Rated 4.0 out of 5 by 109
Rated 1.0 out of 5.0 by everydayuser Beware: Leader Hose is NOT user replaceable
Please be aware that the leader hose is definitely not user replaceable. It also does not wear well in direct sunlight. My leader hose got sunburned and cracked easily after only two summers. The only option given from the manufacturer was to buy an entire new unit. With a 1 year warranty this is not a good purchase. If you think your leader hose may wear for any reason, look for a higher quality brand. Very poor quality leader hose for a unit designed to be mounted outside.
May 24, 2016
Rated 5.0 out of 5.0 by Frank Best hose reel ever
This is my second one. I bought the first one 2 years ago for the backyard and it still works great.
Easy to use and always rewinds with ease.
April 26, 2016
Rated 5.0 out of 5.0 by Juanma Excellent purchase I ever made for many years.
I love my new retractable hose reel, is light an strong at the same time. If you are looking to have your hose neat and easy to handle, don't hesitate to buy one of this. You will never be sorry of your purchase.
I will recommend it to anybody.
April 12, 2016
Rated 4.0 out of 5.0 by Mikaman Works well, but requies some caution
I have two of these, bought about 5 years ago. The one I use the most often, broke after about 4 years of use (rewind spring failed). The other one is still working, but I use it less often. A couple of TIPS for use: 1) SHUT THE WATER OFF (close valve on side of house) and relieve the pressure in the hose (open the nozzle) BEFORE retracting the hose. It will retract much more easily and fully, when there's no pressure in the hose. Probably easier on the internal workings, too. 2) When extending the hose, always pull it STRAIGHT OUT from the reel. Even though the reel is on a swivel, somehow my wife still manages to yank the hose out at an extreme side angle. This causes the internal back & forth guide to get out of sync with the winder (a little hard to explain). I've had to disassemble it and re-sync a couple of times, a pain to do. You won't have this problem if you pull the hose straight off the reel. Oh and tip #3) this should be obvious but DRAIN AND STORE the hose reel indoors in the winter, if your area gets freezing weather -- it's easy to do. Otherwise I agree with the comments here, pretty good quality, pretty good value. The flow is somewhat limited by the 5/8" diameter hose, and I'd much rather have a 3/4" hose but all the automatic reels with 3/4" hose are far, far more expensive. I certainly wouldn't buy anything with a 1/2" hose (like the Stanley), the flow would be very poor.
March 21, 2016
Rated 5.0 out of 5.0 by MAC Best Hose Reel ever
The Hose Reel was easy to hang and use. I would recommend this product to anyone.
January 19, 2016
Rated 4.0 out of 5.0 by HandyHomeOwner So Far So Good...
I read all the reviews, and this looks like it will last about 2 or more years according to all I read. That said, I ordered it as it seemed to be a balance between a good working, reasonably priced retractable reel, and a well built expensive one at times the price. I figure if I get two or more years out of it I can buy 2 more for 6 years, or $300 for one that lasts that and longer. It arrived promptly. It was heavy, but 5/8" hoses do that. The hose was of better quality than I expected and see no issues with it lasting a long time. Brass fittings on the hose. No problem on installation. I used 1 3/4" x 1/4 Stainless TapCon screws into a concrete block wall instead of the anchors that were sent. I know the Tapcon's are good and I had no experience with their wall anchors. (Tapcon brand are a sturdy concrete anchor screw.) The only issue here was the pivotal arm that holds it, is a plus and a minus. It pivots away from the wall or rests flush to it. At level it tends to swing out by itself due to its own weight I am guessing. I angled it down slightly so it would stay close to the wall but that didn't work. It still wanted to move away from the wall. So I put a small hook in the wall and used a short hook screwed into the plastic high up. I put a small 1/8" line/rope to hold the unit close and parallel to the wall. It is not tight and has been holding well. Decorative chain would have looked better or a door type hook and eye. If it eventually pulls out I will unreel the hose and use a through bolt with a nut. With the hose unreeled I can reach my hand in their to hold the nut and washer. The hose is 5/8" and pulls out and retracts as described. Since it is spring loaded I will not leave it pulled out for long, and when retracting I will empty the water before putting it away. I will leave the water off when reeled in. In South Florida the ocean atmosphere leads to corrosion and rusting. If that happens before I think it should I will update, but it may be a couple of years... I hope...So far...so good. Ill keep it.
May 5, 2015
Rated 5.0 out of 5.0 by ginn Grrrrreat!
We haven't had this hose for very long, so I cannot comment on its longevity, but so far I absolutely love this auto hose reel. It was easy to install, it will be a breeze to remove in winter, and it is a joy to use. I absolutely hated our last hose reel it tipped every time you had to pull it from a distance. Not so with this one. I only hope it stands up to time! The valu was excellent with free shipping from home depot!
June 5, 2012
Rated 1.0 out of 5.0 by WanaLast SAME HERE
Spring broke after a year. Now worthless and going to the landfill.
August 9, 2014