Rated 3.5 out of 5 by 33
Rated 1.0 out of 5.0 by Cindy Do Not Buy!! Not worth it at all....spend a few extra $$$$ on another brand
Bought this model for 2014-2015 winter season, Year one fine....year 2...started whistling loudly when blower was on..intermittent...front glass started falling out, trim just about fell off. Year 3 season ....(NOW)...pellets come out for 5-10 minutes then stop...auger motor gone...Will never buy this brand again. Going with a Quadrafire this year and not looking back.
October 15, 2016
Rated 4.0 out of 5.0 by Jensdivineutopia Heats most of the house but a lil pricey
I think it does a decent job of heating most of the house. Our only complaint is that at night when no one is watching it, it will sometimes go out and you'll wake up freezing. It seems that the angle of the hopper doesn't really allow the pellets to slide down into the auger. You have to give them a lil push every few hours.
December 18, 2012
Rated 4.0 out of 5.0 by john works great
Works great hopper is not as as convenient as it could be but not something that bothers me
February 16, 2016
Rated 4.0 out of 5.0 by Dameon Not a bad stove for the price.
Purchased this stove around September/October time frame. I convered from a gas fireplace to pellets and what a project it was. Needed to install all new pipe and some work on my mantle to make it fit properly but the project came out better than could have expected. If I could post a picture would because it came out so nice. Anyway back to the stove itself... Since I installed it I have been running it almost daily and the heat this unit throws is amazing. I have about a 1700 sf ranch and I have yet to turn on my furnace. My propane company probably hates me but I'm happy overall. I have not turned the unit past 3 on the pellet feed and the blower has not been over 5. Let's put it this way. Last night it got down to 7 degrees. When I woke up this am my house was still 75. I put up one corner fan and it seems to do the trick blowing the heat down the hallway to heat my house. Many users complained about the hopper not using all the pellets before burning out and turning off. Their complains are true but I have seemed to not had much issue with it burning out. I bridged the auger safety switch so the auger feeds whether the hopper lid is open or closed. I then fill the hopper completely. I push the pellets into the back of the hopper then add more. Once completely full with pellets it will run on setting 1 for 12 to 14 hours no problem even though it doesn't use all the pellets from them getting hung up in the hopper. I am thinking about lightly waxing the inside of the hopper to see if that cures the issue of all the pellets in the hopper not feeding. The only other complaint I have is the auger squeaks from time to time but I'm too lazy to pull it out right now to grease it a little bit but I'm sure that would resolve the issue. Overall. I am satisfied with my purchas
January 5, 2016
Rated 5.0 out of 5.0 by Derf Very good heat from this stove
When doing my research for a Pellet Insert I found that some complaints of this stove was the size of the hopper and that not all pellets didn't fall to the bottom of the hopper. I made sure I had enough room to add a 2000 Sq Ft. Pellet Stove Hopper Extension from Amazon made by Innovative Group Inc. for $134.00. The 2 items together make for a great stove and it holds more that 2 40lbs bags of pellets closer to 3. If you decide to try this option make sure that your fireplace opening is large enough and you are above average installer. The hopper extension is not made for the Insert but the freestanding stove so you have to make some mods to the extension.
April 22, 2014
Rated 1.0 out of 5.0 by Englanderrepairpro Save your money
I have owned this stove for 4 years now. Every year it has multiple breakdowns. Whether it's a worn door gasket, exhaust blower motor, room blower motor,auger motor, malfunctioning control board. It's always something. Its a guaranteed break down. Problems started right from the beginning with a faulty exhaust blower and auger from the factory. I have another pellet stove from a different manufacturer for 11 years now and I never had to replace a thing on it. If you enjoy working on things instead of heating your house, this is the stove for you. Just don't count on it as a main source of heat. I wish I would have just spent my money on a better quality used pellet stove instead of this.
October 19, 2014
Rated 1.0 out of 5.0 by bigred123 Not a Good experience
The initial installation was difficult to place in the fireplace opening. Calling the manufacturer was of no help at all...they had no tech support. It does not effectively throw the heat out into the room to warm the living space. Also, when we removed the label from a side panel, it peeled away some of the black paint from the surface.
We placed the item on our Home Depot charge and am contemplating not paying it off or calling to have it removed and returned.
February 25, 2015
Rated 5.0 out of 5.0 by jhard I have had friends that have pellet stoves and I went online to check out stoves. I have an original Masonary fire place which I had a Buck wood burn insert. I found out about pellet stoves can get the energy tax break and when I checked out pellet stoves I found Home depot had the best price and more options for the money. I installed it and read the review about auger noises ect. I was pleasently surprised at the low noise and it meet all my expectations. It is very efficient and hest my wgole house on 2 heat setting which is considered low. The service from Home Depot was eceptional. I am excited about the stove and have talked to everyone I know about it and Home Depot.
December 11, 2010