Rated 3.4 out of 5 by 112
Rated 2.0 out of 5.0 by Disappointed Not sturdy
The base of the faucet isn't sturdy. Faucets will tend to have a thicker base than the rest of the faucet but this one is a straight pipe which makes for a flimsy foundation. I did not use the base plate that came with it but I don't know how much better it would be.
The be coiled screw thing that does into the countertop is thin unlike some other faucets so it also contributes to the flimsy foundation. It comes with a big plastic screw add on to help keep it sturdy but it didn't do anything.
You have to give it a slight pull to remove the faucet head and every time you do that the faucets moves. It's just not a well designed product.
February 10, 2016
Rated 1.0 out of 5.0 by Mike Don't waste your Money!
I purchased this faucet 6 months ago. It worked really good for a couple months. The first problem was the spray was stuck on the fine spray. Removing the nozel and relacing it helped for a couple more months. Now it is completly locked up and leaking from 2 places. I went back to Home Depot and they said the waranty was for only 90days. Good luck trying to contact Glacier Bay.
May 4, 2016
Rated 1.0 out of 5.0 by astrit STAY AWAY!!
We bought this faucet 2,5 years ago. After the first year, problems with the handle started... Now I am 5 months with a broken handle that comes in and out. the reason? I contacted with the Glacier Bay twice and the 2 handles they sent me are not working. Just don't spend your money on this product. It looks good but it's not worth it.
May 4, 2016
Rated 5.0 out of 5.0 by Bumper Very Nice and convenient.
The installation was very easy and the faucet works very well. It looks very stylish.
April 26, 2016
Rated 5.0 out of 5.0 by msonline LOVE IT!
Have had it for years, no problems with it whatsoever. Would love it in a gold chrome also. Can you locate one for me? Looking for one now.
April 22, 2016
Rated 3.0 out of 5.0 by marisa Sprayer
The sprayer is not friendly use. Hard to pull and not long enough. I love the look. But if it was more flexible it works better.
April 12, 2016
Rated 1.0 out of 5.0 by Crystal Just JUNK
Avoid this faucet!! This was the biggest piece of junk I have ever purchased at Home Depot. Normally I don't have any issues with anything but this faucet has been one problem after another... Installation was easy enough, but I have installed several faucets before. Problem 1- it won't stay installed! It keeps working itself loose every time you swivel the thing, after 6 months we have re-installed it 3 times. Problem 2- there is not enough give, very stiff and makes using the sprayer difficult. Problem 3- today, the handle simply fell off. FELL OFF!!! I was in shock and this was the last straw... This piece of junk is going back tomorrow.
January 19, 2016
Rated 4.0 out of 5.0 by Jamie Great faucet!
I loved this faucet from the first time I saw it. I did a lot of research & looked over a month for a faucet that was perfect. I finally decided on this one because it comes with a base plate, which I needed, is chrome, within my budget, has 2 spray functions, only 16" tall (some are more than 24"!), & it spins a full 360' which means you can have the handle wherever you want it. I just installed it last night. I still love it! I read all the reviews I could find on this & read a lot where people had plumbers install them & a lot where the installation was difficult, I'm a young amateur DIYer who lives in a mobile home. If your familiar, then you know mobile homes have very 'wacky' everything, especially plumbing! All I had to do was add a coupling from my old supply line to the one on the faucet for the hot water & add a shark bite to the cold to attach to the supply line on the faucet. The lines on this faucet are about 18", which was too short to go to my valves. But it wasn't difficult. If you do have issues, you can always take a photo of your plumbing to your local Home Depot to have one of their plumbing guys get you the supplies you need. I also read where the lines aren't labeled which is hot or cold but mine were colored. The instructions are a little unspecific in one area. When mounting the faucet, there's three pieces that go under the counter/sink before the "stay" (a long nut that screws on to keep it stable & attached). The directions didn't say in what order to put the things on the threaded pin but what I did was attach the 'C' shaped seal, the triangular flange then the metal 'C' flange & then the stay. It does specify a specific order but in the photo, it shows something different & what it lists didn't look right with the indentations in the triangular flange. When I attached it their way, it wasn't that stable. So I chose to do it my way. It seems to be pretty stable. Our old faucet would move a little & so does this one so I'm not sure if the previous reviewers didn't have a little wobble before but our wobble isn't that bad, nothing we can't deal with. The only issue I had was after it was installed and was looking great, it was the big moment to see if it worked. I turned it on & it leaked where the head of the faucet meets the part that goes into the holder. I unscrewed the head to see what was wrong & there wasn't a washer in there so I used some thread tape I had in hand & it worked. No leak! It was probably supposed to have that in there but I took it all apart when I first got it to see the quality of each piece. So that was my fault. The head of the faucet is chrome covered plastic as stated in another review. I wish it had more of a heavy, metal feel but it doesn't. Overall I'm very pleased. I will update if my opinion changes, I did just install this last night so we'll see…
March 26, 2016