Model # 78CR557PELFHHD

Internet #100676579

Glacier Bay Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome
0650053004434

Glacier Bay

Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome

  • Spring-neck design ensures freedom of movement
  • Solid brass construction for durability
  • Backed by Glacier Bay Limited Lifetime Warranty
$161.20 /each
Color/Finish: Chrome
  • Chrome

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Product Overview

With a sleek design and chrome finish, the Glacier Bay Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome complements contemporary kitchen decor styles. It features a pull-down, dual-sprayer to reach every corner of your sink and make prep and cleanup quick and convenient. The single-handle design ensures simple operation, while the high arc spout makes filling pots and containers a breeze. This faucet is backed by a limited lifetime warranty.

  • Solid brass construction for durability
  • Chrome finish for a sleek and modern look
  • ADA compliance for universal use
  • High arc spout that reaches 8 in.
  • Pull-down sprayer with 2-spray function
  • Limited lifetime manufacturer warranty
  • How To Install a Single Handle Kitchen Faucet

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Customer Questions & Answers

30 Questions60 Answers

Customer Questions & Answers

Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome
Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome

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8 answers

No pressure, plenty of pressure if I remove the head of the faucet

This question is from Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome
Asked by
Tonawanda, NY
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August 5, 2014
Hi, I bought this faucet about 3 or 4 months ago at home depot. Well I finally got around to installing it last night, as I have been remodeling my whole house on my own.
My question is where is the water pressure??? The water just trickled out of the faucet.
I removed the faucet head with the switch on it and there is plenty of pressure from the pipes through the hose, when I screwed the head back on the water just trickled out again. The black rubber switch on the side really does not move or click well neither as I would assume there would be a noticable difference when switching, I did not get both functions, sprayer and/or regular aerated water flow initially neither, the water just trickled.
I removed the head again, and tapped it on the counter and it worked a bit at least when I reinstalled it, but still very, very low on pressure. My thought is that there is something wrong with the head itself, maybe the switch on the side of it?? At my wits end....
I do not want to have to take the whole faucet off, because installing it alone was a bear to say the least, and it is finally sturdy.
How would I get a new replacement head without removing the whole faucet? I will be calling my local Home Depot today as well, but my guess is they are going to want me to remove the whole faucet...... UGH!!
Thank you for your help.
Joe
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Answers (8)

Asked by
Escondido CA
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Home Improvement Profile: DIYer
July 27, 2016
Answer: 
When installing a faucet, always remove the aerator and flush the hot and cold lines. In this case. remove the head.
When purchasing a faucet, ask clerk to run off a second receipt or make a copy when you get home.
When installing any faucet, enclose copy along with product identification and bar code with instructions in plastic bag and hang bag from screw that you attach to cabinet wall so it is
Read More
When installing a faucet, always remove the aerator and flush the hot and cold lines. In this case. remove the head.
When purchasing a faucet, ask clerk to run off a second receipt or make a copy when you get home.
When installing any faucet, enclose copy along with product identification and bar code with instructions in plastic bag and hang bag from screw that you attach to cabinet wall so it is there for you or next owner need it for refund/replacement.
Read Less
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Asked by
Austin, TX
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July 5, 2016
Answer: 
I did what mike recommended and it worked. Great flow. Thanks.
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Asked by
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Home Improvement Profile: DIYer
April 19, 2016
Answer: 
i have the same problem with mine after 6 months of use uugghhhh i guess thats what i get for a 130 bucks cheap but it does look really nice!..... i will call customer service tomorrow and post up my results.
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Asked by
Sacramento
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Home Improvement Profile: Other
December 5, 2015
Answer: 
We had same problem. Glacier Bay Parts can be reached at 18006540688. I talked to Brandon at extension 77564 and got a replacement faucet head mailed to us. He looked it up by model # as the internet number and SKU were not helpful. Hope that helps anyone else having this problem =)
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Asked by
Fort Lauderdale
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Home Improvement Profile: DIYer
July 18, 2015
Answer: 
I had the same problem. The newer one's have an increased water flow. I removed the water restrictor with needle nose pliars. Simple fix now I have pressure out the ying yang. This is a good looking faucet for little money.
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Asked by
chicago/lincolnwood
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Home Improvement Profile: DIYer
December 26, 2014
Answer: 
u have bad valve in facuet,take it back and get another 1 or different brand.
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Asked by
SW MO
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Home Improvement Profile: DIYer
September 10, 2014
Answer: 
I am dealing with the same issue, something in the head is restricting it. I took the head off and turned on the water... water EVERYWHERE, definitely not sediment in the lines, possibly the head but not the lines. I will check back for your solution or with mine...
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Asked by
Phoenix, AZ
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September 7, 2014
Answer: 
Supply lines are kinked or sediment is in the line? My pressure is great.
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5 answers

will this faucet connect to a male aerator for a portable dishwasher?

