Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (528)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 528 reviews
Oct 13, 2023
Customer Service
Associates were willing to assist me with a smile on their faces. Gave suggestion on where to find item not carried by Home Depot.
by
Recommended
Oct 11, 2023
Helpfulness of employees
Helpful employee's and great service
by
Recommended
Sep 26, 2023
Great selection of fall mums
It's time for fall mums - Home Depot has a great selection
by
Recommended
Sep 21, 2023
Great customer service
Always try to make things right.
by
Recommended
Sep 12, 2023
Extremely well organized and clean store with so many helpful managers and/or assistants to help you find where products are located.
We were able to design our kitchen and order cabinets with a Design Consultant who had such a great working knowledge of Home Depot product lines. We're now looking forward to future visits to complete our dream kitchen.
by
Recommended
Aug 16, 2023
Self Check out .
The lady at the self check out was great. I try to check at the self check when she is there.
by
Recommended
Jul 30, 2023
Great Customer Service
Everyone very friendly and helpful!!!
by
Recommended
Jul 11, 2023
Friendly employees
Went in to look for a specific item. The cashier was superbly helpful when I went to make my purchase.
by
Recommended
Jun 30, 2023
Employees
The people working at this store are AEWSOME!!!!
by
Recommended
Jun 25, 2023
Disappointing Service at Paint Counter
I recently had an unfortunate experience at the paint counter. The encounter with the woman working at the counter was marked by condescending behavior and an unnecessary assumption about my abilities, leading to a complete disregard for customer service.
The older female employee's approach was far from friendly or accommodating. She immediately questioned if I had anyone to help me with my painting project. This assumption was unnecessary and disrespectful.
Customer service should prioritize meeting the needs of all customers. Unfortunately, this experience fell far short of that expectation. Home Depot should strive to create an inclusive and respectful environment for all customers, ensuring that each interaction is marked by professionalism.
While this experience does not define Home Depot as a whole, it certainly left a lasting negative impression. I sincerely hope that Home Depot takes this review as an opportunity to address the issue and improve its service at the paint counter. I urge Home Depot to reevaluate its staff training and instill a customer-centric approach that values and respects each individual who walks through its doors.
In conclusion, my encounter at the paint counter of Home Depot was disappointing due to the condescending and assumptive behavior of the employee. I hope Home Depot recognizes the need for improvement in this area and works towards creating a more inclusive and customer-friendly environment.
by
Jun 22, 2023
Hot water heater fiasco
Beware if you need a hot water heater installed from Home depot!!
We learned the hard way that if you buy a hot water heater from the store, the contractor that they use does not install unless you buy it from them. Was told nothing of this as we are paying for this water heater and learned all of this the next day when waiting for a call from the plumber that was supposed to take care of this. So had to call the store to have this refunded to me and now must start this process all over again. Wasted my time not only last night, but now also the next day dealing with this all over again. Training must be addressed at this location and those that are supposed to know about this when a customer explains their needs!!!
by
Jun 17, 2023
Great delivery crew
Cloths washer ordered Tuesday and delivered (out of town) Friday. On day of delivery I received emails updating arrival time. Crew took just 20 minutes to install washer and haul away old washer, even adjusted/stabilized an adjacent upright freezer that was previously out-of-balance. Also received a price adjustment of $150 after sale price decreased after sale.
by
Recommended
May 21, 2023
Great service
Lynn was awesome to help me with are needs. Really made it easy to get it in and out
by
Recommended
May 14, 2023
Wyatt is kind and quick to help.
Wyatt in the wood section of the store on 70th and highway two was very kind and nice. He was quick to help with anything I needed or any questions I had. He also was quick to help a couple cut plywood and helped me cut some wood to the sizes I needed. A person like this is great for engaging with customers.
by
Recommended
May 7, 2023
Department personnel and Customer service above and beyond!
Had questions about paint needs and also about paint sprayers. Department personnel answered them all and also gave us additional suggestions. Beth was terrific, we would recommend directing our friends to her.
by
Recommended
Apr 7, 2023
Outstanding people, store
I've been shopping at this store since it was built and it has ALWAYS been a joy -- except for the one time you were out of some oddball Rustoleum spray primer. I had to wait 2 days to get another can, doggone it.
by
Recommended
Mar 27, 2023
The Paint Department is phenomenal!
I needed to cover up a ceiling that was painted French Silver. Alan is so knowledgeable and directed me to the proper product. I love the Behr paint and am so grateful that you carry this line.
by
Recommended
Mar 27, 2023
Our shopping experience.
We stopped at Home Depot in search of a new dishwasher. We had just been to another big box store and were discouraged by the lack help. Our expectations were low but the folks at Home Depot really came through. We'll definitely be back!
by
Recommended
Mar 20, 2023
AMAZING HELP!!!!!
Every employee here smiled and was ready to help. TJ is they guy to ask for! He knows the store in and out and help (a girl who has no idea what she’s doing at hd) find everything I needed.
by
Recommended
Mar 6, 2023
They have everything you need for a home project
Good Help ask for Nawras he really knows his stuff.
by
Recommended
Mar 1, 2023
Convenient store for Southeast Nebraska
I get all my Milwaukee Tools here. I just purchased my M18 Hatchet Saw which they had in stock. Great saw and store personnel help me find the Dept it was in!!
by
Recommended
Feb 20, 2023
Great!
I love shopping at Home Depot, their online selections are vast, and best of all, returns can easily be made at customer service in the store!
by
Recommended
Feb 7, 2023
Great experience purchasing dishwasher
Ruth was a delight to work with. Knowledge and personable.
by
Recommended
Feb 3, 2023
Roxie was great
One of the most friendly cashiers I’ve ever had, I was in and out so fast thanks to her.
by
Recommended
Dec 25, 2022
EXTRAORDINARY SERVICE AND CARE.
We were shown what was on sale and available to take home today. when there was a problem with one of the units, Stacie and another person took extraordinary care to resolve the matter.
by
Recommended
Nov 28, 2022
Great Customer Service
The staff in the garden area are knowledgeable and extremely helpful. I also appreciate the help I received throughout the store from seasoned employees in making major purchase decisions for our remodeling this year.
by
Recommended
Nov 28, 2022
Great customer service!
Everyone was outstanding in helping me.
by
Recommended
Nov 14, 2022
Vert good customer experience.
Stacie was very easy to work with and knowledgeable.
by
Nov 14, 2022
Best Experience
We were in the store to look at carpet and maybe a stove. The young woman in the carpet section was extremely helpful. The older gentleman in the appliance section was equally helpful and both were professional in their area.