#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)324-2364
Tool & Truck Rental(480)324-2370
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6708 E Mckellips Rd
Mesa, AZ 85215
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Customer Store Reviews

  • 4.7 out of 693 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (693)
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Showing 1-30 of 693 reviews
Cassandra immediately found the answer to my product location question and even told me which bay...
Cassandra immediately found the answer to my product location question and even told me which bay and aisle. I found what I needed quickly. She was cheerful and very willing to help
by
  • Verified Purchase
  • Recommended
There is nothing more frustrating than asking an assocoaite for help and they say they can't help...
There is nothing more frustrating than asking an assocoaite for help and they say they can't help you. The store at McKellips and Power rd in Mesa AZ has two associates that bent over backwards to assist me. A man name Larry and a female associate named Karen Andre were very impressive as well. I approached Larry with my problem and his reply was "If I can't help you, I will find someone who can" and he did just that. He led me to Karen Andre who got on the phone and solved my problem. My parts are on the way and I am a happy man.
by
  • Verified Purchase
  • Recommended
We find the employees friendly and very knowledgeable. Store is clean and orderly.
We find the employees friendly and very knowledgeable. Store is clean and orderly.
by
  • Verified Purchase
  • Recommended
Excellent experience in purchasing a new refrigerator … perfect fit Everyone was extremely friend...
Excellent experience in purchasing a new refrigerator … perfect fit Everyone was extremely friendly and helpful, also the delivery was first class. Thanks very much
by
  • Verified Purchase
  • Recommended
All went well in and out with all the stuff I needed, thanks Home Depot. Mikey
All went well in and out with all the stuff I needed, thanks Home Depot. Mikey
by
  • Verified Purchase
  • Recommended
Always friendly staff. Willing to take the time to answer questions and or suggest alternatives. ...
Always friendly staff. Willing to take the time to answer questions and or suggest alternatives. Never a line at checkout.
by
  • Verified Purchase
  • Recommended
Earlier this summer I had purchased a hummingbird wind chime at the Mesa Home Depot. At the end ...
Earlier this summer I had purchased a hummingbird wind chime at the Mesa Home Depot. At the end of summer I went back to purchase a second one. There were no more in the store. Store Manager Matt Jensen and District Manager Clay started a search on my behalf. I really did not expect to hear back from them. However a day or so later, I received a text from Store Manager Matt telling me he had located the wind chimes I was looking for in another store and he was going to pick them up and bring them back to his store. What wonderful customer service. They definintely went beyond the extra mile for me and I felt like I was the only customer they were serving that day even though I got the definite impression they go the extra mile for all their customers. Thank you guys for making me a very satisfied customer, I won't forget this experience.
by
  • Verified Purchase
  • Recommended
I must say this store is by far the best of the best HD'S around. Everyone smiles and SO HELPFUL!...
I must say this store is by far the best of the best HD'S around. Everyone smiles and SO HELPFUL! Usually you hear a little negative.. but not this store. some ex-coworkers transferred to this store and they elaborate on their happiness and satisfaction. The paint dept. has put up with my knowledge and always worked with me to get that color "just right" they are great, esp. the young lady who takes all the negative from some customers, and always with a smile! Thank You!
by
  • Verified Purchase
  • Recommended
I often go to the HD store on Crismon which is OK but for some reason the staff at Mckellips stor...
I often go to the HD store on Crismon which is OK but for some reason the staff at Mckellips store is just more personal and helpful, they must have a good manager who lets the employees shine. I have no idea but this is by far my favorite store,
by
  • Verified Purchase
  • Recommended
clean , safe, organized.
clean , safe, organized.
by
  • Verified Purchase
  • Recommended
Quick & easy, in & out with every item I needed!
Quick & easy, in & out with every item I needed!
by
  • Verified Purchase
  • Recommended
I have frequented this store more than one in Chandler on Chandler Blvd because this one is clean...
I have frequented this store more than one in Chandler on Chandler Blvd because this one is clean well supplied friendly and very helpful. Thank you N Mesa Home Depot
by
  • Verified Purchase
  • Recommended
You will actually get customer service at this store. Employees are friendly and helpful. Highl...
You will actually get customer service at this store. Employees are friendly and helpful. Highly recommended.
by
  • Verified Purchase
  • Recommended
The employees were very helpful and knowledgeable about many projects that we do.. If they don’t ...
The employees were very helpful and knowledgeable about many projects that we do.. If they don’t know the area, they find someone in store that does..
by
  • Verified Purchase
  • Recommended
This store has the friendliest staff of all the home improvement store we have ever shopped at in...
