Rated 3.5 out of 5Â by 24
Rated 5 out of 5Â by MamaA Very happy!!
This was my first dishwasher purchase. I had limited space so I needed to go with an 18 inch model. I did research and read reviews. I had never heard of Danby before, so I looked them up. They are a company from Canada specializing in smaller appliances, mostly dehumidifiers and refrigeration. I figured they knew what they were doing when it came to smaller versions, and they were one of the least expensive brands. The number of positive reviews were almost equal to the number of negative reviews. However, the negative comments were mostly about cosmetic things (dents or broken pieces upon arrival). So when I went to pick up my dishwasher (yes, it had to be ordered online. Most places don't keep 18 inch models in stock), I had them unpack it and I inspected it there in the store. It was all fine. I looked at the owners manual online, and was able to get all the material needed for hookup. My son and dad installed it, and said it went in quite easily. Like a few European models, this dishwasher has a built in water softening system. I purchased the salt off of Amazon since I haven't been able to find it locally yet. I love this feature since we have very hard water. By following the manufacturer's loading suggestions, I am able to fit all of our daily dishes in it (a family of 4). Only my larger pots and pans won't fit. As this is my first ever dishwasher, I can only compare it to dishwashers I have experienced in other homes, but so far I am VERY PLEASED. I would definitely recommend this product.
July 30, 2014
Rated 1 out of 5Â by MrsClean Poor quality
I had to return the first dishwasher due to snapped off hose connecting to the water reservoir. It is a good thing we noticed it prior to installation. I had seen that comment in the reviews but ignored it. The company sent us a new one. The second one also broke before it was even installed. This time, when my husband opened the door the first time, the plastic door latch immediately snapped. Needless to say, we decided to buy something else. I don't recommend that you waste your time on this product. The quality is not there. Cheap plastic. Home Depot made the return process very easy both times, but what a waste of our time and energy.
February 9, 2014
Rated 5 out of 5Â by Sunny1 Clean dishes!
I have not had this unit for more than a week so I can not comment on anything except washing performance. The dishes and glassware so far are spotless and sparkling, I am impressed. Very pleased with this unit.
August 26, 2014
Rated 2 out of 5Â by seniordiy had to return it due to manufacturing defect
Glad I looked under the unit during the first run. Leaked so bad I wanted to call Noah. Called Danby instead and they were very helpful in getting a warranty service to look at it. He discovered a sizable dent in the case that popped an upper seam. Carton was not damaged so defect had to get past quality control before it went in the box. HD took it back without hassle. Will reserve the recommendation until I get the new one installed. Ya, I'll give Danby another chance. Rep said otherwise, seemed like a good unit.
Also, foot bracket/kick plate assembly was bent so it was hard to get on and off and didn't line up properly.
January 11, 2014
Rated 1 out of 5Â by damaged I will let you know as soon as I can get one delivered undamaged.
I have ordered two of these a week apart; for 2 apartments we have. It seems to be the perfect fit; 18" is the perfect size for a limited space, with an up to date stainless steel interior. I cannot wait to get one that we can actually install. both came in very damaged; we have reordered so we will see.
August 12, 2014