#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(217)228-3302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5432 Broadway St
Quincy, IL 62305
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 347 reviews
97%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (347)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 347 reviews
Good store. Always clean and have what I want for the right price.
Good store. Always clean and have what I want for the right price.
by
  • Verified Purchase
  • Recommended
received prompt assistance and the salesperson was very knowledgeable and thorough with informati...
received prompt assistance and the salesperson was very knowledgeable and thorough with information about the appliances we purchase.
by
  • Verified Purchase
  • Recommended
Good store with good employees. The return policy is no problem.
Good store with good employees. The return policy is no problem.
by
  • Verified Purchase
  • Recommended
Excellent Slater did a awesome job
Excellent Slater did a awesome job
by
  • Verified Purchase
  • Recommended
Great store. Clean and tidy. Had what I went in for, as always.
Great store. Clean and tidy. Had what I went in for, as always.
by
  • Verified Purchase
  • Recommended
I found what I was looking for easily. There was assistance if I had needed it. The store was cle...
I found what I was looking for easily. There was assistance if I had needed it. The store was clean. The associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
I have always found the Quincy, IL, store to have very friendly and helpful workers at various sp...
I have always found the Quincy, IL, store to have very friendly and helpful workers at various spots in the store. The store is always very clean and organized.
by
  • Verified Purchase
  • Recommended
All of the employees I had contact with were very friendly and helpful.
All of the employees I had contact with were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
I find my self at Home in this store,HD has been a part of my life growing up.i can get in and ou...
I find my self at Home in this store,HD has been a part of my life growing up.i can get in and out because i know where everything is--time is money--they dont change isles and locations around like other stores..i cant stand it when you go into a store and they moved stuff,make you look for it to sell more things,doent work on me.Good store,good people,good products - i will keep coming back
by
  • Verified Purchase
  • Recommended
We had a Blind Korean War Veteran in need for help on his house here in the Tri-State Area, we ca...
We had a Blind Korean War Veteran in need for help on his house here in the Tri-State Area, we came for help to the Home Depot because they have came to the call for others. This time they left a Fallen Comrade in the Tri-State Area, this Veterans house was left wide open to the elements and the Home Depot said they would help until one of the their employees paid a visit to the Veterans House and said "No" to helping this Veteran. This build would have been under $400.00 and would have just needed some volunteers but they said they needed to look at other projects instead of this...…. They also said it was to complicated and needed special contractors ( any one could put out OSB, house wrap and sliding, don't need a college degree for that) This would have been different if the project was not even started and they would have needed to pass on it, but the house is still wide open to the elements and the Veteran is still in need of help! The person writing this review is also a Retired US Army Active Duty Veteran that is passionate about helping his own Veterans Brothers and Sisters in need. I understand that every business is asked everyday for money and donations but if you could not have helped then that should have been the first thing you have told me when I asked and then I would have Respected you for your decision and I would have went on until I found the right place that could help! (Food for thought for the Next person that comes in and ask for help or a donation)
by
  • Verified Purchase
The knowledgeable employees of our local Home Depot have once again come to my rescue. This time,...
The knowledgeable employees of our local Home Depot have once again come to my rescue. This time, Theresa in the carpet area. There are so many stories I could share of how they saved me time and money, but I do not have the time. My experiences are always good! The store is always clean, well managed, and has what I am looking for. If I don't know what I want, there is always someone willing to help. Thank You Home Depot!
by
  • Verified Purchase
  • Recommended
The store was very clean and well stocked and the employees were very helpful. Also i did not ha...
The store was very clean and well stocked and the employees were very helpful. Also i did not have to search for one when i needed help. Thank you
by
  • Verified Purchase
  • Recommended
The stores goal is to please you as the customer. I had an issue with an item previously purcha...
The stores goal is to please you as the customer. I had an issue with an item previously purchased. They no longer carried the item, but they insisted on making a compromiseable agreement for me. Will Whidbee the Merchandising Assistant Store Manager is the one to talk with. He can make it happen. Good job, Thanks.
by
  • Verified Purchase
  • Recommended
I needed a beaded chain and the store employee knew right where they were. He took me to them and...
I needed a beaded chain and the store employee knew right where they were. He took me to them and got what I needed. He told me this was his first day on the job. Way to go Quincy, Illinois store, You have trained the employees right.
by
  • Verified Purchase
  • Recommended
The Store is clean & well organized. We just purchased all new appliances for our kitchen. Ann ...
The Store is clean & well organized. We just purchased all new appliances for our kitchen. Ann helped us with our purchase. She was very knowledgeable of the products & was very helpful in making our selection.
by
  • Verified Purchase
  • Recommended
I do not like self checkouts,it puts people out of work. Plus I had to be helped eny way.
I do not like self checkouts,it puts people out of work. Plus I had to be helped eny way.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If you are looking for great customer service then this is for you! The employees are very friend...
If you are looking for great customer service then this is for you! The employees are very friendly and willing to go that extra mile for you! The customer comes first to them. Ask for Jason and your experience will be outstanding!
by
  • Verified Purchase
  • Recommended
We have recently purchased several things from the Home Depot store in Quincy we have been very ...
We have recently purchased several things from the Home Depot store in Quincy we have been very pleased not only with the store but the customer service and they’re employees. The delivery person‘s have been very good!
by
  • Verified Purchase
  • Recommended
Quincy Home Depot is my go to store for everything in home improvement needs. Well stocked, frien...
Quincy Home Depot is my go to store for everything in home improvement needs. Well stocked, friendly and helpful staff. Thanks for years of satisfied shopping.
by
  • Verified Purchase
  • Recommended
I always have a great expirience at this home depot. Great people, always eager to lend assistance.
I always have a great expirience at this home depot. Great people, always eager to lend assistance.
by
  • Verified Purchase
  • Recommended
Pro desk people Bill ,and Mike are always on it . If they don't know ,which I highly doubt, they ...
Pro desk people Bill ,and Mike are always on it . If they don't know ,which I highly doubt, they find out quick .
by
  • Verified Purchase
  • Recommended
Employees are friendly and you can always find someone to help you!
Employees are friendly and you can always find someone to help you!
by
  • Verified Purchase
  • Recommended
great store
great store
by
  • Verified Purchase
  • Recommended
The store was well lit. The isles were well marked and clear. I needed help and the employee exp...
The store was well lit. The isles were well marked and clear. I needed help and the employee explained what I needed and how to use it.
by
  • Verified Purchase
  • Recommended
Employees are always friendly and helpful. They seem to be very knowledgeable and enjoy their job...
Employees are always friendly and helpful. They seem to be very knowledgeable and enjoy their jobs. It’s a pleasure doing business at this store.
by
  • Verified Purchase
  • Recommended
Highly satisfied and impressed with customer service and employee engagement!
Highly satisfied and impressed with customer service and employee engagement!
by
  • Verified Purchase
  • Recommended
This store is a great place to learn about products or just browse around. Store a plenty of inv...
This store is a great place to learn about products or just browse around. Store a plenty of inventory and options.
by
  • Verified Purchase
  • Recommended
Dawn the clerk who helped us purchase windows was awesome. We enjoyed working with her !!
Dawn the clerk who helped us purchase windows was awesome. We enjoyed working with her !!
by
  • Verified Purchase
  • Recommended
great customer service
great customer service
by
  • Verified Purchase
  • Recommended
The store is always clean and the people that work there r nice and kind and very helpful and eas...
The store is always clean and the people that work there r nice and kind and very helpful and easy to find.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 347 reviews

Nearby Stores