Santa Fe, NM #3503

4.3

out of 5

87% of customers recommend this store
Rating Breakdown
5
(130)
4
(29)
3
(8)
2
(9)
1
(18)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.3
4.5
4.4

952 Richards Ave Santa Fe, NM 87507

Store Number (505) 424-9463

Pro Desk (505) 424-5464

Tool and Truck Rental (505) 424-5465

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Details

The Home Depot in Santa Fe, NM has everything from dremels to toilet grab bars. When you're ready to get started on your next DIY project, we've got you covered.

As proud members of this community, we're happy to say we support the Albuquerque Isotopes, New Mexico School for the Deaf, and many other organizations. We look forward to serving you, so stop in today and meet the team. Our store is at Richards Ave. and Cerrillos Rd. near Santa Fe Place Mall.

Welcome to the Santa Fe Home Depot!

Your Santa Fe Hardware Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

39.22 mi
  • 7700 Us 550 Ne
  • Rio Rancho, NM 87124
48.23 mi
  • 10200 Coors Dr Nw
  • Albuquerque, NM 87114
49.75 mi
  • 1220 Renaissance Blvd Ne
  • Albuquerque, NM 87107

Store Features and Layout

CUSTOMER STORE REVIEWS

4.3

out of 5

194 reviews
5
(130)
4
(29)
3
(8)
2
(9)
1
(18)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.3
4.5
4.4
87% Of Customers
Recommend This Store 166 of 190 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
This was the worst experience I've had at this store. Other visits have been only fair. Products ...

1.0

out of 5

This was the worst experience I've had at this store. Other visits have been only fair. Products have been moved around and were difficult to find. When I asked an associate where to find the product I was looking for, she tried to help but couldn't find it. She asked another associate who gave incorrect info. I then went to the Customer Service desk and the associate took forever to find the product on-line. He did, though, give me exact directions to find the product. Aisle signs are not clear as to what is located in each aisle. I wanted to look for another product but was too frustrated after the experience with the first product.

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It is very difficult to find help in departments from store clerks and when you do find a clerk t...

2.0

out of 5

It is very difficult to find help in departments from store clerks and when you do find a clerk they are not very helpful/ knowledgeable in the specific dept. they are working in.

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Surprise, AZ 65 or over, Male
We have bought numerous items from the Santa Fe store and have always been so please with the service their employees provide.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

My wife and I have commented many times on how friendly and willing to help the employees at Santa Fe are compared to other stores.

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New Mexico 55 to 64, Male
Rude Lazy Employees

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
1
4

This store has one of the most rudest employees, better be a good looking female if you want to be helped at this store! If your up in age and disabled like I am, go somewhere else where they appreciate your business and money. These employees need to know what working for a living is, Put them on commission sales and just see how their attitude will change. I worked most of my life for commission and did excellent because I treated my customers with dignity and respect, no matter what race or how they looked. Watch your male employees how helpful they are toward female customers verses male customers, so you can see for yourself/management.

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Santa Fe, NM 55 to 64, Female
Poorly staffed and trained

1.0

out of 5

The Online Pick-up desk never has anyone to man it and there is no way to call someone. When employees are near-by and they see you standing there, they don't even offer to help or to get someone who can help. What bothers me most is that they demonstrate very little regard for a customer's time. This online order - pick up in the store is supposed to SAVE you time but my experience has been that it is frustrating, time consuming, and not worth it. I had 2 bad experiences with the online pick-up in one week and it is anything BUT convenient. I am also very disappointed with this Home Depot in general.It is very hard to find anyone even working in the various departments, and the several that I have found don't really know much about the items in their departments.

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Santa Fe, NM 45 to 54, Female
great

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Ben was very helpful at self checkout. He was nice and helped me with my purchase.

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Santa Fe 55 to 64, Female
The employee's in my Santa Fe store are the best! They are alway cheerful, and go out of their way to help.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

We find that this store over others in town, have more employee's staffing the store everyday. I have never been in Home Depot when I have not been asked if I am finding everything or if I need advice or help. Awesome people - they make it a great store to shop at.

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santa fe, NM 55 to 64, Male
wonderful shopping experance during my lunch hour.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
4

I used my lunch hour to shop and get in and out in 45 Minutes and even had time to grab a sandwich. Thank you.

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