Rated 4.0 out of 5 by 11
Rated 3.0 out of 5.0 by NHHomeOwner A good deal, but poor design at connection between door bracket and chain
Replacing another unit, it took me about 2 hours to install this. The instructions were outstanding.
It appeared to be of good design and craftsmanship with one glaring exception:
The connection between the door's bracket and the chain (which is supposed to allow manual release by pulling the rope) is of a VERY poor design. The cast aluminum bracket which is supposed to engage with the chain only engaged by perhaps 1 millimeter. It kept popping itself free of the chain when we opened and closed the door with the opener. I had to loosen the two bolts which hold this mechanism together to get more engagement. My tweak disabled the ability of the pull-rope to disconnect the device, but I was left with no other option.
I would have returned it, but I did not discover the problem until it was completely installed, so returning it was impractical.
Other than that, it has been working well for several weeks. I like how it starts and stops slowly and gently. It is VERY quiet.
I cannot really recommend this product unless you are mechanically inclined enough to figure out how to fix this issue. I would suggest buying another product from this company, after making sure the design of the attaching bracket is better.
September 25, 2014
Rated 5.0 out of 5.0 by jd72cv11 Great so far
Opener is working great so far. Tow man installation took some time and effort but nothing bad at all. We had to reposition things, not entirely sure how the old opener worked where it was. My old opener was a loud screw drive, this chain drive is quiet, I can actually talk on the phone while the door is going up or down! With free shipping I couldn't find a less expensive name brand model with two openers.
January 7, 2016
Rated 5.0 out of 5.0 by Glod Genie Chainlift 700 1/2 HP Chain Drive Garage Door Opener
It works great once installed, but installation had its downside.
January 19, 2016
Rated 5.0 out of 5.0 by natemom77 Good product
Good product for the value. Very pleased with the cost and ease of installation. Runs very quiet.
January 16, 2016
Rated 3.0 out of 5.0 by fasttimmy Inexpensive unit
Chain driven unit isn't that quick to open or close, but it is very quiet and a good purchase for the money.
January 12, 2016
Rated 3.0 out of 5.0 by lewdad works well
works well, nice to have 2 remotes, the cover was cracked installed anyway doesn't affect the use, only thing im disappointed with is the wall switch doesn't work with it, thought it might be the switch but it worked on my other opener
January 5, 2016
Rated 4.0 out of 5.0 by Customer Does the job
Difficult to find this model in Genie website. It is old stock or built just for Home Depot? Installation instructions on the Genie website don't match this opener................... All parts were in the box and installation was as expected. A simple assortment fo tools was all that was needed for installation.
December 30, 2015
Rated 1.0 out of 5.0 by Barb Cost more in the long run
After one year of use needed new control panel; after only seven more months needed another ... Does nor stand up to even normal wear.
November 27, 2015