with me- were thoroughly answered. I then completed my purchases with Evan- as cashier. Everything in the store was spotless, arranged intelligently, and the employees were so informative to me and to other customers too. I find it truly a pleasure to shop at Home Depot; and I love it- right down to the nail heads!
by
    • Recommended
    2 found this review helpful
    Outstanding and friendly service from the staff! Humungous selection or products and the best dea...
    Outstanding and friendly service from the staff! Humungous selection or products and the best deals on all name brands! Employees are all experts in one field or another! Love love love the garden area! And exceptionally curious to current and former military members! Love this place! Also clean and neatly organized in all areas, when there was a mess it was quickly cleaned up.
    by
    • Verified Purchase
    • Recommended
    Great service every time we come, in every department!
    Great service every time we come, in every department!
    by
    • Verified Purchase
    • Recommended
    Everything I'm looking for every time, and the staff is super-helpful.
    Everything I'm looking for every time, and the staff is super-helpful.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 389 reviews

    Nearby Stores

    Find Another Store

    1255 Ten Rod Road

    North Kingstown, RI 02852

    11.13 mi

    Pro Service Desk

    (401)267-7004

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    535 Grand Army Hwy

    Somerset, MA 02726

    15.48 mi

    Tool & Truck Rental

    (508)235-3090

    Pro Service Desk

    (508)235-3084

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 7:00pm

    80 Universal Blvd

    Warwick, RI 02886

    16.02 mi

    Pro Service Desk

    (401)827-4925

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm