Rated 4.2 out of 5 by 17
Rated 5.0 out of 5.0 by Shewbedo Good value
The installation instructions were easy to follow. I also did not like the included aluminum tube for the gas line and bought a 12" stainless steel flex line for my installation. In my case, the hard work was drilling through the brick to install a valve and gas line but that was beyond the scope of the instructions which assumes you already have gas in the fireplace.
September 25, 2015
Rated 4.0 out of 5.0 by Mollyjedi Realistic looking logs
This set comes with 7 logs. If you examine the logs up close, you can easily tell they are not real, but once they are stacked and in the fireplace, you cannot tell.
I had a professional install the logs, since I needed a new gas line run to the fireplace. I can't comment on the ease of installation. However, the 3/8" flared tubing that came with the set is made out of aluminum. I was told that you are not permitted to run aluminum tubing with gas in NY, so I incurred an extra charge to get a new piece of flared tubing made of something else. That is the only reason I am giving this item 4 stars.
The glowing embers look realistic. Overall, I am pleased with the product. I had it installed in July, so I haven't tested the heat output, but it kicked on the AC unit, so it must heat fairly quickly!
July 9, 2013
Rated 5.0 out of 5.0 by Boots Beautiful and practical-Just what I wanted!
I am extremely pleased with this product! The heat that is generated is wonderful and the ambience of the fire and logs are soothing and realistic. It is very easy to use and install. You can arrange and rearrange the logs to suit your individual taste. So easy! All this at a very reasonable price! I personally chose to take off the existing glass doors, and replace it with an ornate gate, which was very reasonable and now my fireplace looks like a showpiece!
April 9, 2013
Rated 3.0 out of 5.0 by Nick Nice gas logs
Good simple set of gas logs. Until they warm up the flames are blue, but after several minutes the turn a more natural color. Our kit came without the valve that was to have been included. Customer support person on the phone was indifferent and unhelpful. The plumber went and bought one from a local hardware store. Cheaper than waiting for a replacement to be mailed and then rescheduling the plumber. Btw, the cost of installing this (this is _not_ a casual DIY project) far exceeded the purchase price of the logs. But now that it's working its a nice way to have a fire going on "no burn" bad air days during winter inversions.
March 25, 2015
Rated 5.0 out of 5.0 by michael714 Fun for the holidays!
The logs were easy to install and they look beautiful in operation. I took the advice of many others and purchased the flex hose instead of using the included aluminum tube. I was advised to get the 12" flex hose, but in my case, I probably should have gotten one twice that length. Also, I have an external valve outside the fireplace and I'm not sure that I needed to install the included valve inside the fireplace. The way things are right now, the valve inside the fireplace and the flex hose are a little too prominent. Also, there seems to be more gas coming out of the side near the gas supply line then the opposite side of the burner. Not sure what I'm going to do to even that out, but it's a minor issue.
January 1, 2014
Rated 5.0 out of 5.0 by Michael nice product
need better instructions to advise parts needed & how to attach to a gas pipe located very close.
June 9, 2015
Rated 5.0 out of 5.0 by happy Great value and good looking
I shopped around for gas logs and this was one of the best priced and the best looking. The order came with all that was needed to install the gas log. The glow embers were a nice touch! I could have spent three times as much and not gotten the same value.
December 10, 2013
Rated 5.0 out of 5.0 by timcup awesome, better than expected
actually had a guy look at the fire and lament "we have a gas fireplace", cuz he thought we were burning real wood! I ordered a remote for it, and a beautiful fire is just a push button away. I could not be more pleased.
December 11, 2014