This question is from Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome
Asked by
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January 24, 2014
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Answers (5)

Asked by
Los Angeles, CA
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February 18, 2016
Answer: 
Yes, this sink (and any other sink with a 1/2" spray attachment) will work with a portable dishwasher. You will need to make your own adapter. I will provide the images of the parts, all of which I've purchased from Home Depot. Please follow the images for instructions on how to install the parts.
User submitted photo
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Asked by
Phoenix, AZ
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September 7, 2014
Answer: 
Don't see why not? Most likely require a bushing or reducing coupling?
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March 18, 2014
Answer: 
You would need a adapter to fit plastic male threads after you remove the nozzle
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Asked by
Ohio
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February 26, 2014
Answer: 
no
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Asked by
Glacier Bay Answers
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Home Improvement Profile: Professional
February 6, 2014
Answer: 
No, this faucet cannot be used with a portable dishwasher.
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4 answers

can parts be obtain?

This question is from Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome
Asked by
San Diego CA
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September 2, 2016
we are looking for a support plate for this unit . the faucet is a bit loose i think the plummer may not have put it on if the item was included in box so we are without it and would like to buy it.
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Answers (4)

Asked by
Galveston, Texas
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September 8, 2016
Answer: 
If you are talking about the oblong escutcheon plate (see picture), it is only required if mounting the faucet directly to the sink (aka drop-in or self-rim style sink). If you have solid surface countertops (granite, SileStone, etc) you do not need the plate because there is a round escutcheon ring that sits between the faucet body and the countertop (see photo). The faucet is held in place under the Read More
If you are talking about the oblong escutcheon plate (see picture), it is only required if mounting the faucet directly to the sink (aka drop-in or self-rim style sink). If you have solid surface countertops (granite, SileStone, etc) you do not need the plate because there is a round escutcheon ring that sits between the faucet body and the countertop (see photo). The faucet is held in place under the countertop by plastic and metal flanges that are compressed against the granite when tightened (see picture). Therefore, all you need to do is take a wrench and tighten the nut to secure the faucet. Read Less
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Asked by
Escondido CA
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Home Improvement Profile: DIYer
September 3, 2016
Answer: 
Since the installation instructions aren't available as part of Home Depot description, go to HD store and ask plumbing department person to open box and make a copy so you can see if you are missing part and what part should look like and maybe even a part number.
Since it is only sold on-line, call 1-800-HOME-DEPOT (1-800-466-3337)and ask them for installation instructions
Since you paid to have
Read More
Since the installation instructions aren't available as part of Home Depot description, go to HD store and ask plumbing department person to open box and make a copy so you can see if you are missing part and what part should look like and maybe even a part number.
Since it is only sold on-line, call 1-800-HOME-DEPOT (1-800-466-3337)and ask them for installation instructions
Since you paid to have someone install the faucet for you, my first choice after you have instructions is to complain to installing company/person that you aren't happy with installation. Most journeymen take pride in their work and want to do it right and if they have to correct something, they may learn something in the process.
It could be missing the rubber washer that is usually between faucet and single hole in counter top but you can't tell that unless you really loosen or remove faucet to check.
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Asked by
Escondido California
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Home Improvement Profile: DIYer
September 2, 2016
Answer: 
It should have been included in your kit, you may have to try and tighten the castle nut under the sink(1/4-1/2 turn clockwise thats IT) with a pair of channel locks or a pipe wrench if it will fit under the sink. try that. Good Luck
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Asked by
Ogden, UT
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Home Improvement Profile: DIYer
September 2, 2016
Answer: 
Here is a link to this faucets warranty; plus this shows some of the available parts: http://www.homedepot.com/catalog/pdfImages/94/947d0945-3545-4a89-b753-3768384a2dcb.pdf.
You may see the part you need shown there, but if not you can contact them on their site at www.kingstonbrass.com; or call the manufacturers customer service dept at 1-877-2-KBRASS.
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4 answers

Can this faucet be installed without the deckplate?