This store has the friendliest staff of all the home improvement store we have ever shopped at in the Valley. Thet are very knowledgable of the products and where everything is located. You don't have to ask for help, they ask if they can help you.
by
  • Verified Purchase
  • Recommended
Every person in the store is friendly and helpful. Two associates did an outstanding job in prov...
Every person in the store is friendly and helpful. Two associates did an outstanding job in providing exceptional service. Karen (appliance/kitchen design) was very helpful in saving a refrigerator box for me. The box was needed as a prop for an elementary school project and was just perfect. Karen stayed in contact with me to assure I could come by and pick it up. Sara (kitchen design) took the time to identify the right part for a cabinet drawer repair, printed a copy to order online and was polite and professional. Very thankful.
by
  • Verified Purchase
  • Recommended
I posted an overall rating and that's all I'm going to say.
I posted an overall rating and that's all I'm going to say.
by
  • Verified Purchase
  • Recommended
I needed to purchase a refrigerator and wasn't sure if it would fit in my car. Josh took the tim...
I needed to purchase a refrigerator and wasn't sure if it would fit in my car. Josh took the time to go to my car and make sure it would fit. Very helpful and kind. When I returned to the store to make an additional purchase he noticed I was back and asked how things went getting it home. When I had a concern he checked his computer to see if there were any review on my situation.He made sure I was happy with my purchase.
by
  • Verified Purchase
  • Recommended
Everybody in the garden center especially Rocky were so helpful and knowledgeable about gardening...
Everybody in the garden center especially Rocky were so helpful and knowledgeable about gardening! I was really nervous to plant cactus for my first time and they were all very helpful! I really like this store!
by
  • Verified Purchase
  • Recommended
Amazingly helpful staff and on the rare occasion something is not in stock or something that they...
Amazingly helpful staff and on the rare occasion something is not in stock or something that they don’t carry they always help me out with a solution.
by
  • Verified Purchase
  • Recommended
Always satisfied shopping here. Jeweliana was awesome, very helpful!
Always satisfied shopping here. Jeweliana was awesome, very helpful!
by
  • Verified Purchase
  • Recommended
Manager Vickki Walsh to care of a problem we were having with Ryobi washer. We had been trying t...
Manager Vickki Walsh to care of a problem we were having with Ryobi washer. We had been trying to deal with the Ryobi warranty office to no avail. She and cashier Lisa took good care of us.
by
  • Verified Purchase
  • Recommended
Everybody was very helpful and friendly helped me locate what I needed and I was on my way. Dan a...
Everybody was very helpful and friendly helped me locate what I needed and I was on my way. Dan and tom at pro desk are always helpful and Felicia in hardware
by
  • Verified Purchase
  • Recommended
This is the best Home Depot! The store is organized and well stocked… I find that in this store t...
This is the best Home Depot! The store is organized and well stocked… I find that in this store the employees really work hard and CARE that you find everything that you’re looking for and also offer suggestions on projects and purchases. I think management at this store sets the tone…
by
  • Verified Purchase
  • Recommended
Most of the employees are very friendly and helpful. Love the ones who go above and beyond.
Most of the employees are very friendly and helpful. Love the ones who go above and beyond.
by
  • Verified Purchase
  • Recommended
VERY CLEAN , FRIENDLY CLERKS. GREG, (THE PULLER GUY) WAS VERY HELPFUL ANSWERING SOME QUESTIONS ON...
VERY CLEAN , FRIENDLY CLERKS. GREG, (THE PULLER GUY) WAS VERY HELPFUL ANSWERING SOME QUESTIONS ON A MILWAKEE POWER TOOLS .
by
  • Verified Purchase
  • Recommended
great customer service and very knowledgeable paint associates.
great customer service and very knowledgeable paint associates.
by
  • Verified Purchase
  • Recommended
As usual I was able to easily find what I needed, even though they had re-arranged the store a li...
As usual I was able to easily find what I needed, even though they had re-arranged the store a little. Maureen at checkout (garden) was very nice and fast.
by
  • Verified Purchase
  • Recommended
Had a great shopping experience a young man named Cody in garden was very helpful!
Had a great shopping experience a young man named Cody in garden was very helpful!
by
  • Verified Purchase
  • Recommended
Some of the changes in the store RE: product rearrangement makes shopping very convenient. Being ...
Some of the changes in the store RE: product rearrangement makes shopping very convenient. Being a frequent flyer female with snow white hair I now notice more of the associates acknowledges me even if I don't ask or need assistance. That says a lot for #0406 !
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 693 reviews

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