#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(973)569-2062
Tool & Truck Rental(973)569-2060
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
75 Mclean Blvd
Paterson, NJ 07514
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 535 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (535)
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Showing 1-30 of 535 reviews
Old good
Very good person .excellent
by
    • Recommended
    Love this stire
    You get in and out fairly quickly and they are well sticked
    by
      • Recommended
      Want a specific item? Just in and out. Nothing more
      Just get what you need and go. Forget questions, just get item wait in line for at least 30 minutes if your lucky and go. Or just simply go to another store and avoid all
      by
        Store and Service
        Store was organized and clean. Andy provided the best customer service that I have received in a very long time from many experiences.
        by
          • Recommended
          Great customer service
          Alicia and Asi, from customer service, were great helping me with my online pick up order. They walked me through the steps on how to order it online and wait for it to process in order to receive the product. Would highly recommended this store to friends.
          by
            • Recommended
            Good
            We bought refrigerator Diswaser hot and cold water Dispenser tank morning Arbor single faucet pulldown sprayer touchless
            by
              • Recommended
              Best Home Depot in Passaic County
              This store has come a long way. Employees are staffed in each department at least two per department and the manager Abe is one of the hardest working employees in the store so I’m sure that motivates others to work just as hard. This store is now my favorite store to come too.
              by
                • Recommended
                Customer service
                Gloria and Valerie were amazing in helping with customer swrvice.
                by
                  • Recommended
                  Very organized for shoppers, especially this time of the year!
                  We purchased our first artificial Christmas tree! It’s perfect! The staff was extremely extremely helpful and friendly.
                  by
                    • Recommended
                    Tony who works in door department need a raise, asap
                    I have been coming to home depot over the last couple of months, Tony has been helping me since the first day, it doesn’t matter which department he works for, he would help everywhere. he needs recognition by the management.
                    by
                      Kheila and Marsha is the all star duo.
                      My order was a complex situation and Marsha was very patient and when Kheila came in to help she was just and kind and patient. I wanted them deal with other customers and I tell you they are amazing.
                      by
                        • Recommended
                        GREAT CUSTOMER SERVICE
                        I needed a specific bulb today that wasn't in stock. An employee named Tim helped me by recommending a different bulb which worked exactly as he said it would. I was very happy with the help I received and my purchase.
                        by
                          Great service, great features and merchandize.
                          We were very happy that we found a patio set table that was really hard to find elsewhere, my favorite neighborhood store.
                          by
                            • Recommended
                            A good store with a great crew!
                            A great team of people that not only try to help customers but also each other. Employees that are comfortable with each other and happy getting things done give me a sense of belonging. Nothing more important than knowing I can visit this store and feel welcome and there is always someone looking to help. Thank you for being the best!
                            by
                              • Recommended
                              Great Customer Service!
                              The reps were helpful and the Cashier (Tracy) was pleasant!
                              by
                                • Recommended
                                Excellent Customer Support
                                I purchased many items and our cashier was excellent!
                                by
                                  • Recommended
                                  Stay away!
                                  If you’re in need of pipe fittings or specific electrical wiring parts, save yourself some time and go to a different Home Depot. What’s the website states to be in stock often is not, the bins are disorganized and often contain parts other than what the box indicates. Several recent trips there have been an exercise in futility.
                                  by
                                    Veterans Discount
                                    You can no longer just show your military ID and get the discount. There is a new policy where you have to apply online. It is a very complicated procedure, and I could not do it. Sad to see that Home Depot is making it more difficult for senior citizens veterans to get the 10 % discount.
                                    by
                                      Felizcia from Millwork is a true professional!
                                      Help like we received from Felizcia was second to none! She helped us with our new construction (ordered windows and doors) and saved us quite a bit in the process. She’s patient and truly knowledgeable in this department! Promote now!!!
                                      by
                                      • DIY
                                      • Recommended
                                      Professionalism & Exceptional Customer Experience
                                      This is one of the most efficient and well-trained Home Depot location. The associates are knowledgeable and are always willing to help. Kasheba provided too-notch customer care.
                                      by
                                        • Recommended
                                        Great, knowledgeable help
                                        This store is well organized, and has plenty of staff to help you. Their checkout process is well run, so a big line at checkout moves very quickly.
                                        by
                                          • Recommended
                                          Horrible experience
                                          Two different employees refused to help me find what I needed. Seriously.
                                          by
                                            Wowpwoow
                                            Flawless execution and wonderful people
                                            by
                                              • Recommended
                                              Quick and easy
                                              I purchased a sump pump and installed it in less than one half hour. Clear and easy directions.
                                              by
                                                • Recommended
                                                Felizcia in Millwork Makes the Store Great!!!
                                                We regularly buy products from numerous businesses around NJ. Felicia in the Paterson HD makes every other trades and customer service professional look ridiculous. Whoever is processing payroll in the Paterson HD should be putting a whole lot more money in Felizcia's check!!!!
                                                by
                                                  • Recommended
                                                  Very Helpful
                                                  I went today and found everyone very courteous and very helpful.
                                                  by
                                                    • Recommended
                                                    unfriendly crew
                                                    product was ok. The crew was very unfriendly and could care less about the customer. I will never shop here again
                                                    by
                                                      its ok
                                                      this location at times is lacking courtesy and helpful associates. Merchandize is not always available
                                                      by
                                                        • Recommended
                                                        Key guy walked out
                                                        Horrible customer service Tried to get copies of keys Guy walked out knowing I was waiting. Cashier suggested I use the self serve machine. Never again-there are better stores
                                                        by
                                                          Unprofessional encounter with a supervisor
                                                          Cutter spray sale ad was in full display as $5 from $8.97 but rung up as full price. The cashier called to get confirmation, but it was not confirmed. I spoke with the supervisor Abe regarding the sale price. He chose not to address the lack of accountability on the display of incorrect information of store product but chose to attack and belittle me. His statement was "If I had read the sign, I would have notice that it was expired, and I will not honor it." He also continued to say that it's happens that sale prices are displayed after sale ends.
                                                          by
                                                            Showing 1-30 of 535 reviews

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