This question is from Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet in Chrome
Asked by
Saint Paul, MN
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September 8, 2015
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Answers (4)

Asked by
El Paso, TX
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Home Improvement Profile: DIYer
March 26, 2016
Answer: 
yes, in fact the deck plate has a tendency to bend under the weight of the faucet when tightened down enough to hold the faucet upright
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Asked by
San Jose, CA
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Home Improvement Profile: Other
December 29, 2015
Answer: 
Yes, we installed without the deckplate.
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Asked by
chicago/lincolnwood
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Home Improvement Profile: DIYer
September 10, 2015
Answer: 
yes.I have 1 Installed with no plate.very nice.
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September 9, 2015
Answer: 
Yes, it can be installed without the deckplate. Please feel free to view other customer reviews with pictures located on the product page.
Thanks for reaching out.
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Customer Reviews

Rated 3.5 out of 5 by 131 reviewers.
Rated 4.0 out of 5.0 by So far, so good Easy to install, works good for what I need, and looks nice. Doesn't have a much reach as I would like but compared to similar style faucets, it is good value for the money. August 10, 2016
Rated 1.0 out of 5.0 by junk, don't waste your time looked nice coming out of the box, worked well for about 7 months before the button on the head got stuck closed preventing all water flow. good luck finding replacement parts, because they don't exist. glacier bay isn't even a real company, its just a branded version for home depot. shame on me for not saving the receipt, but at $160.00 you expect this to A) last longer than 7 months and B) be able to be serviced using available replacement parts. spend the extra bucks and get your faucet from a well-known company that allows for the purchase of individual replacement parts should something fail. October 19, 2016
Rated 5.0 out of 5.0 by Best Buy ! We have 3 of these Glacier Bay faucets . Nice looking , decent quality, and great price. The first one we bought 5 years ago. Still doing great! October 21, 2016
Rated 1.0 out of 5.0 by Water pressure issues The water pressure was terrible after installing. I read some other reviews and took the cartridge out like a few others and now the water blasts all over the kitchen. There seriously needs to be some middle ground here. It looks nice... Just don't use it unless you are wearing a raincoat. Ugh October 25, 2016
Rated 5.0 out of 5.0 by Very made We have installed this faucet in our home, and 2 luxury rental homes. Feels like an $800 faucet in quality but not price. I highly recommend it. October 11, 2016
Rated 5.0 out of 5.0 by Great buy Faucet was easy to install, stylish and highly functional October 18, 2016
Rated 2.0 out of 5.0 by Not sturdy The base of the faucet isn't sturdy. Faucets will tend to have a thicker base than the rest of the faucet but this one is a straight pipe which makes for a flimsy foundation. I did not use the base plate that came with it but I don't know how much better it would be. The be coiled screw thing that does into the countertop is thin unlike some other faucets so it also contributes to the flimsy foundation. It comes with a big plastic screw add on to help keep it sturdy but it didn't do anything. You have to give it a slight pull to remove the faucet head and every time you do that the faucets moves. It's just not a well designed product. February 10, 2016
Rated 1.0 out of 5.0 by Not recommended, spend a bit more on a Moen This faucet was the right price.... but as the cliche states, you get what you pay for. I bought this to install in an Ikea farm house sink, and it was not adequate. First, no matter what I did, I could not get the hardware to stay tight and the entire faucet would work loose over time. This is not a matter of user error. Also, the o-ring at the bottom was incapable of sealing the faucet and water would drip down under the cabinets. This makes it practically impossible to keep the back of the sink, as well as the faucet itself, clean. Lastly, we have hard water and the mineral deposits were really bad from the very beginning and would not come off.... The solution to all these problems was a Moen Indi faucet. Very easy to install, sealed perfectly and the spot resistance feature appears to be working. http://www.homedepot.com/p/MOEN-Indi-Single-Handle-Pull-Down-Sprayer-Kitchen-Faucet-with-Reflex-and-Microban-in-Spot-Resist-Stainless-87090MSRS/204371385 September 13, 2016
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