#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)962-0902
Tool & Truck Rental(760)962-0908
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15655 Roy Roger Drive
Victorville, CA 92394
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Customer Store Reviews

  • 4.7 out of 391 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Stephanie
I just left Home Depot and had the greatest shopping/checkout experience of my life.:-) I only purchase a specialty item (so glad they had plenty) Upon checkout, Stephanie was the greatest. I can’t comment on all her greatness. Let just say: “Stephanie should be CSR with her type of service and professionalism!!!” Go Stephanie!!!
by
    • Recommended
    I love home depot the best place to find all your needs
    I always shopping easy to find all your needs
    by
      • Recommended
      Helpful employees!
      We called first thing in the morning to ask about shiplap. We needed to know if they had a specific size, so we knew to bring our truck alone or with the trailer attached. Harrison answered the phone for the lumber department and was extremely thorough in helping us. Once we arrived at the store, he found us in the aisle and helped us load a large amount onto our cart. Most of our experiences here have been subpar but professional. But today, Harrison really made our visit helpful and great! At checkout, we met Adrian who was really friendly, professional, and helpful!
      by
        • Recommended
        Great store
        I personally shop a lot and this is the best home Depot honestly I can find anywhere.
        by
          Great store
          Best home Depot in the high desert and all around hands down nobody else can beat the Roy Rogers home Depot friendly staff and services I've been coming here for years every other home Depot has nothing on the Roy Rogers One.
          by
            Employees are too busy gossiping
            I went to return a item I bought and it took 5 minutes to get help because the employees were too busy on there phones it’s not till the greeter told them I was waiting
            by
              Great customer service
              Cynthia, cashier-Tyrcyn in paint-Isaac in lumber were all friendly and a tremendously help.
              by
                Great store!
                This is the Home Depot I usually got and have never had a bad experience there.
                by
                  • Recommended
                  Great Employee
                  Amari makes me feel special every time I shop at Home Depot. This time I bought lock for my exterior garage door
                  by
                    Really helpful
                    Everyone her was really polite and ready to help me I come here quite often and have always been treated good
                    by
                      • Recommended
                      Awesome Associates
                      Surprised that sealant was not in the area with the faucet I purchased, but was quickly directed by associate exactly where to go.
                      by
                        • Recommended
                        Awesome
                        The store was very clean. The employees go above and beyond for their customers. I enjoy shopping at this Home Depot because they are always fully stocked and the staff are very friendly. The location is great too.
                        by
                          • Recommended
                          Employees are very polite and helpful. They like to assist customers since they always seem to fi...
                          Employees are very polite and helpful. They like to assist customers since they always seem to find a way to me when I'm at this store. Luckily they always seem to show up whenever I need their help.
                          by
                          • Verified Purchase
                          • Recommended
                          1000% improvement in customer service! Bryan was the best In customer service…helped us in severa...
                          1000% improvement in customer service! Bryan was the best In customer service…helped us in several departments…available and polite. Sabine checked us out in the garden center…very kind and personable!
                          by
                          • Verified Purchase
                          • Recommended
                          The customer service provided to me by Home Depot employee Ashley (working returns on 6/23 at 11:...
                          The customer service provided to me by Home Depot employee Ashley (working returns on 6/23 at 11:12 AM) was terrible. Bad customer service and not friendly at all.
                          by
                          • Verified Purchase
                          Great place, I shop here almost everyday. Employees are nice but they are busy. Allot of dumb pe...
                          Great place, I shop here almost everyday. Employees are nice but they are busy. Allot of dumb people come here also and it makes the experience awful. Not home depots fault. The service desk: It takes a good 10 minutes to get help. Usually the person in front of me wants miracles done and wastes everybody's time. They need more workers there. Overall my shopping experience is great and I don't get harassed when I'm shopping. Prices needs work. I bought 2 2x4s around $20. I was afraid to cut it cause it was so expensive.
                          by
                          • Verified Purchase
                          • Recommended
                          I love the robotic nature inside the Home Depot in Victorville. Every store employee stops and a...
                          I love the robotic nature inside the Home Depot in Victorville. Every store employee stops and answer your questions, even when they are assisting other customers.
                          by
                          • Verified Purchase
                          • Recommended
                          They give off good vibes
                          They give off good vibes
                          by
                          • Verified Purchase
                          • Recommended
                          Mellissa the cashier at the pickup order section department...EXCELLENT, FRIENDLY, COURTESIE pers...
                          Mellissa the cashier at the pickup order section department...EXCELLENT, FRIENDLY, COURTESIE person.
                          by
                          • Verified Purchase
                          • Recommended
                          Miss Deana great service made my day. Thank you
                          Miss Deana great service made my day. Thank you
                          by
                          • Verified Purchase
                          • Recommended
                          The staff was very friendly and helpful.
                          The staff was very friendly and helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          Excellent service, knowledgeable people and was able to get in and out fast.
                          Excellent service, knowledgeable people and was able to get in and out fast.
                          by
                          • Verified Purchase
                          • Recommended
                          Very friendly I will return
                          Very friendly I will return
                          by
                          • Verified Purchase
                          • Recommended
                          The garden section has very helpful staff, very knowledgeable. The paint section needs more staff...
                          The garden section has very helpful staff, very knowledgeable. The paint section needs more staff who are ready to help, and patient.
                          by
                          • Verified Purchase
                          • Recommended
                          Great customer service in paint department
                          Great customer service in paint department
                          by
                          • Verified Purchase
                          • Recommended
                          Amazing! So many helpful smiling store personnel! What a great experience we just had!
                          Amazing! So many helpful smiling store personnel! What a great experience we just had!
                          by
                          • Verified Purchase
                          • Recommended
                          George helped us and went above our expectations. Thank you so much. :)
                          George helped us and went above our expectations. Thank you so much. :)
                          by
                          • Verified Purchase
                          • Recommended
                          Home Depot needs to provide a buzzer at end of sections to procure assistance, which would also h...
                          Home Depot needs to provide a buzzer at end of sections to procure assistance, which would also help senior citizens walking around attempting to find help.
                          by
                          • Verified Purchase
                          • Recommended
                          I am very happy with the great customer service experience I had. JD Millwork and Patti Farinelli...
                          I am very happy with the great customer service experience I had. JD Millwork and Patti Farinelli were great and made my experience just great.
                          by
                          • Verified Purchase
                          • Recommended
                          Very POOR customer service! Cash registers available with NO cashiers working. Long lines!! Only ...
                          Very POOR customer service! Cash registers available with NO cashiers working. Long lines!! Only the garden section seems to value customers. Grade= BELOW 1 star.
                          by
                          • Verified Purchase
                          Showing 1-30 of 391 reviews

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