Rated 4.5 out of 5 by 142
Rated 4.0 out of 5.0 by emlarge (+++) Great design, sturdy, good value (---) Too hot, instructions not clear, not always a smooth stream of H2O.
This product is rugged and sturdy and relatively easy to install, but because there are several sets of instructions it was a bit confusing. If you set the temperature too high the water can get boiling hot and vaporize, causing a sputtering and chaotic flow of water to come out instead of a smooth steady stream like you'd expect from a new faucet. Too high of a temperature also builds up pressure and causes unit to leak from the faucet-head (just a constant drip). This is all resolved by simply turning the temperature down slightly on the unit. We're happy with the product! Would like it to 'stick out' just a little further into the sink so we can fit bowls under it (ie. for making instant oatmeal) - great size for mugs though (tea)!
July 2, 2016
Rated 4.0 out of 5.0 by name123 Nice upgrade from what we had
Easy installation with the exception that the faucet wanted to drip until we discovered that the anti-siphon tube had to be connected to the heater tank is such a way that there were no air leaks. Just pushing the plastic tube onto the receptacle on the heater tank is not enough. Some type of a clamp should be included so that a strong seal can be made to insure that there is no air leakage.
This problem should be addressed in the installation manual in very clear terms.
February 16, 2016
Rated 1.0 out of 5.0 by skj Not good for the long haul
I would have given this product 5 stars at first. But with hot water running through it over time it will leak somewhere. Not a big problem if they allowed you to buy parts, but they don't. A simple blue hose with two connectors on mine is leaking. The part should cost around 5 to 10 dollars at most. The company will not sell you the part so if you wish to continue using it you will need to buy a new one or find some other way of fixing it. This is the second time this has happened to me.
December 8, 2015
Rated 4.0 out of 5.0 by Customer Attrative & functional
We had it installed by a plumber with a new counter-top & sink installation. It matches well with the brushed bronze pull-down faucet and looks good. It's only been in 4 weeks, but seems to function well so far - no leaks or seeping. It does have a very good flow rate. Our previous insinkerator twist knob type had a slow flow rate. It seems inordinately expensive, but so far it looks good and works well. Home Depot failed in their part of the deal. We paid extra for guaranteed delivery and they took their time getting it out to UPS - it arrived too late for the plumber's installation. We had to wait for him to come a second time. That was a nuisance for everyone involved.
October 20, 2015
Rated 4.0 out of 5.0 by DGerl Very Good "Feel" to It
This faucet is a good-looking, well-constructed piece of equipment, and I'm glad I replaced my 15-year-old faucet with it. The only small irritation I have with it is that it is slightly slower than my old faucet was in turning off the water stream when I release the handle, but that is something I can get used to. Otherwise, I love it!
June 5, 2013
Rated 5.0 out of 5.0 by TarHeel Excellent Product
This instant hot water faucet is attractive, easy to use, and very functional. Excellent product overall.
February 25, 2015
Rated 4.0 out of 5.0 by Izzy02 Purchased in 2008 - Broken in 2010
I reviewed many models before my purchase. This fit with the design of my kitchen and my other faucet hardware, so I gave it a shot. I use every morning for preparing my oatmeal. I also use to clean my good knives.
My use is almost daily, and today I turned on by pushing the lever and when i released the lever, the water continued to run, there's not a shut off, unless you turn all water off at the shut-off under the sink. The lever just goes back and forth, while water continuously runs. Manufactured in September 2008, broken in July 2010. So for two years and ten months I enjoyed. Thank goodness for their 5 year warranty. All and all it's a good look and a good unit. I would actually purchase again.
July 18, 2010
Rated 4.0 out of 5.0 by tiddlywinks1 customer extremely happy
simple to install, little pricey built solid, works very well
January 1, 2015