#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)532-8962
Tool & Truck Rental(530)532-8968
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2150 3rd Street
Oroville, CA 95965
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Customer Store Reviews

  • 4.8 out of 443 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (443)
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Showing 1-30 of 443 reviews
Stephanie and Erica are the best at the Pro Desk, Always friendly and very very helpful they go a...
Stephanie and Erica are the best at the Pro Desk, Always friendly and very very helpful they go above and beyond to help.
by
  • Verified Purchase
  • Recommended
Just keeps getting better - new tool rental dept and more self check-out registers. Keep it up HD!
Just keeps getting better - new tool rental dept and more self check-out registers. Keep it up HD!
by
  • Verified Purchase
  • Recommended
Friendly staff, great selection
Friendly staff, great selection
by
  • Verified Purchase
  • Recommended
My favorite store. They have everything you need for home improvement. The store is always clean...
My favorite store. They have everything you need for home improvement. The store is always clean and everyone is friendly and helpful.
by
  • Verified Purchase
  • Recommended
In Oroville, I have helped other customers load their concrete and lumber and often get help fro...
In Oroville, I have helped other customers load their concrete and lumber and often get help from other customers myself. I think we all do this because it is easier then looking for or paging and waiting for a employee to help load up in the store and into the truck.
by
  • Verified Purchase
  • Recommended
Employees there were consistent and accurate with full knowledge of products and helpful in findi...
Employees there were consistent and accurate with full knowledge of products and helpful in finding exactly what we needed that I could not find in any other store around the area......same time making us feel very comfortable and were not annoyed by our many questions as other places have made us feel,I highly recommend this store......
by
  • Verified Purchase
  • Recommended
The service offered by the Associates/Staff at The Oroville, CA Home Depot is a breath of fresh a...
The service offered by the Associates/Staff at The Oroville, CA Home Depot is a breath of fresh air when compared to the trend in today's business culture that seems to advise that providing less or "No Customer Service" is more profitable. The welcoming greeting, professionalism, and extraordinary product knowledge of the staff at this Home Depot is extraordinary. Their assistance and willingness to go with the customer to locate products is especially notable. Home Depots are huge and have an extremely large inventory with a lot of choices to select from.
by
  • Verified Purchase
  • Recommended
This home depot is always clean, easy parking, and the employees are always nice and willing to h...
This home depot is always clean, easy parking, and the employees are always nice and willing to help as needed.
by
  • Verified Purchase
  • Recommended
Great store clean and friendly employees I always get help there when needed
Great store clean and friendly employees I always get help there when needed
by
  • Verified Purchase
  • Recommended
I have enjoyed my shopping experiences here since the store opened. I have gotten to know a numbe...
I have enjoyed my shopping experiences here since the store opened. I have gotten to know a number of the employees and their help is always appreciated. Whenever I have been in need of a specific item or I'm trying to fabricate a solution, their help and ideas towards the solution have consistently benefitted my project. On occasion they have even directed me to another local business who could possibly provide me with the correct part or best solution. The ProDesk as been immensely helpful in many of my projects, both assisting on ordering of products but also in the deciding and selection of the needed materials.
by
  • Verified Purchase
  • Recommended
Location excellent including prices & discounts.
Location excellent including prices & discounts.
by
  • Verified Purchase
  • Recommended
All around great to shop, customer service, friendly
All around great to shop, customer service, friendly
by
  • Verified Purchase
  • Recommended
Out of all Home Depot stores I have been in and as a former employee of Home Depot managing the L...
Out of all Home Depot stores I have been in and as a former employee of Home Depot managing the Lighting and Electrical Dept. I can firmly state that this store is extraordinary in every way. The employees are friendly and obviously happy and there are enough of them working that they are easy to find. Some Home Depot stores have so few employees working that they are far too busy stocking shelves to help the customers.
by
  • Verified Purchase
  • Recommended
All departments have employees that are very knowledgeable, friendly and have a sincere interest ...
All departments have employees that are very knowledgeable, friendly and have a sincere interest of helping you get the right product for your project.
by
  • Verified Purchase
  • Recommended
Very helpful folks like Jose and the folks in plumbing and Susan and Connie at the registers!
Very helpful folks like Jose and the folks in plumbing and Susan and Connie at the registers!
by
  • Verified Purchase
Great plumbing section guys with excellent advice!thank you!!
Great plumbing section guys with excellent advice!thank you!!
by
  • Verified Purchase
  • Recommended
Home Depot employees have always been helpful and the store has the products that I go there for.
Home Depot employees have always been helpful and the store has the products that I go there for.
by
  • Verified Purchase
  • Recommended
Maria at customer is great. If you have an issue or just need help, we recommend having Maria at ...
Maria at customer is great. If you have an issue or just need help, we recommend having Maria at customer service assist you.
by
  • Verified Purchase
  • Recommended
Connie the cashier particularly helpful. JJ- helped get my product when another employee mistaken...
Connie the cashier particularly helpful. JJ- helped get my product when another employee mistakenly said they did not have it. He went the extra mile.
by
  • Verified Purchase
  • Recommended
Very nice and helpful associates. Clean and lots of merchandise. Plenty of cashiers short waiting...
Very nice and helpful associates. Clean and lots of merchandise. Plenty of cashiers short waiting time.
by
  • Verified Purchase
  • Recommended
I'm a novice when it comes to home repairs and the like. I've visited this store at least half a ...
I'm a novice when it comes to home repairs and the like. I've visited this store at least half a dozen times and the staff has always helped me out. They recommend products to use and tell how to do it. If the person I first talk to doesn't know what I need, they actually walk me to a person who does! I love this store and the employees!
by
  • Verified Purchase
  • Recommended
We found what we were looking for and more that we wanted. The customer assistance Jace offered w...
We found what we were looking for and more that we wanted. The customer assistance Jace offered was just what we needed.
by
  • Verified Purchase
  • Recommended
New manager is doing a great job. This store suck two years ago
New manager is doing a great job. This store suck two years ago
by
  • Verified Purchase
  • Recommended
Jennifer in Appliance department was amazing. she took the time to help me find Exactly what I...
Jennifer in Appliance department was amazing. she took the time to help me find Exactly what I wanted. She is a great example of what customer service is about. I was talking about her with my employees, and they knew who I was talking about. Jennifer thank you for making my day.
by
  • Verified Purchase
  • Recommended
Great Service!
Great Service!
by
  • Verified Purchase
  • Recommended
Home Depot has the best customer service.Employees are professional knowledgeable personable and ...
Home Depot has the best customer service.Employees are professional knowledgeable personable and provided excellent assistance .
by
  • Verified Purchase
  • Recommended
As General Contractors and property/rental owners we are so happy to have Home Depot in our town ...
As General Contractors and property/rental owners we are so happy to have Home Depot in our town with the excellent selection of tools, building materials and household goods. Staff is friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Paint department is always friendly and knowledgeable. Very impressed with their attitudes and at...
Paint department is always friendly and knowledgeable. Very impressed with their attitudes and attention to detail.
by
  • Verified Purchase
  • Recommended
Clean store and helpful people.
Clean store and helpful people.
by
  • Verified Purchase
  • Recommended
the obvious thing that comes to mind that has been problematic at times, is the exit options leav...
the obvious thing that comes to mind that has been problematic at times, is the exit options leaving the check out area. the exit flow spills out right into the material loading section for trucks and trucks with trailers making it a difficult maze at times. periodically it gets to be a big hassle and there are exit doors that could be used as a safer route around this congestion problem. this store prefers blocking those doors with outdoor goods and taking this option away. PS i really do like the store just.....
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 443 reviews

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