Rated 4.8 out of 5 by 6
Rated 4.0 out of 5.0 by DetailPerson AC Heat Pump Works Well
The indoor unit is much quieter than window AC. The sound is noticeable at the two highest fan speeds. If this unit turns out to be as efficient as it is quiet, it will be a good value. The curved cable guide on the inside unit is a great convenience. Since there is no authorized installer in my area (rural Appalachia), I called a local AC / Heating Company. They ran the nitrogen pressure test, pulled the vacuum, field fabricated connections from the outside copper lines to the inside unit, and opened valves.
The outdoor unit is the great surprise. The only way I can tell from more than a few away that it is running is by the grass moving.
There are a few practical design flaws. One is screws for the outdoor unit electrical connection cover are behind the cable entry holes. If you use weather tight whip, you are in for a challenge. There is an unlabeled button on the remote control that makes one of two symbols appear. There is nothing in the installation guide or owners manual that explains the pine tree symbol or the little house with the in and out arrows. Other annoying things during installation are fitting size reported by HVAC technician to be unusual for residential units, and electrical terminals. The electrical terminals are beautiful as in art, but there is no groove in the metal to hold the wire while you tighten it in the small space provided.
One BIG BAD thing - no customer service; NONE. The number on line goes to Home Depot and is automatically switched to some other organization the leads to another line that is never answered. They do not answer. They do not return phone messages. The distributor / contractor support answers the phone but will not answer any questions. They will NOT help homeowners period. When I called Home Depot they were very understanding, but had no information. If there are questions or problems you can't solve, you are on your own.
May 31, 2016
Rated 5.0 out of 5.0 by MikeP Had these units for 8 months and love them
Got two of these units to replace the baseboards in two 10x10 rooms. Needed a unit that has heat and would work down with temperatures down to 0.
Positives: Heat quality is great even at 0 degrees. AC gets ice cold. Super energy efficient. Quiet. Average electrical bills on my 1000' sq. foot all electrical house with 3 Gree Terra units always set to 68-70 year round seem to be $90/month.
Negatives: Poorly written manual not written by a native english speaker. Not sure how easy it would be to get this repaired if anything goes wrong with it.
February 28, 2015
Rated 5.0 out of 5.0 by Bobf Quality Units
As mentioned in the previous review the Gree Tera units are exceptionally quite. This particular unit was purchased for my residence. I replaced a Ramsond unit with this as the inside unit of the Ramsond was no quieter than a window unit. I have purchased 5 of the Gree Evo systems for the college that I work for over the last three years and have not had any problems at all. The quality and features of the Gree is very comperal and in some instances surpass the higher priced mini splits
October 11, 2013
Rated 5.0 out of 5.0 by Jeepbo Super quiet and sips electricity. Loaded with features.
This unit is super quiet both inside and out. We mounted it right above our bed any you can't tell it is running. After running this every night for two months we barely see any difference in our power bill and electricity here is $0.40 per KWH. We will be putting this same unit in our daughter's room. The suction line is 1/2", larger than most 3/4 ton units.
August 27, 2013
Rated 5.0 out of 5.0 by JustMeInputting Super Quiet
After a long cold winter I finally was able to get this installed in my work shop which is also a large garden shed. I was using a 4000 watt fan forced heater which was costly this winter to operate. Installation was easy and the instructions were well written. This unit is very feature packed. The remote controls all of the functions. There is also a button hidden under the filter door. This button will allow limited operation if the remote batteries are dead or the remote is misplaced. When I first turned it on I was waiting for the inverter (outside) to make noise. It did not. This is the quietest mini split I have seen. When It is time to heat the insulated separate 2 car garage GREER is the brand I will go for. Make sure the outside inverter is far enough away to use the minimum 10 foot line set (sold separately)
April 30, 2015
Rated 5.0 out of 5.0 by Hiddensprings Nice system
Very quiet system. I added it to my workspace and am enjoying having warmth in my office
March 18, 2014