Reviews for Volo #1944

I bought a door . Perfect fit.

We were looking for a new GE range and drove all the way down to Abt but the service was not great and they never even heard of the range we wanted. Home Depot found exactly what we wanted and I’m so happy.

EXCELLENT, EXCELLENT, EXCELLENT!!!!!!

Sold wrong accessories for tools, sold wrong saw for a free stand delivered wrong size drywall sheets (they did redeliver the right size) but the timing of the delivery was at the same time the building inspector was next door so I will have to pay for a permit to drywall my garage

I bought Lumber-panels and they fit just right. thanks!

I had a great experience at the Volo HD. Lyset was great helping me complete my purchase and Credit application.

Excellent sale people in the Appliance dept, Kitchen Cabinet Dept, and the Flooring Dept.

Sid was very knowledgeable in the product he sold us and is very kind and friendly person!

I found this store in Volo, to be better stocked and organized than some other HD stores.

My husband is crippled, so I had to do the shopping for several bags of pea gravel, leveling sand, pavers, and landscaping timbers. Being in my 70’s, I was dreading it. Two employees helped me (at opposite ends of the store,) by loading my carts, and delivering them to Customer Service, where I paid. Matt wheeled the carts outside, while I drove up the pick-up truck. Mason helped Matt load everything in a way that got me home safely, without bags of pea gravel (or anything else) flying out of the back. Thank you , Mason and Matt!

Bought two bags of Scott's fertilizer totally $76. When I open the bags, both were water soaked. Tried spreading the fertilizer to no avail. Drop spreader kept clogging. Had to spread the fertilizer on the garage floor to hopefully dry out enough to use. Had to unclog the spreader. Simple one hour job turns into a nightmare.

Kathy C in appliance dept. is outstanding!

I had to fix two bunk beds that are in a rental property. I explained to Scott what was going on and he took me to each section of the store necessary to gather the tools and supplies. He even took the time to draw a diagram of what needed to happen. Great experience.

store is always clean , good selection and friendly emplyees,

We bougt our dream door and was installed thru Home Depot. We are super happy with whole experience from start to finish. Thank you Tracy who help us with this project.

Great smiling service !

I went to get paint and it is always great when I can get my old paint can a free shake while there. I was thankful for that. I took my dog inside as well and everyone was so sweet to her.

We're doing some updating of our home to get ready to sell it, and my contractor had a list of items I needed to buy. I wasn't terribly familiar with where to find these items in the store. Rob to the rescue! He helped me with every item on that list and even helped me to load the items into my car. On a day where I had a million things to do, Rob made this trip to Home Depot super simple. He also saved me from the typical 8 trips it usually takes to finish a project. Thanks, Rob!

If you're a pro services contractor, go see Katie, she's going to fix anything you need and pretty much knows about everything a contractor needs. She is my go-to.

It was a refreshing experience in venturing out to make a purchase when being bombarded with bad news every single day! No exaggeration, my shopping experience gave me a much needed uplifting feeling that not all is lost...The Home Depot has saved the day!

Thanks to Pam at the checkout counter for taking the time to rectify a problem from several days prior. She went above and beyond, even to the point of walking another cashier through the procedure so he would be able to solve a similar issue should it ever arise.

I went into the Volo location and my goodness I cannot stress enough how great of an experience I had. Kathy and Ray went above and beyond to help me. They walked me over, got other associates to help grab items from the top shelf, walked me to the register. It was like a dream. It was so easy, and they were so accommodating. Their kindness really made me tear up, I even got a hug from Kathy! My grandfather had just passed a few days before, and this experience really made me so happy. I am so thankful they were there. They truly made my experience great.

wanted an item to be placed on hold and he said he wasn’t able to do that because they had plenty in stock … so I went inside only to be givin attitude at the cashier line . bob from hardware and especially gary from the service desk don’t know how to give customer service

Whenever I need help there isn’t an associate far away. If they don’t know the answer they get someone for me. That’s the ticket! I don’t expect each associate to be knowledgeable in every single department but what they do know is how to find you the right answer !

We had the pleasure of having Pamela Check us out as we left the store. she was helpful and knowledgeable. Just willing to help, I really appreciated that. We usually like coming to this store due to the friendly staff

I had a late night run to our Volo store on Wednesday to fulfil a project order. I was met by Leon in tools. He helped me to find two very specific tools that were needed for a project. He brought us right to the products as opposed to pointing in a general direction. He also gave us a few alternatives to use just in case. We then met Rick and Brian that helped to look up stock on some thin plywood for the project. They were able to find out when the inventory would be available at this store. They also gave suggestions of other stores that had stock of this item. After requesting for a substitution of items they directed us to meet Linda and Pam at the Pro desk. The ladies took the time to find a way to solve our issue by substituting another similar product at a reasonable price. They followed the order through to check out with a friendly and positive attitude. This was all completed about 30 minutes before closing. It was great to have this type of experience after two years of everyone being under pressure. Great job Volo team. We will see you soon!!!!

Great service Great Attitudes Venessa and store manager Teresa (not sure that’s her name) but great to work with

I waited 3 hours for the cashier to check me out, it was a horrible experience. Go to a different store.

It is refreshing to go to a store and feel that you are appreciated as a customer. Employees were willing to help, not acting as if you are bothering them by asking a question which has happened to me in the past.