#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(937)390-9204
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1880 Bechtle Ave
Springfield, OH 45504
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Customer Store Reviews

  • 4.8 out of 647 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (647)
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Showing 1-30 of 647 reviews
Store is always stocked with what i need associates always friendly and knowledgable if i have a ...
Store is always stocked with what i need associates always friendly and knowledgable if i have a certain question about a product pro team is excellent best ever in my book will always be my go to store for all my needs .
by
  • Verified Purchase
  • Recommended
We have shopped Home Depot for years now and have always had a really good experience since we st...
We have shopped Home Depot for years now and have always had a really good experience since we started working with Bodie at the Pro desk! Thank you Bodie, you are making a difference and we appreciate all that you do to help us get our material and get on our way!!
by
  • Verified Purchase
  • Recommended
Awesome lawn and garden center. Their flowers and vegetable plants were very healthy and reasona...
Awesome lawn and garden center. Their flowers and vegetable plants were very healthy and reasonably priced. Very helpful staff as well.
by
  • Verified Purchase
  • Recommended
This is one store that the employees are always looking to help you. I really enjoy all the empl...
This is one store that the employees are always looking to help you. I really enjoy all the employees in Springfield
by
  • Verified Purchase
  • Recommended
Store associates were very available to assist.
Store associates were very available to assist.
by
  • Verified Purchase
  • Recommended
Phil, Bethany and Justin are excellent service managers. They are the only reason I have returned...
Phil, Bethany and Justin are excellent service managers. They are the only reason I have returned to Home Depot. Staff flor associates are also top notch! Thank You team!
by
  • Verified Purchase
  • Recommended
Nesh , at the paint department helped me after another paint employee left me waiting to receive ...
Nesh , at the paint department helped me after another paint employee left me waiting to receive my paint for over 5 minutes. My paint was ready to go but that employee left the paint area to do something else. That employee needs retraining!!!! Nesh realized what had happened and gave me a $5.00 credit on each gallon of paint I had purchased. That gesture made me decide to return and not write off Home Depot and never do business with Home Depot again.
by
  • Verified Purchase
  • Recommended
I always like shopping at our Springfield Home Depot because the layout of the store is easy to n...
I always like shopping at our Springfield Home Depot because the layout of the store is easy to navigate, the employees are always knowledgeable and helpful. I am a repeat customer!
by
  • Verified Purchase
  • Recommended
I can find what I want at this store much easier than other similar stores. Employees are availab...
I can find what I want at this store much easier than other similar stores. Employees are available to help.
by
  • Verified Purchase
  • Recommended
The store was clean and products are easy to find. There is plenty of help and Paula is awesome ...
The store was clean and products are easy to find. There is plenty of help and Paula is awesome in the paint dept.!
by
  • Verified Purchase
  • Recommended
Helpful & Experienced workers!
Helpful & Experienced workers!
by
  • Verified Purchase
  • Recommended
Employees are friendly and helpful
Employees are friendly and helpful
by
  • Verified Purchase
  • Recommended
The Springfield Home Depot is my first choice. would not go anywhere else!
The Springfield Home Depot is my first choice. would not go anywhere else!
by
  • Verified Purchase
The customer service is wonderful! Alwyas someone around to help. Products in this store are bett...
The customer service is wonderful! Alwyas someone around to help. Products in this store are better quality than other stores in town.
by
  • Verified Purchase
  • Recommended
Excellent service, wonderful employees, my new favorite store. Plenty of help from employees, ver...
Excellent service, wonderful employees, my new favorite store. Plenty of help from employees, very clean store.
by
  • Verified Purchase
  • Recommended
Great store and friendly and helpful employees. They were very helpful to this 78 year old women.
Great store and friendly and helpful employees. They were very helpful to this 78 year old women.
by
  • Verified Purchase
  • Recommended
The cashier that helped me was great. Her name is Becky
The cashier that helped me was great. Her name is Becky
by
  • Verified Purchase
  • Recommended
Associates are very willing to help. I like that.
Associates are very willing to help. I like that.
by
  • Verified Purchase
  • Recommended
It was disappointing that a New $4,000.00 Zero turn mower hadn't been check out prior to pickup 2...
It was disappointing that a New $4,000.00 Zero turn mower hadn't been check out prior to pickup 2 days later after purchased. Found out had a dead battery after getting home, & had to take battery back to store for exchange. I was taken care of as soon as I arrived.
by
  • Verified Purchase
  • Recommended
Cashier Chanda was very helpful. Received help from other employees.
Cashier Chanda was very helpful. Received help from other employees.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have had nothing but good experiences with my store and its associates. The manager Bethany we...
I have had nothing but good experiences with my store and its associates. The manager Bethany went way above and beyond when we recently purchased a utility trailer. The paint counter associate Andrew is very engaging and knowledgeable. The cashiers are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Freindly people, and they welcome my dog so I dont have leave her in the truck! Staff is there w...
Freindly people, and they welcome my dog so I dont have leave her in the truck! Staff is there when you need assistance.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
A lot of your products you do not have people to install them. For example a cooktop
A lot of your products you do not have people to install them. For example a cooktop
by
  • Verified Purchase
  • Recommended
I have shopped at Home Depot stores all over the state of Ohio. This store is one of the best. ...
I have shopped at Home Depot stores all over the state of Ohio. This store is one of the best. They always have what I need and if not they have helped me with an online order which I didn't know how to do before. The employees here are both knowledgeable and perfectly pleasant in their demeanor.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
store was clean the clerks were helpful and friendly
store was clean the clerks were helpful and friendly
by
  • Verified Purchase
  • Recommended
I was very pleased with the service recieved
I was very pleased with the service recieved
by
  • Verified Purchase
  • Recommended
As a contractor who shops at this store for sometime now, I would like to acknowledge the additio...
As a contractor who shops at this store for sometime now, I would like to acknowledge the addition of AJ at the contractors desk. I am very pleased with what he has done so far, I believe he will be a big asset to the Home Depot family. Considering his overall knowledge and background along with his awesome personality with customers.
by
  • Verified Purchase
  • Recommended
Helpful cashiers, Denise and Debbie.
Helpful cashiers, Denise and Debbie.
by
  • Verified Purchase
  • Recommended
Employees were very helpful and friendly especially the young lady named Claire who was working t...
Employees were very helpful and friendly especially the young lady named Claire who was working the self checkout, you could tell her customers truly mattered to her and she was very helpful. Claire made our visit very special.
by
  • Verified Purchase
  • Recommended
Employees very unfriendly and not interested in seeing if you needed assistance.
Employees very unfriendly and not interested in seeing if you needed assistance.
by
  • Verified Purchase
Showing 1-30 of 647 reviews

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