0016963336001

Heath Zenith

Model DC-3360

Internet #202595426

Store SKU #112210

Wired/Wireless Door Chime

$59.97 /each

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Product Overview

Choose from 10 different melodies with the Heath Zenith Wired/Wireless Door Chime. This versatile door chime can be installed wired or wireless. Features a plastic faux wood frame with a satin nickel scroll insert for stylish appeal.

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Customer Questions & Answers

8 Questions14 Answers

Customer Questions & Answers

Wired/Wireless Door Chime
Wired/Wireless Door Chime

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This question is from Wired/Wireless Door Chime
 
6 answers

Were can one purchase the diode?

This question is from Wired/Wireless Door Chime
Asked by
cat
Honolulu
August 29, 2012
I went to Home Depot, and the sales associate said that they don't sell this separately, however, it is not included in the kit, nor with the doorbell I purchased.
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Answers (6)

Asked by
Alvin, Texas
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Home Improvement Profile: DIYer
March 30, 2014
Answer: 
Hello, on this unit, 2 diodes are supplied. Only 1 is required to be attached to your doorbell button. They are VERY small and are included with the mounting hardware. If you did not recieve yours, you will have to go to the mfg"s. website. There they have a FAQ section, or you can send them an email. Hope this helps.
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Asked by
Little Rock, AR
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February 17, 2014
Answer: 
“Type 1N4003-200V-1A, available at local electrical component supplier” I would try Radio Shack.
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Asked by
Skinney One
Texas
February 18, 2013
Answer: 
I just purchased and installed this unit over the weekend. My door bell had 2 diadoes with it. I had recentlly installed a new door bell button on the front door, and I dont think I needed a diadode, but I installed it anyway. This unit was easy to install and I am not really mechanically inclined.
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Asked by
Milwaukee, WI, USA
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January 13, 2013
Answer: 
The diode was in the kit when I purchased it. It was in a bag taped to the plastic covering the unit came in on the underside. In the same bag with the anchors & screws.
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Asked by
Georgia, USA
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September 1, 2012
Answer: 
If you are handy with electronics, identify the diode that you require from the specifications in the manual that came with the manufacturer of the doorbell. I am assuming that you are looking for the diode that crosses the leads on the back of the doorbell button. (you may or may not require this by the way). Then go to Radio Shack or an electronics specialty store armed with the specifications. The Read More
If you are handy with electronics, identify the diode that you require from the specifications in the manual that came with the manufacturer of the doorbell. I am assuming that you are looking for the diode that crosses the leads on the back of the doorbell button. (you may or may not require this by the way). Then go to Radio Shack or an electronics specialty store armed with the specifications. The sales rep should be able to direct you to the appropriate diode. Read Less
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Asked by
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August 30, 2012
Answer: 
Hi Cat, sorry for your trouble. In every box of this model should be a small plastic bag we call a "hardware pack" that has some screws,wall anchors and 2 diodes. Sometimes these get overlooked in the pack. If you don't them in your pack, please call out technical service group at 1-800-858-8501 and they can take care of your request.
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2 answers

what voltage ?

This question is from Wired/Wireless Door Chime
Asked by
ed
February 4, 2013
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Answers (2)

Asked by
Alvin, Texas
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Home Improvement Profile: DIYer
March 30, 2014
Answer: 
I believe it is either 12 or 16 volts that this chime uses.
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Asked by
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February 7, 2013
Answer: 
This unit can either be wired into your homes electrical system, or use 3 "D" batteries for wireless operations. For a wired installation you will need a 16 Volt AC, 10 Watt or a 16 Volt AC, 15 Watt transformer.
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1 answer

My door bell chimes when my neighbor's, across the street, door bell pressed?

This question is from Wired/Wireless Door Chime
Asked by
EL PASO, TX
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January 2, 2016
Can't figure it out but, when someone rings the door bell across the street at my neighbors house my door bell also rings! My dogs go crazy, twice!
Health Zenith DC-3360
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Answer (1)

Asked by
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January 5, 2016
Answer: 
You will need to re-sync the chime to be different than your neighbors synchronization. For easy instructions please call 1-844-760-3644
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It is difficult to remove the cover without forcing it. Is there something that I should be doing differently?

