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Filter Reviews By:Rating, Profile, Gender, Age (535)
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Showing 1-30 of 535 reviews
Nov 13, 2022
Old good
Very good person .excellent
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Recommended
Mar 15, 2024
Love this stire
You get in and out fairly quickly and they are well sticked
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Recommended
Mar 6, 2024
Want a specific item? Just in and out. Nothing more
Just get what you need and go. Forget questions, just get item wait in line for at least 30 minutes if your lucky and go.
Or just simply go to another store and avoid all
by
Mar 5, 2024
Store and Service
Store was organized and clean. Andy provided the best customer service that I have received in a very long time from many experiences.
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Recommended
Feb 23, 2024
Great customer service
Alicia and Asi, from customer service, were great helping me with my online pick up order. They walked me through the steps on how to order it online and wait for it to process in order to receive the product. Would highly recommended this store to friends.
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Recommended
Feb 18, 2024
Good
We bought refrigerator Diswaser hot and cold water Dispenser tank morning Arbor single faucet pulldown sprayer touchless
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Recommended
Feb 18, 2024
Best Home Depot in Passaic County
This store has come a long way. Employees are staffed in each department at least two per department and the manager Abe is one of the hardest working employees in the store so I’m sure that motivates others to work just as hard. This store is now my favorite store to come too.
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Recommended
Feb 14, 2024
Customer service
Gloria and Valerie were amazing in helping with customer swrvice.
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Recommended
Nov 26, 2023
Very organized for shoppers, especially this time of the year!
We purchased our first artificial Christmas tree! It’s perfect! The staff was extremely extremely helpful and friendly.
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Recommended
Nov 3, 2023
Tony who works in door department need a raise, asap
I have been coming to home depot over the last couple of months, Tony has been helping me since the first day, it doesn’t matter which department he works for, he would help everywhere. he needs recognition by the management.
by
Oct 26, 2023
Kheila and Marsha is the all star duo.
My order was a complex situation and Marsha was very patient and when Kheila came in to help she was just and kind and patient. I wanted them deal with other customers and I tell you they are amazing.
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Recommended
Sep 23, 2023
GREAT CUSTOMER SERVICE
I needed a specific bulb today that wasn't in stock. An employee named Tim helped me by recommending a different bulb which worked exactly as he said it would. I was very happy with the help I received and my purchase.
by
Sep 22, 2023
Great service, great features and merchandize.
We were very happy that we found a patio set table that was really hard to find elsewhere, my favorite neighborhood store.
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Recommended
Sep 4, 2023
A good store with a great crew!
A great team of people that not only try to help customers but also each other. Employees that are comfortable with each other and happy getting things done give me a sense of belonging. Nothing more important than knowing I can visit this store and feel welcome and there is always someone looking to help. Thank you for being the best!
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Recommended
Aug 14, 2023
Great Customer Service!
The reps were helpful and the Cashier (Tracy) was pleasant!
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Recommended
Jul 23, 2023
Excellent Customer Support
I purchased many items and our cashier was excellent!
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Recommended
Jul 11, 2023
Stay away!
If you’re in need of pipe fittings or specific electrical wiring parts, save yourself some time and go to a different Home Depot. What’s the website states to be in stock often is not, the bins are disorganized and often contain parts other than what the box indicates. Several recent trips there have been an exercise in futility.
by
May 16, 2023
Veterans Discount
You can no longer just show your military ID and get the discount. There is a new policy where you have to apply online. It is a very complicated procedure, and I could not do it. Sad to see that Home Depot is making it more difficult for senior citizens veterans to get the 10 % discount.
by
Apr 25, 2023
Felizcia from Millwork is a true professional!
Help like we received from Felizcia was second to none! She helped us with our new construction (ordered windows and doors) and saved us quite a bit in the process. She’s patient and truly knowledgeable in this department! Promote now!!!
by
DIY
Recommended
Apr 23, 2023
Professionalism & Exceptional Customer Experience
This is one of the most efficient and well-trained Home Depot location. The associates are knowledgeable and are always willing to help. Kasheba provided too-notch customer care.
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Recommended
Apr 16, 2023
Great, knowledgeable help
This store is well organized, and has plenty of staff to help you. Their checkout process is well run, so a big line at checkout moves very quickly.
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Recommended
Feb 28, 2023
Horrible experience
Two different employees refused to help me find what I needed. Seriously.
by
Dec 5, 2022
Wowpwoow
Flawless execution and wonderful people
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Recommended
Oct 4, 2022
Quick and easy
I purchased a sump pump and installed it in less than one half hour. Clear and easy directions.
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Recommended
Sep 22, 2022
Felizcia in Millwork Makes the Store Great!!!
We regularly buy products from numerous businesses around NJ. Felicia in the Paterson HD makes every other trades and customer service professional look ridiculous. Whoever is processing payroll in the Paterson HD should be putting a whole lot more money in Felizcia's check!!!!
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Recommended
Aug 7, 2022
Very Helpful
I went today and found everyone very courteous and very helpful.
by
Recommended
Jul 29, 2022
unfriendly crew
product was ok. The crew was very unfriendly and could care less about the customer. I will never shop here again
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Jun 26, 2022
its ok
this location at times is lacking courtesy and helpful associates. Merchandize is not always available
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Recommended
Jun 11, 2022
Key guy walked out
Horrible customer service
Tried to get copies of keys
Guy walked out knowing I was waiting.
Cashier suggested I use the self serve machine.
Never again-there are better stores
by
Jun 11, 2022
Unprofessional encounter with a supervisor
Cutter spray sale ad was in full display as $5 from $8.97 but rung up as full price. The cashier called to get confirmation, but it was not confirmed. I spoke with the supervisor Abe regarding the sale price. He chose not to address the lack of accountability on the display of incorrect information of store product but chose to attack and belittle me. His statement was "If I had read the sign, I would have notice that it was expired, and I will not honor it." He also continued to say that it's happens that sale prices are displayed after sale ends.