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November 29, 2015
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Answer (1)

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December 7, 2015
Answer: 
Bob,
Please see the manual from link: http://www.heath-zenith.com/system/spree/documents/attachments/000/003/821/original/598-1377-01.pdf?1445466541. Please note page 10. If you need any additional help please reach out to our customer service line.
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Customer Reviews

Rated 2.6 out of 5 by 33 reviewers.
Rated 5.0 out of 5.0 by Love Love Love this doorbell, super fun I love that you can change it to different sounds. My dogs use to bark like mad every time someone came & rang my doorbell, now they don't even realize the doorbell has been rang. It's made my life a lot quieter. The ring tones are very soothing and it has a wide selection to chose from. December 8, 2015
Rated 1.0 out of 5.0 by Yikes! Would not recommend! It does not come with doorbells - you must purchase them separately ... I have purchased two different kinds, and they do not work when they are attached to the outer wall - I can take them off and hold them outside and they ring. Go figure. November 10, 2015
Rated 2.0 out of 5.0 by Poor instructions, cheap construction, and nonexistent customer service I'm having some trouble figuring out the setup, but I haven't spent a lot of time on it yet. That said, it shouldn't be as hard as it is, and the instructions are bad. (For some reference, I've redone several houses, including wiring, and know my way around a toolbox.) That's not my main problem with it, though. The construction is, as someone else mentioned, all plastic. Probably standard these days, but still cheap. One tiny part of my doorbell's cover broke, causing the chime to think the cover isn't on and to say "Replace cover," with all the charm of Herman Munster, instead of ringing the chime. I left two messages in the manufacturer's voicemail system (I couldn't ever reach a person) asking if it's possible to order a replacement cover, and haven't heard a peep back from them. Maybe they'll pay more attention to a bad review. I'll update if I ever hear from them. July 30, 2015
Rated 5.0 out of 5.0 by Complications in hard wiring Got this on clearance to replace existing plain hard wired doorbell. Did not by a transformer because we already had one somewhere in the line. As other reviews state, you need to have a line to the trans connection and one to front (if only using the front doorbell). Here was our: complication: we have an old house which had existing unknown transformer already. We didn't want to crawl around attic so we did trial and error. We also had an extra wire which had a hot feed. We also tried to use it but the bell continuously chimed. When we hooked up two existing transformer wires it only chimed when you held and continued holding down button (or like some people may only get a clunk or chirp) this is probably from a bad transformer or not enough power in transformer. We had to add three D batteries and it works fine (in conjunction with hard wiring)- no remote bell required. Hope this helps people! June 25, 2015
Rated 1.0 out of 5.0 by JUNK While this chime is at the high end of the products offered by the local HD (price), it is of very low quality. The cover, which must be removed to change the tune or volume selection, is of low quality plastic. The cover does not have a tab that makes it easy to remove. The main componet box mounts to the wall with two small screws that are very close together and way off center. This puts a lot of stress on the molly and the drywall because the cover release tabs are hard to operate. If you purchase this product, plan to set it and forget it or fix the drywall. What is the point of selectable tunes and volume if it is this much trouble?????????? April 24, 2012
Rated 4.0 out of 5.0 by Much better than our old door bell , I can hear this one! Looks and works great. Many options wireless and wired. June 30, 2015
Rated 4.0 out of 5.0 by Easy installation, good sound. I purchased this doorbell a year ago when we remodeled. We went wireless to avoid the cost of a wired installation, picked this model because my wife liked the looks. Easy installation. Volume control and choice of chimes with a good clean sound. If you try to check the chime without the cover it will tell you "Install cover". That is an unnecessary aggravation. After a year we had to replace the D batteries because there was not enough juice to finish the chimes. We must have a neighbor with a new device or doorbell because recently we have had a problem with the doorbell ringing without our button being pushed. I changed the jumper settings from the default to another. February 17, 2014
Rated 4.0 out of 5.0 by Very good product so far I just installed this product yesterday. It was to replace an old door bell that had stopped working. I read on previous reviews about all the problems people had with this unit. All i can say is that IF you follow the directions to the letter, you will not be disappointed with this unit. Just remember, that in order for this unit to function correctly, you must install the supplied diode to the pushbutton outside your door, or this unit will not work correctly.(the diode is VERY small and in a separate plastic bag) The wireing instructions are not the best, but i wired my Red wire to the screw marked "Trans." and my White wire to the screw marked "Front". This unit workes like a charm for me. March 30, 2014
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